Zortech Solutions – ServiceNow Solution Architect-Canada – Toronto, ON

Company: Zortech Solutions

Location: Toronto, ON

Expected salary:

Job date: Wed, 05 Mar 2025 23:40:15 GMT

Job description: Role: ServiceNow Solution ArchitectLocation: Remote-CanadaDuration: 6+ MonthsJob Description:

  • Mandate: ITSM, ITIL, CTA
  • Client is seeking a highly skilled ServiceNow Solution Architect with 10+ years of experience in designing, developing, and implementing ServiceNow solutions.
  • The ideal candidate will have a deep understanding of ServiceNow architecture, ITSM, ITOM, CSM, and other key modules.
  • This role requires extensive experience in solution design, platform governance, integrations, and automation, ensuring optimal performance and scalability.
  • The Solution Architect will work closely with business stakeholders, technical teams, and leadership to deliver enterprise-grade solutions aligned with business goals.

Key Responsibilities:

  • Solution Design & Architecture
  • Lead the design and architecture of ServiceNow solutions, ensuring alignment with business and IT strategies.
  • Define technical standards, best practices, and governance models for ServiceNow implementations.
  • Architect scalable and maintainable solutions across ITSM, ITOM, CSM, HRSD, SecOps, GRC, and other modules.
  • Provide architectural guidance for custom applications and enhancements within ServiceNow. Development & Implementation
  • Oversee the design and development of workflows, business rules, UI policies, and client scripts.
  • Ensure optimal performance, security, and compliance in ServiceNow implementations.
  • Lead ServiceNow upgrades and migrations, ensuring minimal business impact.
  • Design custom integrations with third-party applications using REST, SOAP APIs, Integration Hub, and MID Servers. Stakeholder Collaboration & Leadership
  • Work closely with business stakeholders, developers, administrators, and leadership teams to gather requirements and translate them into technical solutions. Provide technical leadership and mentorship to development teams.
  • Conduct architectural reviews, impact assessments, and design validation. Platform Governance & Performance Optimization
  • Establish and enforce governance policies to ensure ServiceNow best practices.
  • Perform platform health checks, performance tuning, and optimization.
  • Ensure compliance with ITIL and enterprise architecture frameworks. Operational Excellence & Innovation
  • Drive automation and AI-driven enhancements to improve ServiceNow efficiency.
  • Stay up to date with ServiceNow releases, features, and industry trends, recommending innovations.
  • Conduct periodic service reviews and post-implementation evaluations.

Required Qualifications & Experience:ServiceNow Expertise:

  • 10+ years of experience in designing and developing ServiceNow solutions.
  • Strong expertise in ITSM, ITOM, CSM, HRSD, GRC, SecOps, and custom applications.
  • In-depth knowledge of Common Service Data Model (CSDM), CMDB, Discovery, Event Management, and Service Mapping.
  • Hands-on experience with ServiceNow scripting (JavaScript, Glide API, Business Rules, Script Includes, UI Policies, Client Scripts, and Flow Designer). Experience in ServiceNow integration with external systems (REST, SOAP, LDAP, SSO, MID Server, and Integration Hub).
  • Deep understanding of ServiceNow security, access controls, and data privacy best practices.

Technical & Architecture Skills

  • Experience in enterprise architecture, cloud computing, and SaaS platforms.
  • Strong understanding of Microservices, APIs, and modern integration strategies.
  • Familiarity with DevOps, CI/CD, Agile, and ITIL methodologies.
  • Performance optimization experience in large-scale ServiceNow implementations. Soft Skills & Work Environment
  • Strong communication and stakeholder management skills.
  • Ability to translate business requirements into technical solutions.
  • Leadership and mentoring capabilities for guiding development teams.
  • Analytical mindset with problem-solving and troubleshooting skills.

Preferred Certifications:

  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Implementation Specialist (CIS) ITSM, ITOM, CSM, HRSD, SecOps, or GRC
  • ServiceNow Certified Application Developer (CAD)
  • ServiceNow Certified Technical Architect (CTA) (Preferred)
  • ITIL v4 Certification (Preferred)

Skills:

  • Servicenow,Itsm,Rest,Soap

#L!-CEIPAL

Zortech Solutions – Data Architect-Canada – Toronto, ON

Company: Zortech Solutions

Location: Toronto, ON

Expected salary:

Job date: Tue, 21 Jan 2025 23:15:06 GMT

Job description: Role: Data ArchitectLocation: Remote-CanadaDuration: 6-12+ MonthsJob Description:QualificationsWhat you bring:

  • Build Data pipelines required for optimal extraction, anonymization, and transformation of data from a wide variety of data sources using SQL, NoSQL and AWS ‘big data’ technologies.
  • Streaming
  • Batch
  • Work with stakeholders including the Product Owners, Developers and Data scientists to assist
  • with data-related technical issues and support their data infrastructure needs.
  • Ensure that data is secure and separated following corporate compliance and data governance
  • policies
  • Take ownership of existing ETL scripts, maintain and rewrite them in modern data
  • transformation tools whenever needed.
  • Being an automation advocate for data transformation, cleaning and reporting tools.
  • You are proficient in developing software from idea to production
  • You can write automated test suites for your preferred language
  • You have frontend development experience with frameworks such as React.js/Angular
  • You have backend development experience building and integrating with REST APIs and Databases using languages such as Java Spring, JavaScript on Node.js, Flask on Python
  • You have experience with cloud-native technologies, such as Cloud Composer, Dataflow, Dataproc, BigQuery, GKE, Cloud run, Docker, Kubernetes, and Terraform
  • You have used cloud platforms such as Google Cloud/AWS for application hosting
  • You have used and understand CI/CD best practices with tools such as GitHub Actions, GCP Cloud Build
  • You have experience with YAML and JSON for configuration
  • You are up-to-date on the latest trends in AI Technology

Great-to-haves

  • 3+ years of experience as a data or software architect
  • 3+ years of experience in SQL and Python
  • 2+ years of experience with ELT/ETL platforms (Airflow, DBT, Apache Beam, PySpark, Airbyte)
  • 2+ years of experience with BI reporting tools (Looker, Metabase, Quicksight, PowerBI, Tableau)
  • Extensive knowledge of the Google Cloud Platform, specifically the Google Kubernetes Engine
  • Experience with GCP cloud data related services ( Dataflow, GCS, Datastream, Data Fusion, Data Application, BigQuery, Data Flow, Data Proc, Dataplex, PubSub, CloudSQL, BigTable)
  • Experience in health industry an asset
  • Expertise in Python, Java
  • Interest in PaLM, LLM usage and LLMOps
  • Familiarity with LangFuse or Backstage plugins or GitHub Actions
  • Strong experience with GitHub beyond source control
  • Familiarity with monitoring, alerts, and logging solutions
  • Join us on this exciting journey to make Generative AI accessible to all and create a positive impact with technology

#L!-CEIPAL