Company: Closets By Design Orlando
Location: Orlando, FL
Expected salary: $85000 per year
Job date: Mon, 11 Aug 2025 07:51:43 GMT
Job description:
Job Title: Customer Engagement Specialist
Job Description:
As a Customer Engagement Specialist, you will play a pivotal role in fostering strong relationships with our clients. Your primary focus will be to build rapport and understand the unique needs of each organization you engage with.
Key Responsibilities:
- Conduct scheduled appointments with leads provided by our marketing team.
- Utilize pre-prepared marketing materials to effectively communicate our value proposition.
- Actively listen to customers to identify their pain points and organizational goals.
- Provide tailored solutions to address customer needs and enhance their experience.
- Collaborate with internal teams to ensure customer satisfaction and facilitate follow-up actions.
- Maintain detailed records of customer interactions and outcomes.
Qualifications:
- Strong communication and interpersonal skills.
- Ability to build trust and rapport quickly.
- Proficient in understanding customer needs and providing tailored recommendations.
- Experience in customer service or sales is a plus.
- Self-motivated with a proactive approach to engaging clients.
Join us in this rewarding role where you can make a meaningful impact on our clients’ success while working with a supportive team!



