PBS Systems – Ottawa Remote – Bilingual Accounting Software Trainer (Automotive Industry) – Ottawa, ON

Company: PBS Systems

Location: Ottawa, ON

Expected salary:

Job date: Thu, 26 Jun 2025 22:10:35 GMT

Job description: Company Name: PBS SystemsJob Location: Remote (Ottawa area)Job Type: Full-time, PermanentNo. of Openings: 1Internal Job Title: STT Bilingual Trainer – AccountingReports To: Team Lead, Software Training & TransitionsJob Requirement(s): Bilingual (FR-EN); Travel within North America approx. 1 week per month“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”The Opportunity:We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.And that’s where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.The Role:As an STT Bilingual Trainer – Accounting you will provide training to existing customers in the Accounting module of our Dealer Management Software, in both English and French. You will be responsible for assisting customers’ training both on the phone and virtually leading up to the new software completion. STT Bilingual Trainers also assist the customer onsite/in person, when required, with new software install training.This is a remote work opportunity based out of the Ottawa and surrounding area. 75% of your time would be spent working from home and 25% of your time would be spent traveling to customer sites throughout North America.Job Responsibilities:

  • Learn and develop an understanding of all areas of the PBS software
  • Learn and develop an understanding of the process for training customers on the PBS software
  • Learn and develop an understanding of data entry and other key tasks
  • Become an install resource without assistance
  • Demonstrate the ability to prioritize tasks without direction from Team Leads
  • Taking the initiative to learn new products to increase their knowledge
  • Provide excellent support to our customers in our software
  • Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers
  • Work directly with customers and train all sessions in assigned module or modules
  • Maintain a positive relationship with customers, identifying customer needs and ensure they are being met
  • Responds to both internal and external training requests in a timely manner
  • Write up tickets and investigate issues that arise and escalate issues to the corresponding teams
  • Create and maintain a positive work environment
  • Knowledge sharing within own module and others within STT
  • Maintain documentation and update as processes change within department
  • Willingness to commit to an ongoing system of education and cross-training
  • Ensure STT queue is monitored
  • Customer focus / excellent customer service skills
  • Perform other duties and responsibilities as assigned

Qualifications:

  • Fluent in French and English (speaking, reading, writing)
  • Experience in bookkeeping/accounting
  • 1-2 years’ previous experience in the automotive industry/dealership environment, PBS experience considered a strong asset
  • High School Diploma
  • Strong knowledge of Microsoft Office Suite
  • Excellent communication skills
  • Strong problem solving & trouble shooting skills
  • Strong documentation abilities
  • Effective time management & organizational skills
  • Strong multi-tasking & prioritization
  • Willingness to go the “Extra Mile”
  • Travel within Canada and the USA (1 week per month) is required; in consequence, proof of valid passport and/or US visa (if applicable) are required

What we offer:

  • Internal promotion and growth opportunities
  • An education department dedicated to helping you with professional and personal development
  • The opportunity to travel
  • Free parking
  • Staff events
  • Competitive annual base salary
  • Bonus for product certification up to $4,800 per year
  • Great referral bonus
  • Staff discounts with GM, Dell, Goodlife and more.

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

PBS Systems – Ottawa Remote – Bilingual Automotive Fixed Ops Software Trainer – Ottawa, ON

Company: PBS Systems

Location: Ottawa, ON

Expected salary:

Job date: Thu, 26 Jun 2025 22:59:44 GMT

Job description: Company Name: PBS SystemsJob Location: Remote (Ottawa area)Job Type: Full-time, PermanentNo. of Openings: 1Internal Job Title: DTO Bilingual Trainer – Fixed OpsReports To: Team Lead, DTO Fixed OpsJob Requirement(s): Bilingual (FR-EN); Travel within North America approx. 2 weeks per month“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”The Opportunity:We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.And that’s where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.The Role:As a Bilingual Automotive Fixed Ops Software Trainer (DTO Bilingual Trainer – Fixed Ops) you will provide support and training to new and existing customers on our Dealer Management Software (DMS) in the Parts and/or Service modules of our software, in both English and French. Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training.This is a remote work opportunity based out of Ottawa and the surrounding area. 50% of your time would be spent working from home and 50% of your time would be spent traveling to customer sites throughout North America.Job Responsibilities:

