Company: Veolia

Location: Oakville, ON

Expected salary:

Job date: Wed, 05 Feb 2025 23:24:43 GMT

Job description: Company DescriptionPart of Veolia Group, Veolia Water Technologies & Solutions brings together experienced professionals in pursuit of the same goal: to solve the world’s most complex challenges related to water scarcity, quality, productivity, the environment and energy. We’re always looking for passionate and creative people to help us in this mission!Job DescriptionPosition overview:The Digital Adoption Intern will assist with building training materials for Veolia Water Technologies and Solutions (VWTS) digital products. This will include building digital guidance content using the WalkMe software platform.As part of the VWTS Digital team, you will work with a cross-functional team ranging from software portfolio leaders to digital client service specialists to drive improved user adoption and user experience to our digital products such as, but not limited to, InSight APM. You will also leverage user behaviour analytics to prioritize content delivery.The specific work assignments will be geared towards your level of experience and education to make sure that you are successful in your role. You will also be exposed to a fast paced work environment, where there are expectations surrounding team engagement, meeting deadlines and presenting your results.Nature of work:In this role, your responsibilities will include (but are not limited to):Build digital guided training content using the WalkMe Editor softwareParticipate in demo sessions to present work and receive feedbackDocument and develop training materials for servicing and maintaining all created contentCataloguing existing training materials and identifying the gapsWith the help of WalkMe analytics, understand product usage metrics to develop the digital adoption content roadmapIdeal Applicant:Ability to learn new software packages quicklyAbility to communicate effectively and contribute to team and department initiativesAbility to manage time and prioritize tasks at handComfortable with a fast-paced work environmentGood technical writing and oral communication skillsDemonstrated ability to establish and maintain relationships with co-workersUseful skills or abilities:Proficiency with WalkMe development, Google Suite products such as Google Meet, Chat, Docs, Sheets, Slides, etc.Basic knowledge of computer programmingAdditional InformationAll your information will be kept confidential according to EEO guidelines.As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.