Company: Sally Beauty Supply
Location: Orlando, FL
Expected salary:
Job date: Wed, 23 Jul 2025 03:15:24 GMT
Job description:
Job Description: Omni-Channel Sales and Brand Standards Manager
Position Overview:
We are seeking a dynamic and results-oriented Omni-Channel Sales and Brand Standards Manager to lead our in-store selling model and drive seamless integration between digital and physical retail environments. This position is critical in ensuring all brand standards are met, including merchandising strategies, Plan-O-Grams (POGs), and marketing initiatives, while also identifying opportunities for continual improvement.
Key Responsibilities:
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In-Store Selling Model Implementation:
- Drive sales performance through effective execution of in-store merchandising and promotional strategies that align with brand standards.
- Collaborate with store teams to create a compelling customer experience, ensuring adherence to visual merchandising guidelines and Plan-O-Grams.
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Omni-Channel Strategy Execution:
- Implement and optimize processes supporting digital strategies, including Ship from Store (SFS), Same-Day Delivery (SDD), and Buy Online, Pick Up In-Store (BOPIS) initiatives.
- Work closely with e-commerce teams to ensure seamless integration of online and offline customer experiences.
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Brand Standards Compliance:
- Monitor and ensure adherence to all brand standards across merchandising, marketing, and customer service aspects in both digital and physical locations.
- Conduct regular audits and provide feedback to improve compliance and drive performance.
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Training and Development:
- Provide ongoing training and support to store teams on brand standards, product knowledge, and sales techniques.
- Foster a culture of continuous improvement, encouraging feedback and innovative ideas from team members.
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Collaboration & Communication:
- Liaise between marketing, product development, and store operations teams to align on strategic initiatives and promotions.
- Communicate effectively with stakeholders regarding performance metrics and project outcomes.
Qualifications:
- Bachelor’s degree in Business, Marketing, Retail Management, or a related field.
- Proven experience in retail management, with a strong understanding of both in-store and digital sales strategies.
- Strong analytical skills with the ability to leverage data for decision-making.
- Excellent communication and interpersonal skills, capable of fostering collaboration across diverse teams.
- Passion for the brand and a commitment to delivering exceptional customer experiences.
Join us in shaping the future of retail through innovative omni-channel strategies and ensure our brand continues to stand out in a competitive market!