  • Learn and develop an understanding of the PBS software
  • Learn and develop an understanding of the process for training customers on the PBS software
  • Learn and develop an understanding of data entry and other key tasks
  • The ability to complete the payroll module – if applicable
  • Become an install resource without assistance
  • Demonstrate the ability to prioritize tasks without direction from Team Leads
  • Taking the initiative to learn new products to increase their knowledge
  • Provide excellent support to our customers in our software
  • Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers
  • Work directly with customers and train all sessions in assigned silo and if possible other silos
  • Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded
  • Responds to both internal and external training requests in a timely manner
  • Write up tickets and investigate issues that arise and escalate issues to the corresponding teams
  • Create and maintain a positive work environment
  • Knowledge sharing within own silo and others within DTO
  • Maintain documentation and update as processes change within department
  • Willingness to commitment to an ongoing system of education and cross-training
  • Ensure DTO queue is monitored
  • Customer focus / excellent customer service skills
  • Willingness to go the “Extra Mile”
  • Perform other duties and responsibilities as assigned

Qualifications:

  • Fluent in French and English (speaking, reading, and writing) mandatory
  • Experience in the parts or service area of a dealership preferred
  • 1-2 years’ previous experience in the automotive industry, dealership environment or PBS is preferred
  • High School Diploma
  • Computer proficient with knowledge of Microsoft Office Suite
  • Strong problem solving & trouble shooting skills
  • Effective time management & organizational skills
  • Strong multi-tasking & prioritization
  • Strong documentation abilities
  • Excellent communication skills
  • Ability to travel within Canada and the USA up to 2 weeks per month is required; in consequence proof of valid passport and/or US visa (if applicable), and valid full class driver’s license is required

What we offer:

  • Internal promotion and growth opportunities
  • An education department dedicated to helping you with professional and personal development
  • The opportunity to travel
  • Free parking
  • Staff events
  • Competitive annual base salary
  • Bonus for product certification up to $4,800 per year
  • Great referral bonus
  • Staff discounts with GM, Dell, Goodlife and more.

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS

PBS Systems – Ottawa Remote – Bilingual Automotive Software Trainer (Fixed Ops) – Ottawa, ON

Company: PBS Systems

Location: Ottawa, ON

Expected salary:

Job date: Sat, 14 Jun 2025 22:35:00 GMT

Job description: Company Name: PBS SystemsJob Location: Remote (Ottawa area)Job Type: Full-time, PermanentNo. of Openings: 1Internal Job Title: STT Bilingual Trainer – Fixed OpsReports To: Team Lead, Software Training & TransitionsJob Requirement(s): Bilingual (FR-EN); Travel within North America approx. 1 week per month“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”The Opportunity:We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.And that’s where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.The Role:As an STT Bilingual Trainer – Fixed Ops you will provide training to existing customers in the Service and/or Parts modules of our Dealer Management Software in both English and French. You will be responsible for assisting customers’ training both on the phone and virtually leading up to the new software completion. STT Trainers also assist the customer onsite/in person, when required, with new software install training.This is a remote work opportunity based out of Ottawa and the surrounding area. 50% of your time would be spent working from home and 50% of your time would be spent traveling to customer sites throughout North America.Job Responsibilities:

  • Learn and develop an understanding of all areas of the PBS software
  • Learn and develop an understanding of the process for training customers on the PBS software
  • Learn and develop an understanding of data entry and other key tasks
  • Become an install resource without assistance
  • Demonstrate the ability to prioritize tasks without direction from Team Leads
  • Taking the initiative to learn new products to increase their knowledge
  • Provide excellent support to our customers in our software
  • Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers
  • Work directly with customers and train all sessions in assigned module or modules
  • Maintain a positive relationship with customers, identifying customer needs and ensure they are being met
  • Responds to both internal and external training requests in a timely manner
  • Write up tickets and investigate issues that arise and escalate issues to the corresponding teams
  • Create and maintain a positive work environment
  • Knowledge sharing within own module and others within STT
  • Maintain documentation and update as processes change within department
  • Willingness to commit to an ongoing system of education and cross-training
  • Ensure STT queue is monitored
  • Customer focus / excellent customer service skills
  • Perform other duties and responsibilities as assigned

