Company: InterSolutions
Location: Orlando, FL
Expected salary: $18 – 20 per hour
Job date: Tue, 01 Jul 2025 22:11:32 GMT
Job description:
Job Title: Delinquent Payments Specialist
Job Description:
We are seeking a diligent and proactive Delinquent Payments Specialist to join our team. This role is essential in managing delinquent accounts and supporting our leasing and marketing efforts to attract and retain residents.
Key Responsibilities:
- Monitor and manage accounts with delinquent payments, ensuring timely follow-ups and communication.
- Collaborate with the leasing team to identify and implement strategies for reducing outstanding balances.
- Assist in marketing initiatives aimed at highlighting the benefits of our community and attracting potential residents.
- Provide exceptional customer service, addressing residents’ concerns regarding their accounts and payment options.
- Work closely with the finance department to reconcile accounts and prepare reports on delinquency trends.
- Support team efforts in resident retention by promoting payment plans and financial literacy.
Ideal Candidates:
The ideal candidates will have previous experience in accounts receivable or collections, with a strong understanding of property management. Excellent communication skills, a detail-oriented mindset, and a dedication to providing great service are essential. A background in leasing or marketing within the residential real estate sector is a plus.
Join us in creating a welcoming environment for residents while ensuring the financial health of our community!