Company: MindBridge
Location: Ottawa, ON
Job description: where people feel valued, supported, and primed to succeed. We are currently seeking a Technical Program Manager… to join our dynamic team. As the Technical Program Manager, you play an integral role in supporting the integration our new products…
The content is about a job opening for a Technical Program Manager. The company is looking for someone to join their team and play a key role in integrating new products. The company values a supportive and empowering work environment.
Technical Support Specialist
Our company is looking for a skilled Technical Support Specialist to join our team. The ideal candidate will have strong technical knowledge and excellent customer service skills.
Responsibilities:
– Provide technical support to customers via phone, email, and chat
– Troubleshoot and resolve technical issues related to our products
– Document customer interactions and solutions in our CRM system
– Collaborate with our development and product teams to identify and resolve recurring issues
– Stay up-to-date on product updates and new features to effectively support customers
– Assist with customer onboarding and training as needed
Requirements:
– Strong technical knowledge in software and hardware systems
– Excellent customer service and communication skills
– Ability to troubleshoot and problem-solve in a fast-paced environment
– Familiarity with CRM systems and ticketing platforms
– Experience in a technical support role is preferred
If you are passionate about technology and enjoy helping customers solve technical issues, we encourage you to apply for this position. We offer competitive salary and benefits, as well as opportunities for professional growth and development.
Expected salary:
Job date: Wed, 31 Jan 2024 06:38:44 GMT