Qualifications:

  • Fluent in French and English (speaking, reading, and writing)
  • 1-2 years’ previous experience in the automotive industry/dealership environment, PBS experience considered a strong asset
  • Experience in the parts and/or service area of a dealership
  • High School Diploma
  • Strong knowledge of Microsoft Office Suite
  • Excellent communication skills
  • Strong problem solving & trouble shooting skills
  • Strong documentation abilities
  • Effective time management & organizational skills
  • Strong multi-tasking & prioritization
  • Willingness to go the “Extra Mile”
  • Travel within Canada and the USA (1 week per month) is required; a valid passport and/or US visa (if applicable), and a valid driver’s license are required

What we offer:

  • Internal promotion and growth opportunities
  • An education department dedicated to helping you with professional and personal development
  • The opportunity to travel
  • Free parking
  • Staff events
  • Competitive annual base salary
  • Bonus for product certification up to $4,800 per year
  • Great referral bonus
  • Staff discounts with GM, Dell, Goodlife and more.

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

Better Car People – Automotive Performance Coach – Toronto, ON

Company: Better Car People

Location: Toronto, ON

Expected salary: $120000 – 140000 per year

Job date: Thu, 05 Jun 2025 03:20:34 GMT

Job description: Better Car People + Proactive Dealer Solutions is an industry leader in automotive consulting and performance improvement. BCP + PDS has partnered with automotive manufacturers and dealers to drive teams to higher levels of performance, profitability, and growth. Our combination of technology, resources, and expertise sets us apart in the marketplace, and we are looking to expand our team with dynamic Performance Coaches to help fuel our continued success.Better Car People + Proactive Dealer Solutions is actively seeking high-energy, results-driven Performance Coaches (PC) to join our team. This is a dynamic, high-impact role where you’ll work directly with dealership management and staff to drive positive growth and performance improvement. As a PC, you’ll have the opportunity to influence change and make lasting impacts by delivering training, coaching, and consulting services to dealerships nationwide.This Role Requires Extensive Travel. Candidates Must Be Able to Travel 16+ Days Per Month.Must live in the Toronto area. Candidates living more than 30 minutes drive from Toronto Pearson Airport will not be considered. Candidates must have a valid passport.Job Responsibilities:Client Engagement & Training:Deliver engaging and impactful training sessions on sales and service lead management, SaaS products, and process optimization.Work closely with dealership management and staff, including executive-level managers, department heads, sales staff, and Business Development Center (BDC) teams.Ensure effective implementation of training and processes that drive tangible results.Facilitate productive, solution-oriented discussions with clients to identify opportunities for improvement.Sales & Lead Management:Coach dealerships on lead management best practices and BCP+PDS software solutions to improve sales efficiency.Identify sales opportunities and present BCP+PDS products and services as valuable solutions to client challenges.Develop strong, long-lasting relationships with clients to drive retention and continued business growth.Consultative Problem-Solving:Use your industry expertise to identify areas for improvement, offer tailored solutions, and influence positive change within client organizations.Guide clients through the effective use of BCP+PDS platforms and tools to enhance their performance.Provide ongoing support and follow-up to ensure continuous improvement and goal achievement.Travel & Onsite Presence:Spend a minimum of 75% of your time on client sites, actively engaging with dealership personnel to observe, coach, and deliver training.Travel to various locations across the US and Canada, ensuring effective site visits and consistent client interaction.Required Qualifications:Must be legally eligible for employment in both the United States and Canada.5+ years of demonstrated experience in auto dealer retail in Business Development Center (BDC) operations, lead management, or sales management roles.Experience as a vendor serving automotive retail is a plus and preference will be given to candidates who have operated in a coaching or training capacity.Proven ability to interact with and influence clients at all levels, including executive management, department managers, and frontline staff.Comfortable presenting training material in an engaging manner, ensuring proper implementation for maximum impact.Strong SaaS product knowledge with the ability to coach others on software solutions.Excellent problem-solving, critical thinking, and consultative selling skills.Ability to multitask and manage multiple accounts in a fast-paced, remote work environment.Candidate will be expected to manage their calendar and accounts individually and will be expected to prove their training value to dealers with every in store visit.Exceptional verbal and written communication skills, with the ability to engage with clients via in-person meetings, email, and phone.Energetic and motivational personality, able to drive engagement and inspire performance improvement.Physical Requirements:Ability to work in a fast-paced environment and remain focused despite frequent interruptions.Must be able to spend the majority of your time (at least 75%) walking, engaging with clients, and performing site visits.Compensation & Benefits:Average Annual Compensation: $120,000 – $140,000, based on meeting the conditions set forth in Performance Coach Compensation Plan.Career Advancement: Opportunities for professional growth and career progression within the company.Why Join BCP+PDS? Better Car People + Proactive Dealer Solutions offers an exciting, challenging, and rewarding career with the opportunity to work with top industry professionals and make a significant impact on the success of our clients. If you’re ready to join a well-established, nationally recognized company and help shape the future of the automotive industry, apply today!

