Company: LHH
Location: Toronto, ON
Job description: DescriptionPosition at EzraJob Role: Sales Support Administrator, NALocation: Toronto, Canada (Hybrid – 3 days in office)Who we are:EZRA delivers the highest quality professional coaching to employees using industry leading app-based technology. We redesigned coaching for the digital age with world class technology enabling quality coaching sessions, seamless user journey and regular reporting like never before.An exciting start up sitting within LHH’s suite of talent development solutions, in just over a year, we have grown to become the fastest growing virtual coaching solution globally, supporting many of the world’s leading companies with high impact, 1:1 personalised coaching.At EZRA we use innovative technology to achieve the greatest user experience, but the heart of the service is the quality and diversity of our 2000+ global coaching pool.Now, everyone can be better with a coach.The RoleAs a Sales Administration Specialist, you will play a pivotal role in supporting the sales team by managing various administrative tasks essential to their success.What You’ll Do
- Prepare Client-Facing Sales Decks: Create visually appealing and informative sales presentations and decks to effectively communicate our products/services to clients.
- Source New Contacts for Lead Generation: Utilize various tools and methods to research and identify potential leads and contacts within target industries or markets.
- Update Salesforce (SFDC): Maintain accurate and up-to-date records of customer interactions, sales activities, and pipeline progress in Salesforce CRM system.
- Coordinate Regional Leaders’ Calendars: Schedule meetings, calls, and appointments for regional sales leaders, ensuring efficient use of their time and alignment with business priorities.
- Travel and Expense Management: Arrange travel itineraries and accommodations for sales team members as needed. Process expense reports and ensure compliance with company policies.
- Collaborate with Marketing for Event Management: Work closely with the marketing team to plan and execute events, ensuring seamless coordination of logistics and onsite operations.
- Admin Logging and Onsite Logistics: Maintain detailed records and documentation of administrative activities, including meeting minutes, action items, and project statuses. Coordinate onsite logistics for events, meetings, and client visits to ensure a professional and welcoming experience.
- Partner with Sales Leaders for Client Quarterly Business Review Materials: Assist sales leaders in preparing materials and reports for client quarterly business reviews, including performance metrics, insights, and recommendations.
About You
- 3+ years of relevant expereince
- Proven experience in sales administration or similar role, preferably in a fast-paced environment.
- Proficiency in Microsoft Office Suite and Salesforce CRM.
- Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
- Strong attention to detail and accuracy in data entry and record-keeping.
- Exceptional communication and interpersonal skills.
- Ability to work independently and collaboratively in a team environment.
- Prior experience in office management, event coordination, or collaboration with marketing teams is a plus.
What We Offer
- Your own world class coach
- Friends and family coaching
- Health Benefits
- Retirement Plan
- Charity days
- Learning and Development Budget
- Weekly wellbeing hour
We are an equal opportunity employer dedicated to having a thriving, diverse team where everyone has a voice and feels able to be themselves. We believe that through valuing our uniqueness and respecting our differences, we can achieve more, and that diversity adds to our culture. Attracting and developing a diverse workforce that reflects the communities in which we serve is essential to us.
Ezra, a company offering professional coaching services through innovative technology, is seeking a Sales Support Administrator in Toronto, Canada. The role involves creating sales presentations, lead generation, updating CRM systems, calendar management, event coordination, and more. The ideal candidate has 3+ years of experience in sales administration, proficiency in Microsoft Office and Salesforce CRM, strong organizational and communication skills, and the ability to work independently and collaboratively. The company offers benefits such as health insurance, retirement plan, charity days, and a learning and development budget. Ezra is committed to diversity and inclusion in the workplace.
Job Description
Position: Customer Service Representative
Location: Toronto, ON
Salary: $15 – $18 per hour
We are looking for a Customer Service Representative to join our team in Toronto. The ideal candidate will have a positive attitude, excellent communication skills, and a passion for providing exceptional customer service.
Responsibilities:
– Provide prompt and courteous assistance to customers via phone, email, and chat
– Resolve customer inquiries and issues in a timely and professional manner
– Process orders, returns, and exchanges
– Maintain accurate customer records and information in the database
– Collaborate with other team members to ensure a seamless customer experience
Requirements:
– Previous customer service experience preferred
– Strong communication skills, both verbal and written
– Ability to multi-task in a fast-paced environment
– Proficiency in Microsoft Office and CRM software
– High school diploma or equivalent
If you are a customer service-oriented individual with a can-do attitude, we would love to hear from you. Apply now to join our team and help us deliver exceptional service to our customers.
Expected salary:
Job date: Thu, 01 Aug 2024 04:57:20 GMT