Temporary Executive, Sales & Artistry, Ontario – Charlotte Tilbury – Toronto, ON

Company: Charlotte Tilbury

Location: Toronto, ON

Expected salary:

Job date: Sun, 16 Feb 2025 23:26:32 GMT

Job description: The Role:We are looking for a driven, passionate superstar to join Team Tilbury as our Sales & Artistry Executive. The Sales & Artistry Executive is responsible for representing the authority in the industry through sales, education, and artistry for a large multi-retailer territory. The Sales and Artistry Executive is also responsible for the effective and efficient operations of the Charlotte Tilbury account in both Department and Specialty stores. An ambassador for the Charlotte Tilbury brand, the Sales and Artistry Executive is always reflecting the brand values with the Charlotte Tilbury Strategic Priorities at the forefront. Responsible for achieving optimal financial results by maximizing top line sales potential and ensuring superior service to our customers. Overseeing the day-to-day operations on counter, the Sales and Artistry Executive is also responsible for strategizing future needs while executing with excellence: sales, brand engagement, merchandising, operations, training, retailer relationships, Human Resources and employee development, among other tasks in this position.This role exudes passion and enthusiasm for Charlotte Tilbury to the customer and in store support teams, which results in achievement of overall territory sales and strengthened Brand awareness.Location: Ontario, CanadaReporting Relationships: Reporting to the Regional Sales Manager or Field Sales DirectorKey Responsibilities:Sales

  • Drive financial results in store to meet and exceed plan. Including Key Performance Indicators (KPI’s) – examples; Average Unit Sales (AUS), Mix of Business (MOB), 0 + 12 Budget (Sales Plan), door ranking and product ranking.
  • Determine and communicate individual and team sales targets and KPIs and develop by-door strategies to ensure targets are achieved.
  • Analyze business performance and proactively suggest improvement opportunities through artistry, education, and operations.
  • Responsible for being a specialist amongst the retail artistry brands, demonstrating entrepreneurial spirit within the parameters of the Company guidelines.
  • Think creatively to ensure year over year business growth.
  • Participate in regional meetings, team conference calls and regular touch bases to share best practices and create solutions to address business needs.

Customer Service

  • Lead by example at all times and consistently role model and promote MAGIC Service with the team and clients.
  • Identify ways to improve Charlotte Tilbury service extended through retailemployees through in store support, training, and event execution.
  • Manage customer queries and or concerns using sound judgement always with the goal of achieving positive outcomes.
  • Work with the Education team to ensure continuous training and development is provided to the team ensuring Charlotte Tilbury standards are achieved in the areas of service and artistry.
  • Take every opportunity to extend exceptional customer service beyond the in-store experience. For example, Makeup applications, Charlottetilbury.com and proactive use of the customer database for direct clienteling opportunities in line with Company guidelines.
  • Responsible for improving and evolving personal artistry skills as to lead by example in all areas.
  • Provide an atmosphere that motivates and inspires MAGIC service, both internally and externally.
  • Maintain a professional appearance personally and ensure the team also aligns with the CT dress code with both makeup and attire.

Team Development

  • Proactively anticipate staffing needs including sourcing and selecting talent to deliver business objectives.
  • Recruit and hire the best makeup artists and customer service professionals who embody the Charlotte Tilbury brand as a part of the Brand Expert team.
  • Facilitate high impact trainings that include key in-store Retailer trainings (ie: Sephora BFD / Nordstrom Stay and Play).
  • Manage and lead Sales and Artistry Coordinators through ongoing coaching and development. Responsible for the oversight of their performance in their role demonstrated via their retailer relationships, territory sales, and KPIs.
  • Build a bench of candidates for growth through consistent development and investment.
  • Create a positive, cohesive, cooperative team culture in store.
  • Create and maintain an atmosphere of open and positive communication, professionalism and creativity at all times through team meetings, trainings, and a collaborative leadership style.
  • Recognize and celebrate great performance at all levels across all retailers.