PBS Systems – Ottawa Remote – Bilingual Accounting Software Trainer (Automotive Industry) – Ottawa, ON

Company: PBS Systems

Location: Ottawa, ON

Expected salary:

Job date: Sun, 08 Jun 2025 22:49:35 GMT

Job description: Company Name: PBS SystemsJob Location: Remote (Ottawa area)Job Type: Full-time, PermanentNo. of Openings: 1Internal Job Title: STT Bilingual Trainer – AccountingReports To: Team Lead, Software Training & TransitionsJob Requirement(s): Bilingual (FR-EN); Travel within North America approx. 1 week per month“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”The Opportunity:We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.And that’s where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.The Role:As an STT Bilingual Trainer – Accounting you will provide training to existing customers in the Accounting module of our Dealer Management Software, in both English and French. You will be responsible for assisting customers’ training both on the phone and virtually leading up to the new software completion. STT Bilingual Trainers also assist the customer onsite/in person, when required, with new software install training.This is a remote work opportunity based out of the Ottawa and surrounding area. 75% of your time would be spent working from home and 25% of your time would be spent traveling to customer sites throughout North America.Job Responsibilities:

  • Learn and develop an understanding of all areas of the PBS software
  • Learn and develop an understanding of the process for training customers on the PBS software
  • Learn and develop an understanding of data entry and other key tasks
  • Become an install resource without assistance
  • Demonstrate the ability to prioritize tasks without direction from Team Leads
  • Taking the initiative to learn new products to increase their knowledge
  • Provide excellent support to our customers in our software
  • Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers
  • Work directly with customers and train all sessions in assigned module or modules
  • Maintain a positive relationship with customers, identifying customer needs and ensure they are being met
  • Responds to both internal and external training requests in a timely manner
  • Write up tickets and investigate issues that arise and escalate issues to the corresponding teams
  • Create and maintain a positive work environment
  • Knowledge sharing within own module and others within STT
  • Maintain documentation and update as processes change within department
  • Willingness to commit to an ongoing system of education and cross-training
  • Ensure STT queue is monitored
  • Customer focus / excellent customer service skills
  • Perform other duties and responsibilities as assigned

Qualifications:

  • Fluent in French and English (speaking, reading, writing)
  • Experience in bookkeeping/accounting
  • 1-2 years’ previous experience in the automotive industry/dealership environment, PBS experience considered a strong asset
  • High School Diploma
  • Strong knowledge of Microsoft Office Suite
  • Excellent communication skills
  • Strong problem solving & trouble shooting skills
  • Strong documentation abilities
  • Effective time management & organizational skills
  • Strong multi-tasking & prioritization
  • Willingness to go the “Extra Mile”
  • Travel within Canada and the USA (1 week per month) is required; in consequence, proof of valid passport and/or US visa (if applicable) are required

What we offer:

  • Internal promotion and growth opportunities
  • An education department dedicated to helping you with professional and personal development
  • The opportunity to travel
  • Free parking
  • Staff events
  • Competitive annual base salary
  • Bonus for product certification up to $4,800 per year
  • Great referral bonus
  • Staff discounts with GM, Dell, Goodlife and more.

