Company: Nucleo Digital
Location: Toronto, ON
Job description: Project/Sprint Planand successful delivery of confirmed scope on time and on budget. · Produce and assess Agile delivery… and track the work of team members and support their onboarding to the project. Accountable for costs, scope and timeline…
The content discusses the importance of creating a project/sprint plan and delivering the confirmed scope on time and within the budget. It emphasizes the need to use Agile delivery practices, track team members’ work, and support their onboarding to the project. The person in charge is held accountable for managing costs, scope, and timeline.
Customer Service Assistant – Work at Home
We are seeking a motivated and customer-oriented individual to join our team as a Customer Service Assistant. This is a work-at-home position, so the ideal candidate must be self-motivated, organized, and have strong communication skills.
Responsibilities:
– Providing exceptional customer service to clients via phone, email, and chat
– Handling inquiries, complaints, and technical support issues
– Resolving customer issues promptly and professionally
– Working collaboratively with cross-functional teams to ensure customer satisfaction
– Maintaining accurate customer records and documentation
– Performing administrative tasks as needed
Requirements:
– High school diploma or equivalent
– Prior customer service experience is preferred
– Excellent communication skills, both verbal and written
– Ability to multitask and prioritize in a fast-paced environment
– Proficiency in Microsoft Office and CRM software
– Reliable internet connection and workspace for remote work
If you are a passionate and dedicated individual with a strong commitment to customer satisfaction, we encourage you to apply for this exciting opportunity. Join our team and make a difference in providing outstanding customer service!
Expected salary:
Job date: Sun, 28 Jan 2024 00:59:01 GMT