Operations

  • Implement door development plans and schedule support to address business growth needs. Responsible for the scheduling priorities of all Sales and Artistry Coordinators and Brand Experts to meet sales objectives.
  • Manage and maximize Brand Expert payroll budget and ensure payroll is processed in a timely manner.
  • Ensure that the counter is ‘customer ready’ from open to close of business.
  • Maintain the required inventory levels and accurate stock files, escalate inventory needs as directed by channel to optimize sales.
  • Schedule to optimize coverage according to customer flow and business needs.
  • Control store expenses (i.e. counter consumables) within budget guidelines
  • Ensure the Company cash loss prevention procedures and security policies are adhered to.
  • Implement visual merchandising, new launch displays, and collateral placement as directed by the marketing team.
  • Maintain excellent counter hygiene standards.
  • Maintain technology on counter, including digital screens, iPads, and music.
  • Raise operational issues for resolution in a timely manner.
  • Ensure the timely submission and accuracy of expenses, financial tracking of expenditures and other company owned asset forms.
  • Accountable for completing all administrative assignments by their due date.

Store and Retail Partner Relationships

  • Establish and develop a cooperative and mutually respectful relationship with the entire store team.
  • Maximize ROI by scheduling time in store during peak business hours, including weekends.
  • Build relationships that are meaningful through strong communication, reliability and partnership.
  • Maintain the retailer-specific in store standards and policies at all times.
  • Proactively suggest win-win opportunities to drive sales within store.

RequirementsKey Selection Criteria:

  • 3+ years of Beauty/Luxury industry experience
  • 3+ years of Beauty/Luxury retail management including managing direct reports
  • Demonstrated ability in creating sales strategy and consistently achieving sales plans
  • Ability to travel 75%
  • Must be able to create winning partnerships with retailers.
  • Demonstrated success in developing winning teams
  • Must possess strong strategic thinking and decision-making skills
  • Ability to work independently with integrity and efficiently in a productive environment
  • Intermediate skills in MS Office including MS Word, Excel, and Outlook
  • Excellent communicator, both written and oral

BenefitsThis role will be represented by our staffing agency partners, who will provide information regarding benefits offered.At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees – and the candidates that take part in our recruitment process.If you want to learn more about life at Charlotte Tilbury Beauty please follow our

The company is seeking a Sales & Artistry Executive to represent the brand through sales, education, and artistry in a multi-retailer territory in Ontario, Canada. The role involves driving financial results, providing exceptional customer service, developing and leading a team, and managing operations. The ideal candidate should have experience in the beauty or luxury industry, retail management, sales strategy, and strong communication skills. The position requires travel and offers benefits through staffing agency partners. Charlotte Tilbury Beauty values diversity and encourages individuals from all backgrounds to apply.

Temporary Executive, Sales & Artistry, Ontario – Charlotte Tilbury – Toronto, ON

Company: Charlotte Tilbury

Location: Toronto, ON

Expected salary:

Job date: Sat, 15 Feb 2025 04:29:45 GMT

Job description: Job Description:The Role:We are looking for a driven, passionate superstar to join Team Tilbury as our Sales & Artistry Executive. The Sales & Artistry Executive is responsible for representing the authority in the industry through sales, education, and artistry for a large multi-retailer territory. The Sales and Artistry Executive is also responsible for the effective and efficient operations of the Charlotte Tilbury account in both Department and Specialty stores. An ambassador for the Charlotte Tilbury brand, the Sales and Artistry Executive is always reflecting the brand values with the Charlotte Tilbury Strategic Priorities at the forefront. Responsible for achieving optimal financial results by maximizing top line sales potential and ensuring superior service to our customers. Overseeing the day-to-day operations on counter, the Sales and Artistry Executive is also responsible for strategizing future needs while executing with excellence: sales, brand engagement, merchandising, operations, training, retailer relationships, Human Resources and employee development, among other tasks in this position.This role exudes passion and enthusiasm for Charlotte Tilbury to the customer and in store support teams, which results in achievement of overall territory sales and strengthened Brand awareness.Location: Ontario, CanadaReporting Relationships: Reporting to the Regional Sales Manager or Field Sales DirectorKey Responsibilities:Sales

  • Drive financial results in store to meet and exceed plan. Including Key Performance Indicators (KPI’s) – examples; Average Unit Sales (AUS), Mix of Business (MOB), 0 + 12 Budget (Sales Plan), door ranking and product ranking.
  • Determine and communicate individual and team sales targets and KPIs and develop by-door strategies to ensure targets are achieved.
  • Analyze business performance and proactively suggest improvement opportunities through artistry, education, and operations.
  • Responsible for being a specialist amongst the retail artistry brands, demonstrating entrepreneurial spirit within the parameters of the Company guidelines.
  • Think creatively to ensure year over year business growth.
  • Participate in regional meetings, team conference calls and regular touch bases to share best practices and create solutions to address business needs.