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

PBS Systems – Ottawa Remote – Bilingual Automotive Fixed Ops Software Trainer – Ottawa, ON

Company: PBS Systems

Location: Ottawa, ON

Expected salary:

Job date: Sun, 08 Jun 2025 22:51:25 GMT

Job description: Company Name: PBS SystemsJob Location: Remote (Ottawa area)Job Type: Full-time, PermanentNo. of Openings: 1Internal Job Title: DTO Bilingual Trainer – Fixed OpsReports To: Team Lead, DTO Fixed OpsJob Requirement(s): Bilingual (FR-EN); Travel within North America approx. 2 weeks per month“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”The Opportunity:We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.And that’s where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.The Role:As a Bilingual Automotive Fixed Ops Software Trainer (DTO Bilingual Trainer – Fixed Ops) you will provide support and training to new and existing customers on our Dealer Management Software (DMS) in the Parts and/or Service modules of our software, in both English and French. Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training.This is a remote work opportunity based out of Ottawa and the surrounding area. 50% of your time would be spent working from home and 50% of your time would be spent traveling to customer sites throughout North America.Job Responsibilities:

  • Learn and develop an understanding of the PBS software
  • Learn and develop an understanding of the process for training customers on the PBS software
  • Learn and develop an understanding of data entry and other key tasks
  • The ability to complete the payroll module – if applicable
  • Become an install resource without assistance
  • Demonstrate the ability to prioritize tasks without direction from Team Leads
  • Taking the initiative to learn new products to increase their knowledge
  • Provide excellent support to our customers in our software
  • Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers
  • Work directly with customers and train all sessions in assigned silo and if possible other silos
  • Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded
  • Responds to both internal and external training requests in a timely manner
  • Write up tickets and investigate issues that arise and escalate issues to the corresponding teams
  • Create and maintain a positive work environment
  • Knowledge sharing within own silo and others within DTO
  • Maintain documentation and update as processes change within department
  • Willingness to commitment to an ongoing system of education and cross-training
  • Ensure DTO queue is monitored
  • Customer focus / excellent customer service skills
  • Willingness to go the “Extra Mile”
  • Perform other duties and responsibilities as assigned

Qualifications:

  • Fluent in French and English (speaking, reading, and writing) mandatory
  • Experience in the parts or service area of a dealership preferred
  • 1-2 years’ previous experience in the automotive industry, dealership environment or PBS is preferred
  • High School Diploma
  • Computer proficient with knowledge of Microsoft Office Suite
  • Strong problem solving & trouble shooting skills
  • Effective time management & organizational skills
  • Strong multi-tasking & prioritization
  • Strong documentation abilities
  • Excellent communication skills
  • Ability to travel within Canada and the USA up to 2 weeks per month is required; in consequence proof of valid passport and/or US visa (if applicable), and valid full class driver’s license is required

What we offer:

  • Internal promotion and growth opportunities
  • An education department dedicated to helping you with professional and personal development
  • The opportunity to travel
  • Free parking
  • Staff events
  • Competitive annual base salary
  • Bonus for product certification up to $4,800 per year
  • Great referral bonus
  • Staff discounts with GM, Dell, Goodlife and more.

