Company: Staffmax

Location: Toronto, ON

Expected salary: $23 – 30 per hour

Job date: Fri, 30 May 2025 01:57:19 GMT

Job description: Location: Toronto (Hybrid)
Contract Length: 3 months
Salary Range: $23-$30/hour (based on experience)Key Responsibilities
Member Partnerships (45%)
? Coordinate and implement member recruitment, onboarding, renewal, and retention strategies.
? Maintain and manage the member database, ensuring accuracy, segmentation, and regular updates.
? Facilitate meaningful and ongoing member engagement through surveys, meetings, and needs assessments.
? Serve as the first point of contact for member inquiries and issue resolution.
? Collaborate on and support the development of targeted member communications including newsletters, updates, and campaigns.
? Track engagement metrics and prepare reports to inform decision-making and strategy.
? Work with leadership to align member services with the needs of inter professional primary care teams, including administrative and clinical staff.Program Excellence (35%)
? Coordinate educational events (webinars, workshops, peer learning) that respond to member-identified needs.
? Support the planning and execution of the annual conference, from logistics and promotion to speaker coordination and post-event evaluation.
? Help deliver flagship capacity-building programs, including the Governance and Leadership Program focused on enhancing governance, business operations, and leadership competencies within member organizations.
? Apply knowledge translation and implementation support principles to design and adapt programming for accessibility, equity, and impact.
? Support program evaluation and continuous improvement activities.Operations and Digital Tools Management (20%)
? Maintain and regularly update content on the organization’s website, ensuring accuracy, accessibility, and alignment with member and program priorities.
? Oversee the functionality and relevance of the members-only section, curating and organizing educational content, tools, and resources to support knowledge sharing and easy access for members.
? Support the integration and effective use of digital platforms (e.g., CRM, marketing automation, learning management systems) to optimize engagement, outreach, and service delivery.
? Ensure file management practices follow organizational protocols and best practices, including structured storage, version control, and secure access.
? Uphold security, privacy, and accessibility standards across all digital systems in alignment with organizational policies and relevant legislation (e.g., PHIPA).
? Collaborate with communications and IT support to enhance user experience, troubleshoot issues, and maintain continuous improvement of digital platforms and assets.
? Monitor usage analytics and member feedback to recommend improvements and ensure systems meet user needs efficiently and effectively.Core Competencies and Skills
? Relationship Management: Strong interpersonal skills to build trust and rapport with diverse stakeholders.
? Knowledge Translation: Ability to synthesize and communicate evidence and best practices in clear and accessible ways.
? Implementation Support: Familiarity with frameworks and strategies to support organizational and practice change, including coaching, facilitation, and systems thinking.
? Event and Program Coordination: Proven experience managing multiple priorities and delivering high-quality educational or engagement events.
? Data and Systems Management: Competent in using CRM systems, survey platforms, and analytics tools to manage information and assess impact.
? Equity-Informed Practice: Deep commitment to health equity, inclusion, and team-based care in primary care settings.
? Strategic Thinking: Ability to connect day-to-day activities with the organization’s broader mission and vision.Qualifications
? Post-secondary education in public health, health administration, adult education, community engagement, communication/marketing/events, or a related field.
? 3-5 years of experience in a membership-based, nonprofit, or healthcare organization.
? Demonstrated experience with stakeholder engagement and program coordination.
? Knowledge of Ontario’s primary care landscape and inter professional models of care is a strong asset.
? Strong Project Management skills
? Strong written and verbal communication skills.
? Ability to work independently and collaboratively in a dynamic team environment.Working Conditions
? Flexible work environment with options for hybrid arrangements.
? Occasional travel within Ontario may be required for events and member outreach.
? Evening or weekend availability may be needed occasionally for conferences or special programming.
Company:Staffmax Staffing & Recruiting,

Job Summary

Location: Toronto (Hybrid)
Contract Length: 3 months
Salary Range: $23-$30/hour (based on experience)

Key Responsibilities

1. Member Partnerships (45%)

   • Coordinate member recruitment, onboarding, and retention strategies.
   • Manage the member database for accuracy and updates.
   • Engage members through surveys and meetings.
   • Serve as the main contact for inquiries and support communication efforts.
   • Track metrics and prepare strategic reports.

2. Program Excellence (35%)

   • Organize educational events and support the annual conference.
   • Enhance governance and leadership through capacity-building programs.
   • Adapt programming for accessibility and equity.
   • Aid in program evaluation and improvement.

3. Operations and Digital Tools Management (20%)

   • Update website content and maintain members-only resources.
   • Integrate digital platforms for improved service delivery.
   • Ensure compliance with security and accessibility standards.
   • Collaborate for enhanced user experience and continuous improvement.

Core Competencies and Skills

• Relationship Management: Strong interpersonal skills.
• Knowledge Translation: Ability to communicate evidence clearly.
• Implementation Support: Familiarity with change management frameworks.
• Event Coordination: Experience in managing educational events.
• Data Management: Proficient in using CRM and analytics tools.
• Equity-Informed Practice: Commitment to health equity.
• Strategic Thinking: Align day-to-day tasks with organizational goals.

Qualifications

• Post-secondary education in relevant fields.
• 3-5 years of experience in membership-based, nonprofit, or healthcare settings.
• Project management skills and strong communication abilities.

Working Conditions

• Flexible, hybrid work environment.
• Occasional travel within Ontario for events.
• Evening or weekend work may be required.

Company: Staffmax Staffing & Recruiting