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Consulting – Deloitte Digital – Customer Strategy and Applied Design – New Grad 2022, National

Job title: Consulting – Deloitte Digital – Customer Strategy and Applied Design – New Grad 2022, National

Company: Deloitte

Job description: Job Type: New Graduate
Primary Location: Multiple Locations, Canada
All Available Locations: Toronto; Montreal; Ottawa; Vancouver

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

A role with Deloitte Consulting is an opportunity to work on impactful projects, leverage state-of-the-art technologies, and develop your analytical thinking and business management skills. We are seeking candidates that display initiative, creativity, have a keen eye for problem solving and are looking to make change. Sound like you? Find out more below!

What will your typical day look like?

Our Deloitte Digital practice capitalizes on our diverse, globally recognized brands and capabilities to elevate the human experience in everything we do for our people and every outcome we deliver for our clients. We leverage our unique strengths in creative, design, innovation, strategy, branding, advertising, and engineering – as well as our continued growth through acquisitions – to bring fully integrated solutions to our clients. You will work on collaborative teams with responsibilities that range from analyzing client issues and interviewing key personnel to developing recommendations and authoring presentations to designing and building unique solutions.

About the team

Within Deloitte Digital, our Customer Strategy & Applied Design offering elevates the human experience by developing big ideas and making them real. Working side-by-side with our clients, we bring out our collective best through honest communication, respect, and a passion for solving problems together. We help clients develop growth agendas by putting the customer at the center of everything we do, designing and delivering innovative experiences that drive measurable outcomes and transform organizations.

As part of the Customer Strategy & Applied Design team, you’ll be part of one of the following practices: Front End Engineering, Product Delivery, Experience Design, or Customer & Digital Strategy.

Enough about us, let’s talk about you

In this role, the expected qualifications are:

  • Currently enrolled in a post-secondary degree program, graduating by September 2022, pursuing Computer Science, IT Management, Information Management, Marketing, Business Technology, UX/UI Design, Interaction Design, Digital Product Design, Web Design, Industrial design, Business, Commerce, Sociology, Consumer Behaviour, or other relevant degree.
  • Able to communicate effectively (both written and verbal) with creative ability to conceptualize and articulate new approaches and solutions. French and English language working proficiency is required for placement at the Montreal office.
  • Legally eligible to work in Canada and able to enter the USA to work on client assignments.
  • Front End Engineering – you are passionate about technology; you have experience with Angular, React, React Native, IOS, Android, AR/VR, Node.js or other development languages/frameworks; you are interested in working with our clients to bring the human experience to life; you are excited to leverage design and research to build products that provide great customer experiences. You are self-motivated to learn and improve your technical and functional skills.
  • Product Delivery – you will be a part of a cross functional team of designers, developers, product specialists, and industry experts. You will be involved in discovery and elaboration of product design and features with clients, creation of user stories and specifications to define new products features, leading scrums and other delivery activities in the product development process. Your attention to detail, ability to conceptualize new customer centric features, and strong communication skills will serve you well in interacting frequently with senior level internal and external clients and firm leadership. Your prior experiences and educational background will allow you to understand and utilize our processes for product management and SAFE agile delivery at scale. You are a self-motivated individual who adopts a continuous learning approach to both your functional and technical skills to keep ahead of the changing digital ecosystem.
  • Experience Design – you have experience with the end-to-end iterative UX/UI design process including problem framing, wireframing, prototyping and/or visual design. You have experience applying user-centered design processes while working in cross functional teams. You have strong communication skills and your ability for storytelling helps your team and stakeholders understand the “why” behind your design rationale. You are collaborative, curious and have deep empathy for the end user. You have a portfolio or case study demonstrating your UX/UI skills (a portfolio or case study submission is required for consideration).
  • Customer & Digital Strategy – you have a keen interest in user research, customer and digital strategy, rapid prototyping/concept design, or human-centered design. You also have strong written and spoken communication skills and can develop research and insights into design or strategic recommendations that have a clear link to organizational strategy or business case. Nice-to-have: you are aware of and advocate for the importance of inclusion and equity in the design process with your team.

Ottawa only: Employees may be required to obtain “reliability” and/or “Secret” level federal security clearances as a condition of their employment. To be eligible for a “Reliability” status you must have resided in Canada for the last five (5) years and for “Secret” level, the last ten (10) years.

Our shared values

While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm.

They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte.

Every day, we live our Purpose through the following five shared values:

  • Lead the way: Deloitte is not only leading the profession, but reinventing it for the future. We’re also committed to creating opportunity and leading the way to a more sustainable world.
  • Serve with integrity: Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility.
  • Take care of each other: We look out for one another and prioritize respect, fairness, development, and well-being.
  • Foster inclusion: We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions.
  • Collaborate for measurable impact: We approach our work with a collaborative mind¬set, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact.

The next step is yours

Sound like The One Firm. For You? Apply by September 19, 2021 @ 11:59 pm ET.

To be considered, you must submit your cover letter, resume and unofficial transcript in ONE PDF document.

Experience Design applicants must also submit a portfolio or case study – if your portfolio is online, remember to include the password if needed.

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our , and the .

We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.

Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

Expected salary:

Location: Toronto, ON

Job date: Tue, 17 Aug 2021 22:43:17 GMT

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