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS

PBS Systems – Ottawa Remote – Bilingual Automotive Fixed Ops Software Trainer – Ottawa, ON

Company: PBS Systems

Location: Ottawa, ON

Expected salary: $4800 per month

Job date: Sun, 25 May 2025 22:43:54 GMT

Job description: Company Name: PBS SystemsJob Location: Remote (Ottawa area)Job Type: Full-time, PermanentNo. of Openings: 1Internal Job Title: DTO Bilingual Trainer – Fixed OpsReports To: Team Lead, DTO Fixed OpsJob Requirement(s): Bilingual (FR-EN); Travel within North America approx. 2 weeks per month“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”The Opportunity:We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.And that’s where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.The Role:As a Bilingual Automotive Fixed Ops Software Trainer (DTO Bilingual Trainer – Fixed Ops) you will provide support and training to new and existing customers on our Dealer Management Software (DMS) in the Parts and/or Service modules of our software, in both English and French. Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training.This is a remote work opportunity based out of Ottawa and the surrounding area. 50% of your time would be spent working from home and 50% of your time would be spent traveling to customer sites throughout North America.Job Responsibilities:

  • Learn and develop an understanding of the PBS software
  • Learn and develop an understanding of the process for training customers on the PBS software
  • Learn and develop an understanding of data entry and other key tasks
  • The ability to complete the payroll module – if applicable
  • Become an install resource without assistance
  • Demonstrate the ability to prioritize tasks without direction from Team Leads
  • Taking the initiative to learn new products to increase their knowledge
  • Provide excellent support to our customers in our software
  • Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers
  • Work directly with customers and train all sessions in assigned silo and if possible other silos
  • Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded
  • Responds to both internal and external training requests in a timely manner
  • Write up tickets and investigate issues that arise and escalate issues to the corresponding teams
  • Create and maintain a positive work environment
  • Knowledge sharing within own silo and others within DTO
  • Maintain documentation and update as processes change within department
  • Willingness to commitment to an ongoing system of education and cross-training
  • Ensure DTO queue is monitored
  • Customer focus / excellent customer service skills
  • Willingness to go the “Extra Mile”
  • Perform other duties and responsibilities as assigned

Qualifications:

  • Fluent in French and English (speaking, reading, and writing) mandatory
  • Experience in the parts or service area of a dealership preferred
  • 1-2 years’ previous experience in the automotive industry, dealership environment or PBS is preferred
  • High School Diploma
  • Computer proficient with knowledge of Microsoft Office Suite
  • Strong problem solving & trouble shooting skills
  • Effective time management & organizational skills
  • Strong multi-tasking & prioritization
  • Strong documentation abilities
  • Excellent communication skills
  • Ability to travel within Canada and the USA up to 2 weeks per month is required; in consequence proof of valid passport and/or US visa (if applicable), and valid full class driver’s license is required

What we offer:

  • Internal promotion and growth opportunities
  • An education department dedicated to helping you with professional and personal development
  • The opportunity to travel
  • Free parking
  • Staff events
  • Competitive annual base salary
  • Bonus for product certification up to $4,800 per year
  • Great referral bonus
  • Staff discounts with GM, Dell, Goodlife and more.

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS

PBS Systems – Bilingual Automotive Accounting Trainer – Ottawa – Ottawa, ON

Company: PBS Systems

Location: Ottawa, ON

Expected salary:

Job date: Fri, 23 May 2025 22:08:07 GMT

Job description: Company Name: PBS SystemsJob Location: Ottawa, OntarioJob Type: Full-time, Permanent, RemoteNo. of Openings: 01Internal Job Title: DTO Bilingual Trainer AccountingReports To: Team Lead, DTO AccountingJob Requirement(s): Up to 2 weeks of travel/month within Canada and the US“PBS is the fastest growing Dealership Software – All Inclusive Business Platform vendor in North America and we’ve only just begun!”The Opportunity:At PBS, we’re transforming how people buy and service vehicles—one dealership at a time. With almost 40 years in the industry, we’re the third-largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, and we’re growing fast.We treat our customers as partners and friends, offering a powerful, all-in-one software suite that supports every aspect of dealership operations—from sales and service to inventory and accounting.We’re always looking for talented people. While this posting outlines a specific role, we value flexibility and growth—your path at PBS can evolve with your skills and interests.The Role:As a Bilingual Automotive Software Accounting Trainer, you will deliver training and support to new and existing customers on our Dealer Management Software (DMS). You’ll lead virtual sessions via phone and online platforms as well as providing onsite training during new client software installations. Your role is key to ensuring a smooth and successful onboarding experience.This is a remote position based in the Ottawa/Gatineau area, with regular travel to customer sites across Canada, the U.S., and the Caribbean. The role primarily supports our clients in Quebec. Approximately 50% of your time will be spent working from home, while the other 50% will involve onsite visits to dealerships as part of the software installation and training team.What You’ll Do:

