Company: InterSolutions
Location: Orlando, FL
Expected salary: $18 – 20 per hour
Job date: Fri, 01 Aug 2025 22:58:38 GMT
Job description:
Job Title: Delinquent Payments Specialist
Job Description:
We are seeking a dedicated Delinquent Payments Specialist to join our team, focusing on managing and resolving delinquent accounts while supporting our leasing and marketing efforts to attract and retain residents. This role is essential in maintaining a positive cash flow and enhancing our community’s reputation.
Key Responsibilities:
- Account Management: Monitor and manage delinquent accounts by conducting follow-up communications to encourage timely payments.
- Collaborative Support: Work closely with the leasing team to ensure cohesive messaging and strategies are in place to attract new residents and retain existing ones.
- Marketing Initiatives: Assist in marketing efforts aimed at promoting the community and its offerings, leveraging insights gained from payment trends and resident feedback.
- Reporting and Analysis: Track payment patterns and prepare reports to identify areas for improvement, providing actionable insights for team initiatives.
- Resident Relations: Engage with current residents to address payment concerns, providing a high level of customer service and support.
Ideal Candidate:
The ideal candidate will possess experience in accounts receivable or property management and demonstrate strong communication skills. They should be detail-oriented, self-motivated, and adept at problem-solving. Knowledge of leasing processes and a passion for fostering a positive living environment is essential.
Join us in creating a vibrant community where residents feel valued and engaged while ensuring financial sustainability through effective delinquent payment management.