Company: Reliance Home Comfort

Location: Toronto, ON

Expected salary:

Job date: Thu, 13 Feb 2025 23:43:01 GMT

Job description: Find Your Limitless with Reliance
By joining Reliance as a Web Designer, you’ll become an important Team Member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless – join us!
What do we offer?The tools you need to succeed – including the tools for the job as well as training and development programs
A successful and knowledgeable team to be part of and learn from
Competitive base pay plus the ability to earn more tied to your success – the only limit is your potentialA great benefits plan for you / your family
Career paths so you can advance in the company
Awarded Canada’s Most Admired Corporate Cultures with a proudly diverse and inclusive teamWhat will you do?Build wireframes and digital prototypes and iterate on designs using feedback from stakeholders.
Prepare UX documentation (i.e., site architecture, wireframes, heatmapping audits, use cases, task flows, etc.) to be used by digital and broader marketing team.
Assist in the continuous analysis of site performance dashboards and user interactions and make recommendations for optimization.
Improve site engagement and visit-to-conversion metrics through optimized customer journeys based on data insights and qualitative research.
Contribute to the development and execution of a CRO roadmap and A/B testing calendar.
Regularly leverage data from Google Analytics, VWO, Microsoft Clarity, Qualtrics, and other website performance measurement tools to measure project performance and provide recommendations for improvements.
Advocate for customer experience, website user-experience best practices, and website accessibility standards while working with key stakeholders and vendors across digital platforms in both B2C & B2B
Manage website content management tasks including updating text content, offer details, website promotions, and layout templates within WordPress CMS
Meticulously QA for content discrepancies across multiple markets to ensure pricing and offer details are accurateWhat do you bring?2-3 years of relevant experience in the role of UX Designer, Information Architect, CRO Specialist or equivalent
Post-secondary education in Graphic Design, Human-Computer Interaction, User Experience Design, User Research, or equivalent experience
Agency experience is a plus
Working knowledge of fundamental UX design principles
Skilled usage in UX and Design tools such as Adobe Photoshop, Illustrator, Figma, Balsamiq
Experience with user testing and usability analysis and deriving insights from Google Analytics and/or other digital analytics tools
Highly organized with demonstrated ability to plan and execute multiple priorities with tight deadlines
Self-starter who is highly engaged and can work individually or within a team environment and be receptive to direction
Successful candidates will have a growth/performance-marketing mindset
Good interpersonal & communication skills (both written and verbal)
Willingness to roll up your sleeves and do whatever is necessary to get the job done
Passion for web and digital marketing and always striving to deliver best in class digital experience
Knowledge of basic HTML/CSS & JS is not required but is a plusWhy Reliance?As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort® (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and team members seeking a rewarding, inclusive workplace. With over 2 million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Headquartered in Toronto, Reliance employs a workforce of over 2,700 Team Members across 28 branches in Canada and two locations in the United States. Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada’s Most Admired Corporate Cultures by Waterstone Human Capital, for eight consecutive years since 2016. Reliance remains focused on sustainability, workplace safety, diversity, inclusivity, and prudent governance.
​Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.For more information, please visit www.reliancehomecomfort.com
#LI-Onsite
#LI-SS1

Reliance is looking for a Web Designer to join their team and offers tools for success, competitive pay, career advancement opportunities, and a diverse and inclusive work culture. The role involves designing websites, analyzing performance data, and making recommendations for optimization. Candidates should have relevant experience, knowledge of UX design principles, and proficiency in design tools. Reliance is a leader in home services and energy efficient solutions, committed to providing exceptional customer experiences and a rewarding workplace. They are an equal opportunity employer and offer accommodations for candidates with disabilities.