  • Develop proficiency and stay up to date with PBS Software Expertise
  • Master the process of training new customers on the accounting silo of PBS software
  • Proactively learn new products to expand our PBS knowledge
  • Work directly with customers to conduct training sessions in the assigned silo and when possible, in other silos as well
  • Independently perform installation tasks and serve as a reliable installation resource without the need for direct supervision
  • Confidently discuss and navigate our Dealer Management Software to provide better assistance to our customers.
  • Build and maintain strong customer relationships by proactively identifying client needs and ensuring expectations are consistently met or exceeded
  • Ensuring exceptional service and support by maintaining a customer focused approach
  • Accurately enter and update data into company databases and systems, ensuring completeness and correctness of information
  • Maintain documentation and update it as departmental processes evolve
  • Document tickets, investigate arising issues, and escalate them to the appropriate teams
  • Effectively prioritize and manage tasks independently, demonstrating sound judgment without requiring direction from Team Leads.
  • Promptly respond to both internal and external training requests
  • Share knowledge within your own silo and with others across the DTO (Dealership Training Optimization) team
  • Commitment to continued education and cross-training activities
  • Ensure consistent monitoring of the client calls queue
  • Create and maintain a positive work environment
  • Strong commitment to going the “Extra Mile” to ensure excellence
  • Perform other duties and responsibilities as assigned

What You Bring:

  • MANDATORY – Bilingual proficiency in both English and French (speaking, reading, writing)
  • MANDATORY – Strong understanding of accounting/bookkeeping principles
  • MANDATORY – 1-2 years’ experience in a dealership environment
  • MANDATORY – Able to travel within Canada and the U.S. up to 2 weeks per month; valid passport, U.S. visa (if applicable), and full driver’s license required
  • MANDATORY – Strong computer skills required, including proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); ability to quickly learn and adapt to new software tools is essential
  • PBS software experience is a strong asset
  • Experience facilitating in-person and virtual training sessions
  • Excellent communication skills, including presentation and public speaking in both languages.
  • Strong problem solving & trouble shooting skills
  • Effective time management & organizational skills
  • Strong multi-tasking & prioritization
  • Strong documentation abilities
  • High School Diploma

What we offer:

  • Remote Work Flexibility – Work from home with support for a healthy work-life balance
  • Travel Opportunities – Travel to locations across Canada, the U.S., and the Caribbean
  • Comprehensive Health Benefits – Medical and dental coverage
  • Paid Time Off – Vacation time, personal days, and paid holidays
  • Professional Development – Ongoing training, certifications, and career growth opportunities
  • Tech Setup Support – Company-provided laptop and tools to set up your home office
  • Inclusive Culture – A supportive, collaborative team environment where your voice matters
  • Employee Recognition – Regular appreciation programs and performance incentives
  • Competitive compensation package – Including a competitive annual base salary, bonus for product certification up to $4,800 per year, great referral bonus, etc.
  • Staff discounts – GM, Dell, Goodlife and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS

PBS Systems – Bilingual Automotive Accounting Trainer – Ottawa – Ottawa, ON

Company: PBS Systems

Location: Ottawa, ON

Expected salary:

