Company: Home Depot
Location: Vancouver, BC
Job description: and are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage… customers about the whole project Using empowerment program when necessary to satisfy customers Execute daily stock…
This content describes the responsibilities of an associate in sales who is expected to be knowledgeable about the products in order to sell an entire project to customers. They should be able to greet and engage with customers, explain the project thoroughly, and use empowerment programs to address customer needs. Additionally, they are responsible for executing daily stock tasks.
Job Description:
We are currently seeking a dedicated and hardworking individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing assistance to customers with their inquiries, issues, and complaints. You will need to have excellent communication skills, as well as the ability to multitask and problem solve effectively.
Key Responsibilities:
– Respond to customer inquiries via phone, email, and chat in a timely and professional manner
– Handle and resolve customer complaints and issues
– Provide product information and assistance to customers
– Process orders, returns, and exchanges
– Keep accurate records of customer interactions and transactions
– Collaborate with other team members to ensure customer satisfaction
– Perform other duties as assigned
Requirements:
– High school diploma or equivalent
– Previous customer service experience preferred
– Strong communication and interpersonal skills
– Ability to work in a fast-paced environment
– Proficiency in Microsoft Office and other relevant software
– Strong problem-solving skills
– Ability to work independently and as part of a team
If you are a motivated individual with a passion for customer service, we would love to hear from you. Apply now to join our team!
Expected salary:
Job date: Fri, 04 Apr 2025 03:20:47 GMT