Customer Service

  • Lead by example at all times and consistently role model and promote MAGIC Service with the team and clients.
  • Identify ways to improve Charlotte Tilbury service extended through retailemployees through in store support, training, and event execution.
  • Manage customer queries and or concerns using sound judgement always with the goal of achieving positive outcomes.
  • Work with the Education team to ensure continuous training and development is provided to the team ensuring Charlotte Tilbury standards are achieved in the areas of service and artistry.
  • Take every opportunity to extend exceptional customer service beyond the in-store experience. For example, Makeup applications, Charlottetilbury.com and proactive use of the customer database for direct clienteling opportunities in line with Company guidelines.
  • Responsible for improving and evolving personal artistry skills as to lead by example in all areas.
  • Provide an atmosphere that motivates and inspires MAGIC service, both internally and externally.
  • Maintain a professional appearance personally and ensure the team also aligns with the CT dress code with both makeup and attire.

Team Development

  • Proactively anticipate staffing needs including sourcing and selecting talent to deliver business objectives.
  • Recruit and hire the best makeup artists and customer service professionals who embody the Charlotte Tilbury brand as a part of the Brand Expert team.
  • Facilitate high impact trainings that include key in-store Retailer trainings (ie: Sephora BFD / Nordstrom Stay and Play).
  • Manage and lead Sales and Artistry Coordinators through ongoing coaching and development. Responsible for the oversight of their performance in their role demonstrated via their retailer relationships, territory sales, and KPIs.
  • Build a bench of candidates for growth through consistent development and investment.
  • Create a positive, cohesive, cooperative team culture in store.
  • Create and maintain an atmosphere of open and positive communication, professionalism and creativity at all times through team meetings, trainings, and a collaborative leadership style.
  • Recognize and celebrate great performance at all levels across all retailers.

Operations

  • Implement door development plans and schedule support to address business growth needs. Responsible for the scheduling priorities of all Sales and Artistry Coordinators and Brand Experts to meet sales objectives.
  • Manage and maximize Brand Expert payroll budget and ensure payroll is processed in a timely manner.
  • Ensure that the counter is ‘customer ready’ from open to close of business.
  • Maintain the required inventory levels and accurate stock files, escalate inventory needs as directed by channel to optimize sales.
  • Schedule to optimize coverage according to customer flow and business needs.
  • Control store expenses (i.e. counter consumables) within budget guidelines
  • Ensure the Company cash loss prevention procedures and security policies are adhered to.
  • Implement visual merchandising, new launch displays, and collateral placement as directed by the marketing team.
  • Maintain excellent counter hygiene standards.
  • Maintain technology on counter, including digital screens, iPads, and music.
  • Raise operational issues for resolution in a timely manner.
  • Ensure the timely submission and accuracy of expenses, financial tracking of expenditures and other company owned asset forms.
  • Accountable for completing all administrative assignments by their due date.

Store and Retail Partner Relationships

  • Establish and develop a cooperative and mutually respectful relationship with the entire store team.
  • Maximize ROI by scheduling time in store during peak business hours, including weekends.
  • Build relationships that are meaningful through strong communication, reliability and partnership.
  • Maintain the retailer-specific in store standards and policies at all times.
  • Proactively suggest win-win opportunities to drive sales within store.

