https://logoimg.careerjet.net/cbf99aa5468acbd07c01a11943f8048a_mobile.png


Company: Sysco

Location: Toronto, ON

Job description: Director, Merchandising Insights
Reports To
Sr. Director Category Management
Location
Canada Support Center
Type
Full-Time Salaried
Closing Date
February 16, 2024
Salary Range/
Hourly Rate
$82,750 – $153,618
Company Overview
Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more.
With over 57,000 associates and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations. For fiscal 2022 that ended July 2, 2022, the company generated sales of more than $68 billion USD.
Sysco, one of Canada’s Best Employers 2022, as listed by Forbes, is dedicated to our global corporate social responsibility goals and to creating a diverse and inclusive workplace. We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.
Sysco is more than just a place to work. Our passion for food and our customers has made us the industry leader. To remain on top, we will continue to think bigger, work harder and never give up. Are you ready to drive success?
For more information, visit or follow us @SyscoCanada at ; or
For a full list of opportunities, visit
Role:
Oversee the Product Specialists, Category Analysts and Digital Product Content Manager in the execution of the Category management process with selecting, negotiating, implementing, and monitoring progress on strategic National Vendors & categories to drive financial results across all Sites/Regions on a national level. Maintaining merchandising data, item attributes, item enrichment, lotting (grouping of products), Partnership Growth Management programs, EI (earned income) data base and focus environmental Social Governance. Continuously provide support and collaboration to field regional merchandising (Sites and Regions) in the areas of price integrity, product knowledge, Sysco Brand development, vendor strategies and market insights.
Role Responsibilities:

• Lead a team of Product Specialists, Analysts and Digital Product Content team. Manage and be actively involved with coaching, mentoring, career development, training, and performance management of the team.
• Responsible for and leading/development of lotting process on all products (new, sourced, Sysco Brand, leading National Brand, Proprietary product etc.)
• Lead Product Specialist team to understand current assortment and identify opportunities for improvement.
• Responsible to ensure all digital product content is maintained on current and new product listings
• Oversee collection of required Digital Product content
• Enforce GS1 (food service industry standardized product info depository) compliance with all vendors
• Collaborate with GS1 on current and future initiatives
• Leading meetings with Revolution vendors on a one and one base to review portfolio of products related to digital product content
• Responsible for the merchandising program implementation and maintenance in conjunction with Master Data Management team
• Ensure proper renewals and tracking of vendor programs and data base development through Category Analytics team.
• Merchandising Lead in our Corporate Social Responsibility and Environmental Social Governance and implementing any new requirements internally and with our vendors
• Analysis of category data and insights, develop strategies, fact pacts and communicate with internal and external business partners in conjunction with Category Managers.
• Partner with Category Managers ongoing execution of 6 step Category Management process (Market Insights, Category Strategy, Optimal Assortment-Lotting, Negotiating/Recommendation, Implementation & Tailored Selling).
• Collaborate with Sourcing team to execute optimal supplier strategies.
• Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
• Understands both the economic and cultural value that a safe organization with minimal environmental impact brings to an organization.
• Is willing to drive Environmental, Health and Safety performance by providing necessary resources and holding their team accountable to complying with EHS programs, policies, and requirements.
• Enable, champion and embrace an inclusive culture
• Perform other duties as assigned.

Qualifications/Skills/Job Requirements (About you):

• Minimum of seven (7) years Merchandising/Category Management experience in retail or foodservice.
• College diploma in a related field acceptable if in conjunction with work experience.
• Bachelor’s Degree in business, Hospitality, Marketing, or related field preferred.
• MBA an asset.
• Strong written & verbal communication skills; ability to effectively communicate with internal and external stakeholders.
• Strong negotiation, organizational, decision making and presentation skills.
• High degree of integrity and accountability; handles significant amount of proprietary information and process. Trust is essential.
• Capable of indirectly leading, must have the ability to look for innovation and innovative approaches, opportunities and identify solutions for complex or unique problems.
• Equally adept at working independently with little direction as working on team environment. Role requires flexibility in working style.
• Ability to convey complicated, detailed information in a concise and effective manner to internal and external stakeholders, at all levels of the organization.
• Ability to maintain stable performance under pressure or opposition, i.e. conflicts/ambiguity and during negotiations.
• Intermediate or Advanced proficiency in Microsoft Office including Excel, Word, PowerPoint, Outlook
• Valid driver’s license with access to a vehicle may be required as there is some ad-hoc travel

Internal candidates apply via the Career Centre on your HR Portal / ADP Workforce Now.
External candidates submit cover letter & resume via www.sysco.ca/careers
Our Purpose:
Connecting the world to share food and care for one another
Our Mission:
Delivering success for our customers through industry-leading people, products and solutions
Our Identity:
Together we define our future of foodservice and supply chain
Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.
Here’s a sample of the many benefits Sysco associates enjoy:
Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Associate Resource Groups
(*benefits may vary based on location or bargaining unit)
Sysco is seeking a Director, Merchandising Insights for their Canada Support Center. The role involves overseeing a team in executing the category management process to drive financial results across all sites/regions on a national level. Responsibilities include leading a team, managing lotting processes, maintaining digital product content, ensuring vendor compliance, and analyzing category data. Qualifications for this role include at least seven years of merchandising/category management experience, strong communication and negotiation skills, and proficiency in Microsoft Office. Sysco offers comprehensive benefits and is committed to employment equity.
The job description is for a Customer Service Representative position. The responsibilities include answering incoming calls, responding to customer inquiries, resolving customer issues, and handling customer complaints. The candidate will also be responsible for processing orders, providing product information, and maintaining customer records. The job requires excellent communication and problem-solving skills, as well as a strong customer service orientation. The candidate should be able to work well in a team environment and have a positive attitude. Previous customer service experience is preferred. The job is located in Mississauga, Ontario, and offers a competitive salary.

Expected salary:

Job date: Fri, 09 Feb 2024 03:40:18 GMT