Company: Hiring Help

Location: Mississauga, ON

Expected salary:

Job date: Tue, 17 Jun 2025 22:30:43 GMT

Job description: Job Title: Benefits Plan Administrator
Location: Hybrid (3 days in-office, 2 days remote)
Job Type: Full-Time, Permanent
Compensation: Commensurate with experience
Benefits: Extended Health Care, Travel Insurance ProgramAbout the Role:We are seeking an experienced and detail-oriented Benefits Plan Administrator to lead the comprehensive administration of employee benefits programs across a diverse member group in Canada. This role also includes managing a standalone Travel Insurance Program for members.As the central point of contact for both internal stakeholders and external partners, the successful candidate will oversee benefit plan operations, ensure compliance, and deliver excellent client service. This position is ideal for someone with strong organizational skills, deep knowledge of group benefits, and the ability to tailor support to the unique needs of each participating member.Key Responsibilities: Benefits Administration:Manage day-to-day operations of health, dental, vision, disability (STD/LTD), life insurance, and travel insurance plansOversee benefits enrollment, changes, and terminations across multiple clients with accuracy and timelinessImplement risk management practices to help reduce claims costsClient & Member Support:Serve as the primary contact for benefit inquiries, issues, and guidanceBuild and maintain strong relationships with member clients and their HR teamsMonitor claims experience and proactively alert clients of potential impacts on renewalsCompliance & Reporting:Ensure full compliance with federal, provincial, and local regulationsStay current with legislation changes affecting benefits programs and advise clients accordinglyVendor & Partner Management:Liaise with insurers, third party administrators, and travel insurance partnersNegotiate renewals, resolve service issues, and recommend plan enhancementsEducation & Communication:Create and lead employee education initiatives on benefitsRespond to employee questions and concerns promptly and professionallyPlan Design & Analysis:Support the design and rollout of new or revised benefits plans customized to client needsAnalyze utilization and claims data to inform strategic plan recommendationsProblem Resolution:Investigate and resolve complex benefits issuesAct as mediator between clients, employees, and vendors when necessaryQualifications:Licenses/Certifications: LLQP required; CEBS (Certified Employee Benefit Specialist) preferred.Experience: 5+ years in benefits administration, with multi-client experience strongly preferred.Knowledge: In-depth understanding of group benefits, provincial/federal compliance, and vendor relations.Skills:Strong communication and interpersonal abilitiesProficiency in benefits administration systems and Microsoft Office SuiteExcellent analytical, organizational, and multitasking skillsCommitment to high-quality service and confidentialityAdditional Details:Work Environment: Hybrid schedule (3 in-office, 2 remote)Travel: Occasional travel for client meetings or training may be requiredIf you are a proactive, client-focused professional looking to make a significant impact in the employee benefits space, we encourage you to apply.