Requirements:Key Selection Criteria:

  • 3+ years of Beauty/Luxury industry experience
  • 3+ years of Beauty/Luxury retail management including managing direct reports
  • Demonstrated ability in creating sales strategy and consistently achieving sales plans
  • Ability to travel 75%
  • Must be able to create winning partnerships with retailers.
  • Demonstrated success in developing winning teams
  • Must possess strong strategic thinking and decision-making skills
  • Ability to work independently with integrity and efficiently in a productive environment
  • Intermediate skills in MS Office including MS Word, Excel, and Outlook
  • Excellent communicator, both written and oral

Benefits:This role will be represented by our staffing agency partners, who will provide information regarding benefits offered.At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees – and the candidates that take part in our recruitment process.If you want to learn more about life at Charlotte Tilbury Beauty please follow our

The Sales & Artistry Executive position at Charlotte Tilbury involves driving sales, customer service, team development, operations, and maintaining retail partner relationships in Ontario, Canada. The role requires experience in the Beauty/Luxury industry, retail management, sales strategy, and team leadership. The successful candidate must be able to travel 75% of the time and possess strong communication and decision-making skills. This role is represented by staffing agency partners who will provide information on benefits. Charlotte Tilbury Beauty values diversity and inclusion in its workforce.

Charlotte Tilbury – Sales & Artistry Executive-Toronto – Toronto, ON

Company: Charlotte Tilbury

Location: Toronto, ON

Job description: merchandising, new launch displays, and collateral placement as directed by the marketing team. Maintain excellent counter hygiene…
The content outlines the responsibilities of maintaining merchandising, new launch displays, and collateral placement as determined by the marketing team. It emphasizes the importance of maintaining excellent counter hygiene to ensure a visually appealing and clean environment for customers.
Customer Service Representative

Job Summary:
We are seeking a Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to our clients through phone, email, and in-person interactions.

Key Responsibilities:
1. Respond to customer inquiries and provide product and service information.
2. Assist customers with order placements, returns, and exchanges.
3. Resolve customer complaints and issues in a professional and timely manner.
4. Process payments and manage customer accounts.
5. Collaborate with other team members to ensure customer satisfaction.
6. Maintain accurate and up-to-date customer records in the database.
7. Uphold company policies and procedures at all times.

Qualifications:
1. High school diploma or equivalent.
2. Previous customer service experience preferred.
3. Excellent communication skills, both oral and written.
4. Strong problem-solving abilities.
5. Proficiency in Microsoft Office suite.
6. Ability to work in a fast-paced environment and prioritize tasks effectively.

This is a full-time position with competitive pay and benefits. If you are a customer-focused individual with a passion for helping others, we encourage you to apply.

Expected salary: $152000 – 159000 per year

Job date: Thu, 01 Aug 2024 05:58:46 GMT

Charlotte Tilbury – Sales & Artistry Executive-Toronto – Toronto, ON

Company: Charlotte Tilbury

Location: Toronto, ON

Job description: by the marketing team. Maintain excellent counter hygiene standards. Maintain technology on counter, including digital…
The marketing team emphasizes the importance of maintaining excellent counter hygiene standards and keeping technology up-to-date, including digital tools, to create a positive and efficient customer experience.
Title: Dietary Cook
Location: Hant’s Harbour, NL
Salary: Not specified

Job Description:
A well-established nursing care facility in Hant’s Harbour, NL is currently seeking a Dietary Cook to join our team. The successful candidate will be responsible for preparing and cooking meals for residents, ensuring that all food is of high quality and meets dietary requirements.

Key Responsibilities:
– Plan and prepare nutritious and appetizing meals for residents
– Adhere to dietary restrictions and allergies, and ensure that special dietary needs are met
– Maintain a clean and organized kitchen environment
– Follow all health and safety standards and regulations
– Collaborate with other team members to ensure smooth meal service

Qualifications:
– Previous experience as a Dietary Cook or in a similar role
– Knowledge of food safety regulations and procedures
– Strong communication and teamwork skills
– Ability to work in a fast-paced environment and prioritize tasks
– Certification in food handling and safety is an asset

If you are passionate about cooking and providing high-quality meals for residents in a healthcare setting, we would love to hear from you. Apply now to join our team as a Dietary Cook.

Expected salary: $152000 – 159000 per year

Job date: Wed, 31 Jul 2024 22:37:46 GMT