Company: Phillip Jeffries
Location: Orlando, FL
Expected salary: $75000 – 85000 per year
Job date: Thu, 24 Jul 2025 22:22:04 GMT
Job description:
Job Description: Client Relations Specialist
We are seeking a motivated and proactive Client Relations Specialist to join our dynamic team. In this role, you will serve as the primary point of contact for our clients, managing inquiries and ensuring their needs are addressed in a timely and efficient manner.
Key Responsibilities:
- Respond promptly to client inquiries via email, phone, and other communication channels, ensuring a high level of customer satisfaction.
- Collaborate closely with the design, sales, and marketing teams to drive client engagement and enhance the overall client experience.
- Assist in the development and execution of client-focused strategies, identifying opportunities for upselling and cross-selling our products and services.
- Maintain accurate records of client interactions and feedback to help inform future initiatives and improve service delivery.
- Participate in team meetings and brainstorming sessions to share insights and contribute to the continuous improvement of client engagement processes.
Qualifications:
- Excellent communication and interpersonal skills, with a passion for building strong client relationships.
- Ability to work collaboratively with multiple departments to achieve common goals.
- Strong organizational skills and attention to detail.
- Previous experience in client relations, sales, or a related field is a plus.
Join our team and play a crucial role in driving client satisfaction and ensuring a seamless connection between our services and the needs of our clients!
