Company: Hilton Grand Vacations

Location: Orlando, FL

Expected salary:

Job date: Thu, 29 May 2025 04:38:06 GMT

Job description:

Job Title: Key Management Reporting Analyst – Direct Marketing Call Center

Job Description:

We are seeking a highly skilled Key Management Reporting Analyst to join our dynamic team in a direct marketing call center environment. This pivotal role is responsible for generating accurate and timely key management reports that drive business decisions and enhance overall performance.

Key Responsibilities:

• Report Development & Analysis: Create, manage, and analyze comprehensive performance reports that include sales metrics, call outcomes, and marketing effectiveness to provide insights into operational efficiency.

• Invoice Management: Oversee and verify invoicing processes to ensure accuracy and timeliness, facilitating smooth financial operations.

• Performance Monitoring: Continuously monitor key performance indicators (KPIs) and other relevant metrics to assess team and individual performance.

• Compensation Plan Recommendations: Regularly evaluate current compensation structures and recommend adjustments based on performance analysis to motivate and retain top talent.

• Sales & Marketing Analysis: Conduct in-depth analyses of sales and marketing initiatives, identifying trends, opportunities for improvement, and actionable recommendations that align with business objectives.

• Collaboration: Work closely with cross-functional teams, including sales, marketing, and finance, to ensure alignment and support for strategic goals.

Qualifications:

• Bachelor’s degree in Business, Marketing, Finance, or a related field.
• Proven experience in analytics, preferably in a call center or direct marketing environment.
• Strong proficiency in data analysis tools and reporting software.
• Exceptional attention to detail and a strong analytical mindset.
• Excellent communication and interpersonal skills to effectively collaborate with diverse teams.

Join us in this exciting opportunity to leverage your analytical skills in a fast-paced environment while contributing to the growth and success of our direct marketing initiatives!