Company: Zortech Solutions

Location: Toronto, ON

Expected salary:

Job date: Thu, 03 Apr 2025 22:33:09 GMT

Job description: Role: ServiceNow BA-Bilingual French\EnglishLocation: Remote-CanadaDuration: Fulltime2+ years of experience directly related to ServiceNow CMDB Discovery implementation and process consultancyStrong understanding of ITIL framework standardsStrong experience with ServiceNow ITSM, CMDB and related modulesExpertise with Software Development Lifecycle (SDLC) and Agile practicesSolid experience in requirements gathering, including experience in creating process documentationStrong interpersonal skills, customer centric attitude, ability to deal with cultural diversityBachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent work experience)ServiceNow certification, such as Certified System Administrator (CSA) or Certified Implementation Specialist (CIS), and Certified Application DeveloperITIL certification preferred