Company: Red Lobster
Location: Orlando, FL
Expected salary:
Job date: Sat, 05 Jul 2025 00:31:49 GMT
Job description:
Job Title: Operations Liaison Specialist
Job Description:
As the Operations Liaison Specialist, you will play a pivotal role in bridging communication and collaboration across various departments, including Restaurant Operations, Total Quality, Finance, Marketing, Facilities, and IT. Your primary responsibility will be to facilitate a seamless flow of information and ensure alignment of goals and initiatives across these diverse teams.
Key Responsibilities:
- Collaboration: Work closely with leaders from Restaurant Operations, Total Quality, Finance, Marketing, Facilities, and IT to foster a culture of teamwork and open communication.
- Stakeholder Engagement: Build and maintain strong relationships with external partners and vendors to support operational objectives and enhance overall performance.
- Project Coordination: Lead and manage cross-departmental projects, ensuring timely execution and alignment with strategic goals.
- Data Analysis: Analyze performance metrics and operational data to identify trends, opportunities for improvement, and areas that require attention.
- Quality Assurance: Work with the Total Quality team to uphold the standards of service and product quality across all locations.
- Marketing Integration: Collaborate with the Marketing team to ensure that promotional initiatives and campaigns are effectively integrated into operational practices, enhancing customer experience.
- Compliance and Standards: Ensure adherence to financial regulations, operational policies, and safety standards across all departments.
- Technology Utilization: Liaise with the IT department to implement and optimize technology solutions that enhance operational efficiency and streamline processes.
Qualifications:
- Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
- Proven experience in a multi-departmental role or project management, preferably within the restaurant or hospitality industry.
- Exceptional interpersonal and communication skills, with the ability to engage effectively with diverse stakeholders.
- Strong analytical and problem-solving abilities, with a keen attention to detail.
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
Join our team as the Operations Liaison Specialist and contribute to our mission of delivering exceptional dining experiences through collaboration and operational excellence!