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Company: Sunwing

Location: Toronto, ON

Job description: Bilingual Social Media Specialist

The Opportunity:

Under Sunwing Vacations, we are looking for a Social Media Specialist to join us in making vacation dreams come true. As the Social Media Specialist, you will be responsible for generating compelling and shareable French and English content to support the social media channels across the Sunwing Vacations Group, in accordance with the wider marketing strategy. The Social Media Specialist must be a skilled content creator, experienced in social listening, community engagement and analytics.

The Social Media Specialist will have a strong understanding of the social media and digital marketing landscape, including but not limited to, Facebook, Instagram, TikTok, Pinterest, YouTube, and X. They are responsible for planning & executing social campaigns, creating content (content and creative), social listening and tracking performance and analytics.

The position reports to the Senior Manager, social media and will be located in Montreal, QC or Toronto, ON.

What You’ll Do:

Grow and maintain our brand presence and foster community engagement on our Sunwing Vacations Group social media channels in FR & EN.
Perform social listening to engage and build community engagement.
Collaborate with social media agents to maintain and foster community engagement and gain consumer insights.
Track performance all social media posts through reporting and analytics.
Optimize content based on performance data, consumer insights and research.
Stay current on social trends, new features, and competitor analysis.
Create content in FR & EN for Sunwing Vacations Group social media channels.
Create and produce content in FR & EN in collaboration with core social media team, QC team and creative partners.
Create visuals (photo and video) and copy for all social media channels.
Maintains monthly social media calendar for the Group’s social accounts including Sunwing Vacations, Selloff Vacations and Sunwing Weddings.
Leverages in-house tools such as Canva, Capcut, Cloudinary, Crowdriffand partner assets.
Executes contest campaigns by liaising with external partners and internal departments.
Creates social shot lists for communications team members travelling to destination for business, posts on their behalf across the Group’s social accounts.
Lead and support social activations for brand and product marketing campaigns.
Tracks performance, creates reports, analyzes data, delivers proof of publishing (POPs) for partners.
Creates social media posts that support campaigns and business goals.

What You’ll Need:

3- 5 years related experience
Diploma or Degree in Marketing, Public Relations, Communications, Business or similar combination of education and experience.
Must be bilingual and have excellent oral and written communication skills in French and English.
Must have experience managing and engaging social media communities, content creation, social listening, and analytics.
Must be organized and practice effective time management.
Able to work in fast paced environment with a sense of urgency.
Graphic design experience is a plus (Photoshop, Canva, Lightroom, etc.)

What We Offer:

Remote and/or Hybrid Work Opportunities

Great travel perks!
GoodlifeCorporate Discount
Comprehensive benefits package
RRSP Matching Program

Growth opportunities

Free Parking
Open concept, collaborative workspace
Fresh Café with delicious snacks and meals at a subsidized price!
Opportunity to give back through our social responsibility initiatives
See for yourself! @sunwinglife
Sunwing Vacations is seeking a Bilingual Social Media Specialist to create engaging French and English content for their social media channels. The specialist will be responsible for community engagement, content creation, social listening, and analytics. The position requires fluency in French and English, as well as 3-5 years of related experience. The company offers remote or hybrid work options, travel perks, and a comprehensive benefits package.
Customer Service Representative – Work From Home

We are seeking a Customer Service Representative to join our team. This position will be a work from home opportunity, providing customer support for a variety of inquiries including product information, order status, and general customer service issues. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to work independently. Previous customer service experience is preferred, but we are willing to train the right candidate. This position offers a competitive salary and the opportunity for growth within the company. If you are a motivated individual with a passion for providing exceptional customer service, we encourage you to apply.

Expected salary:

Job date: Wed, 10 Jan 2024 00:57:18 GMT