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William Osler Health System – Director, Building Services Site Lead – Facilities – Brampton, ON

Company: William Osler Health System

Location: Brampton, ON

Expected salary: $127627.5 per year

Job date: Sat, 29 Mar 2025 23:23:31 GMT

Job description: Company DescriptionOne of Canada’s Best Diversity Employers and Greater Toronto’s Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without boundaries.At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!Job DescriptionThe Director of Building Services oversees the performance of a third-party FM provider(s) to ensure high-quality, cost-effective, and compliant facility operations within the hospital. This role is responsible for contract management, performance monitoring, strategic planning, and ensuring that facilities services—such as maintenance, materials management, food services, and utilities—align with hospital standards, regulatory requirements, and patient care needs. Additionally, the Director is a key point of contact for Capital projects and improvements.
The Director is a key part of the hospital leadership. Regular ongoing interaction with the on-site hospital managers is critical to build solid relationships and to proactively seek improvements as well as resolution of ad-hoc issues.
While some amount of remote work is possible, this role is primarily (80% or more) on-site.Accountabilities:

  • Serve as the primary liaison between hospital leadership and the FM provider.
  • Monitor service level agreements (SLAs) and key performance indicators (KPIs) to ensure compliance.
  • Oversee budgeting, cost control, and vendor negotiations to optimize FM service efficiency.
  • Ensure regulatory compliance with healthcare safety and environmental standards.
  • Drive continuous improvement and innovation in FM services to support patient care.
  • Address operational issues and implement corrective actions as needed.
  • Collaborate with Capital development team members to ensure smooth execution of capital projects and improvements.
  • Collaborate with Parking and Public Safety team as needed.

Qualifications

  • Bachelor’s degree in Facilities Management, Engineering, Business Administration, or related field
  • PMP certification an asset
  • Five to ten years of healthcare management experience
  • Five (5) years healthcare specific project management experience
  • Full understanding of and experience with the Ministry of Health capital planning process
  • Proven track record of supporting teamwork, decision-making and problem solving in highly complex, multi-stakeholder situations (within clinical areas a plus)
  • Proven experience in managing third-party FM providers within a healthcare setting.
  • Strong knowledge of hospital regulatory requirements (e.g., Technical, Work Place Safety).
  • Demonstrated project control skills, including development and monitoring of scope, budgets and schedules.
  • Works under their own initiative, drives processes, displays energy and enthusiasm within the role and delivers projects on time and on budget.
  • Broad knowledge of overall hospital structure, operating policies and procedures and decision-making processes.
  • Broad knowledge of healthcare services delivery models including systems structures, trends and best practice models of care.
  • Demonstrated ability to communicate and engage with internal and external stakeholders at all levels of the organization and to understand the political nature of certain engagements.
  • Proven abilities in human resource management, as a coach and as a facilitator of issue and change management.
  • Ability to adapt to change, to implement changes, and to facilitate change management throughout department and organization as needed
  • Outstanding organization and priority setting skills.
  • Demonstrated ability to foster a positive atmosphere conducive to team building, collaboration and shared learning.
  • Outstanding written and oral communication skills, including presentations at internal and external forums.
  • Demonstrated computer skills, specifically Outlook, Word, Excel, PowerPoint, Microsoft Project, Auto-Cad.
  • Must demonstrate Osler Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration.

Additional InformationHours: Currently Days, Monday to Friday (subject to change in accordance with operational requirements)This is an On-Site First role: Roles that frequently support direct patient care and have dedicated hours when they are available to patients, team members and/or other partnersAnnual Salary:
Minimum: $127,627.50
Maximum: $159,529.50Application deadline: April 11, 2025#LI-WD1#FT#SJ1Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at .While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.

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