Company: SysAid Technologies

Location: Toronto, ON

Job description: At SysAid we’re on a mission to liberate organizations by putting AI to work for them and their people.We’re a high-growth SaaS company with over 4,000 customers in 140 countries, deployed in 42 languages. Our AI-powered IT Service Management platform is used daily by over 100,000 system administrators and impacts the daily working lives of over 9 million end users around the globe, enabling productivity to thrive and organizations to fulfill their purpose.As businesses worldwide accelerate digital transformation and adopt new technologies and workstyles, SysAid is positioned to revolutionize the industry with its innovative suite of capabilities and exciting roadmap. And as we grow, our employees grow with us!We’re on the lookout for a passionate and skilled Marketing Manager to join us on our journey and drive a variety of global marketing programs and campaigns. In this role, you will be responsible for driving revenue opportunities by developing and executing comprehensive marketing strategies targeted towards SysAid’s existing customer base and channel partners. You will make data-driven recommendations to ideate and execute initiatives that are aligned with the company’s global expansion growth targets. You will also engage and collaborate with our channel partners to effectively co-market our products, reach new customers, and drive global growth.You will collaborate closely with cross-functional teams within the organization including Customer Revenue, Channel & Alliances Sales, and Product, and Product Marketing teams to create experiences and interactions that drive measurable revenue growth.What you’ll do

• Develop and execute multi-channel marketing strategies and programs focused on increasing expansion and retention for our growing install base.
• Analyze data to understand customer pain points, product usage, engagement, and customer experience to identify growth opportunities and make data-driven recommendations
• Establish a marketing program focused on driving partner awareness, engagement, and demand generation through an ecosystem of partners.
• Collaborate closely with partners to execute joint plans that include clear objectives, key metrics, and outcomes with partners to reach new customers and increase global growth.
• Plan and execute regular events (webinars) to deepen relationships with customers and partners and nurture leads.
• Drive advocacy initiatives and lead the integration of customer stories, testimonials, and visuals across marketing channels.
• Manage a program to drive traffic and positive reviews to third-party review sites to increase brand awareness and influence the buying process.
• Run ongoing A/B tests on different performance parameters and develop playbooks
• Segment lists based on users’ behavior and engagement, and build effective conversion journeys.
• Regular tracking and reporting on campaign performance

• Bachelor’s degree in business, marketing, or a related field
• Minimum of 3+ years experience in customer marketing, partner marketing, or related B2B marketing roles in a global SaaS or tech company.
• Strong analytical skills with the ability to analyze data, make strategic recommendations based on customer journey and usage patterns, test, and optimize.
• Experience with email marketing, marketing automation, and webinar programs.
• Excellent verbal and written English communication skills with an ability to simplify messaging and tell a compelling and engaging story
• A self-motivated, result-driven, enthusiastic, team player with great interpersonal skills
• Proficiency in CRM tools. Advantage: SalesForce

SysAid is a high-growth SaaS company with over 4,000 customers in 140 countries. They are seeking a Marketing Manager to drive global marketing programs and campaigns targeted towards existing customers and channel partners. The role involves developing and executing multi-channel marketing strategies, analyzing data to identify growth opportunities, collaborating with partners to drive demand generation, and managing events and advocacy initiatives. The ideal candidate should have at least 3 years of experience in customer or partner marketing in a global SaaS or tech company, strong analytical skills, and proficiency in CRM tools.
Position: Administrative Assistant

Location: Toronto, ON

Job Description:

Our company is seeking an organized and detail-oriented Administrative Assistant to join our team in Toronto. The successful candidate will be responsible for providing administrative support to various departments, managing calendars and appointments, handling incoming calls and emails, organizing and maintaining files, and assisting with special projects as needed.

Key Responsibilities:
– Provide administrative support to ensure efficient operation of the office
– Manage and maintain calendars for team members
– Screen and direct phone calls and distribute correspondence
– Prepare and modify documents including correspondence, reports, and presentations
– Organize and schedule meetings and appointments
– Maintain electronic and hard copy filing system
– Assist in the preparation of regularly scheduled reports
– Coordinate travel arrangements
– Assist with special projects as assigned

Qualifications:
– Proven experience as an administrative assistant or office admin assistant
– Knowledge of office management systems and procedures
– Excellent time management skills and ability to prioritize work
– Strong organizational and planning skills
– Proficiency in MS Office
– Excellent written and verbal communication skills
– Attention to detail and problem-solving skills

If you are a proactive and enthusiastic individual with a passion for organization and administration, we would love to hear from you. Apply now to join our team.

Expected salary:

Job date: Tue, 25 Jun 2024 22:36:14 GMT