Company: Yelp

Location: Toronto, ON

Job description: SummaryYelp’s Community team works in markets across the United States and Canada to bring attention to the best local businesses in their area. Through events, local partnerships, and social media, our team builds relationships with small business owners and uses their behind-the-scenes experience to show other customers what makes small businesses so special.Join the fun and begin building your five star career as a Community Intern with Yelp! You will engage in a 6-month development program, equipped with the support of both a cohort of peers spanning the US and Canada and the 1:1 mentorship from your local Community Manager. You will play an integral part in supporting activities designed to rally the Yelp community both online and off. You will gain tactical experience in social media management, event planning, and online community building, while building excitement around what’s happening in your own community.Note: This internship serves the Greater Toronto area. If you are located within Toronto, please check out the “Community Intern, Toronto” job listing.What you’ll do:You will work with your Community Manager to understand your market and prioritize effective messagingYou will help to plan and execute events including remarkable parties, local meet-ups, and happy hoursYou will gain practical experience in digital and social media marketing through creating and organizing social media content that aligns with regional goals around growing channels and bolstering engagementYou will support the maintenance of Yelp’s local online business listings via our app and website by flagging photos, identifying media alerts and scams, and ensuring accurate business informationYou will support online community building through engaging with Yelpers via the app/website in a variety of waysWhat it takes to succeed:You are a current undergraduate student or a recent college graduate, or equivalent experienceYou currently reside in GTA (Markham, Richmond Hill, Vaughan, Mississauga, Thornhill) and have reliable transportation (Required)You are at least 19 years of age (Required)You consider yourself a local expert- you know what is trending in the area and have a love for small businessesYou have experience and interest in planning and coordinating eventsYou have strong written and verbal communication skillsYou are well organized and pay attention to detailYou have experience with social media copywriting and asset coordinationYou are a creative problem solver who understands Yelp’s applicationsYou have the bandwidth and flexibility to work 10-19 hours per week, Monday through Friday with the potential for some weekend work * You have the ability to lift 10 pounds without assistanceWhat you’ll get:Compensation range for this position is $18 – $21 per hour.ClosingAt Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.Actual salary offered may vary based on multiple factors, including but not limited to, an individual’s location and experience.We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco).We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 415-969-8488.Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.#LI-Remote
Yelp’s Community team works to promote local businesses through events, partnerships, and social media. The Community Intern program in the Greater Toronto Area offers a 6-month development program where interns work with their local Community Manager to plan and execute events, manage social media, and engage with the Yelp community. Candidates should be local experts with a love for small businesses, have strong communication skills, and be well-organized. The internship offers a compensation range of $18-$21 per hour. Yelp is an equal opportunity employer and provides reasonable accommodations for individuals with disabilities.
Job Description

As a Customer Service Representative, you will be responsible for providing exceptional customer service to clients over the phone and via email. Duties include answering inquiries, resolving complaints, and processing orders accurately and efficiently. You must have excellent communication skills, be detail-oriented, and have the ability to multitask in a fast-paced environment. Previous customer service experience is preferred. Training will be provided. Join our team and help us provide top-tier customer service to our valued clients.

Expected salary: $18 – 21 per hour

Job date: Sun, 11 Aug 2024 00:37:49 GMT