Company: Hilton Grand Vacations
Location: Orlando, FL
Expected salary:
Job date: Thu, 26 Jun 2025 07:50:41 GMT
Job description:
Job Title: Sales and Customer Service Representative
Job Description:
We are seeking an enthusiastic and motivated Sales and Customer Service Representative with at least 1 year of proven experience in sales and customer service. The ideal candidate will possess a strong track record of exceeding sales targets and delivering exceptional customer experiences.
Key Responsibilities:
- Develop and maintain relationships with customers to enhance customer satisfaction and loyalty.
- Identify customer needs and provide tailored solutions to meet those needs.
- Achieve and exceed individual sales targets through effective sales techniques and strategies.
- Collaborate with the marketing team to promote products and services, and implement promotional campaigns.
- Handle customer inquiries, complaints, and resolve issues promptly and efficiently.
- Maintain accurate records of customer interactions and transactions in our database.
- Stay updated on product knowledge and industry trends to provide valuable insights to customers.
Qualifications:
- Minimum 1 year of experience in sales and customer service, with a demonstrated ability to meet or exceed targets.
- Previous experience in marketing is a plus.
- Strong interpersonal and communication skills.
- Ability to work independently as well as part of a team.
- Proficient in using CRM software and other sales tools.
- Positive attitude with a passion for delivering exceptional customer service.
Join our dynamic team and contribute to our mission of providing top-notch products and services while enjoying opportunities for personal and professional growth!