Company: Fortna
Location: North York, ON
Job description: by their supervisor. EOE ACCOUNT MANAGER LIFECYCLE PERFORMANCE SERVICES (LPS) Organisation Reports to Manager Service Sales & Project… on daily activities to Manager Sales & Project LPS. Competences Carries out work in accordance with the sales plan…
The Account Manager for Lifecycle Performance Services (LPS) reports to the Manager of Service Sales & Project. They are responsible for following the sales plan and reporting daily activities to the Manager.
Job Description
Title: Customer Service Representative
Location: Toronto, ON
Our company is looking for a Customer Service Representative to join our team in Toronto. The ideal candidate will be responsible for providing exceptional customer service to our clients and resolving any issues or concerns they may have.
Responsibilities:
– Answer customer inquiries via phone, email, and live chat
– Assist customers with product information, pricing, and availability
– Process orders and ensure timely delivery
– Handle returns and exchanges
– Maintain accurate customer records in the database
– Collaborate with the sales team to meet customer needs
– Provide feedback on customer trends and preferences
Qualifications:
– High school diploma or equivalent
– 2+ years of customer service experience
– Strong communication and problem-solving skills
– Excellent time management and organizational skills
– Ability to work in a fast-paced environment
– Proficiency in Microsoft Office Suite
– Bilingual in English and French is an asset
If you are a motivated individual with a passion for customer service, we would love to hear from you. Apply now to join our team of dedicated professionals.
Expected salary:
Job date: Sat, 18 May 2024 05:06:01 GMT
