Company: Crimson Education

Location: Toronto, ON

Job description: and products through cross-channel campaigns and initiatives Ideating and executing digital marketing strategies to promote local…Are you passionate about marketing and content creation? Are you an ambitious individual looking for growth in a multi…
This content discusses the importance of cross-channel campaigns and initiatives in promoting products through digital marketing strategies. It also highlights the need for individuals with a passion for marketing and content creation to drive growth in a multi-channel environment.
Job Description

We are looking for a detail-oriented and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for answering customer inquiries, resolving customer issues, and providing exceptional service to all customers.

Key Responsibilities:
– Respond to customer inquiries via phone, email, and chat in a timely and professional manner
– Resolve customer complaints and conflicts with empathy and a positive attitude
– Provide accurate information about products and services to customers
– Process orders, returns, and exchanges in an efficient and accurate manner
– Identify opportunities to upsell and cross-sell products and services to customers
– Collaborate with other team members to ensure a seamless customer experience

Qualifications:
– High school diploma or equivalent
– Previous customer service experience preferred
– Excellent communication skills, both written and verbal
– Strong problem-solving skills and attention to detail
– Ability to multitask and prioritize in a fast-paced environment
– Proficient computer skills, including Microsoft Office Suite

If you are passionate about delivering exceptional customer service and can thrive in a fast-paced environment, we would love to hear from you. Apply now to join our team!

Expected salary:

Job date: Wed, 14 Feb 2024 08:27:14 GMT