Job date: Fri, 23 May 2025 22:52:20 GMT

Job description: Company Name: PBS SystemsJob Location: Ottawa, OntarioJob Type: Full-time, Permanent, RemoteNo. of Openings: 01Internal Job Title: DTO Bilingual Trainer AccountingReports To: Team Lead, DTO AccountingJob Requirement(s): Up to 2 weeks of travel/month within Canada and the US“PBS is the fastest growing Dealership Software – All Inclusive Business Platform vendor in North America and we’ve only just begun!”The Opportunity:At PBS, we’re transforming how people buy and service vehicles—one dealership at a time. With almost 40 years in the industry, we’re the third-largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, and we’re growing fast.We treat our customers as partners and friends, offering a powerful, all-in-one software suite that supports every aspect of dealership operations—from sales and service to inventory and accounting.We’re always looking for talented people. While this posting outlines a specific role, we value flexibility and growth—your path at PBS can evolve with your skills and interests.The Role:As a Bilingual Automotive Software Accounting Trainer, you will deliver training and support to new and existing customers on our Dealer Management Software (DMS). You’ll lead virtual sessions via phone and online platforms as well as providing onsite training during new client software installations. Your role is key to ensuring a smooth and successful onboarding experience.This is a remote position based in the Ottawa/Gatineau area, with regular travel to customer sites across Canada, the U.S., and the Caribbean. The role primarily supports our clients in Quebec. Approximately 50% of your time will be spent working from home, while the other 50% will involve onsite visits to dealerships as part of the software installation and training team.What You’ll Do:

  • Develop proficiency and stay up to date with PBS Software Expertise
  • Master the process of training new customers on the accounting silo of PBS software
  • Proactively learn new products to expand our PBS knowledge
  • Work directly with customers to conduct training sessions in the assigned silo and when possible, in other silos as well
  • Independently perform installation tasks and serve as a reliable installation resource without the need for direct supervision
  • Confidently discuss and navigate our Dealer Management Software to provide better assistance to our customers.
  • Build and maintain strong customer relationships by proactively identifying client needs and ensuring expectations are consistently met or exceeded
  • Ensuring exceptional service and support by maintaining a customer focused approach
  • Accurately enter and update data into company databases and systems, ensuring completeness and correctness of information
  • Maintain documentation and update it as departmental processes evolve
  • Document tickets, investigate arising issues, and escalate them to the appropriate teams
  • Effectively prioritize and manage tasks independently, demonstrating sound judgment without requiring direction from Team Leads.
  • Promptly respond to both internal and external training requests
  • Share knowledge within your own silo and with others across the DTO (Dealership Training Optimization) team
  • Commitment to continued education and cross-training activities
  • Ensure consistent monitoring of the client calls queue
  • Create and maintain a positive work environment
  • Strong commitment to going the “Extra Mile” to ensure excellence
  • Perform other duties and responsibilities as assigned

What You Bring:

  • MANDATORY – Bilingual proficiency in both English and French (speaking, reading, writing)
  • MANDATORY – Strong understanding of accounting/bookkeeping principles
  • MANDATORY – 1-2 years’ experience in a dealership environment
  • MANDATORY – Able to travel within Canada and the U.S. up to 2 weeks per month; valid passport, U.S. visa (if applicable), and full driver’s license required
  • MANDATORY – Strong computer skills required, including proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); ability to quickly learn and adapt to new software tools is essential
  • PBS software experience is a strong asset
  • Experience facilitating in-person and virtual training sessions
  • Excellent communication skills, including presentation and public speaking in both languages.
  • Strong problem solving & trouble shooting skills
  • Effective time management & organizational skills
  • Strong multi-tasking & prioritization
  • Strong documentation abilities
  • High School Diploma

What we offer:

  • Remote Work Flexibility – Work from home with support for a healthy work-life balance
  • Travel Opportunities – Travel to locations across Canada, the U.S., and the Caribbean
  • Comprehensive Health Benefits – Medical and dental coverage
  • Paid Time Off – Vacation time, personal days, and paid holidays
  • Professional Development – Ongoing training, certifications, and career growth opportunities
  • Tech Setup Support – Company-provided laptop and tools to set up your home office
  • Inclusive Culture – A supportive, collaborative team environment where your voice matters
  • Employee Recognition – Regular appreciation programs and performance incentives
  • Competitive compensation package – Including a competitive annual base salary, bonus for product certification up to $4,800 per year, great referral bonus, etc.
  • Staff discounts – GM, Dell, Goodlife and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS

PBS Systems – Ottawa Remote – Bilingual Automotive Fixed Ops Software Trainer – Ottawa, ON

Company: PBS Systems

Location: Ottawa, ON

Expected salary: $4800 per month

Job date: Fri, 09 May 2025 22:52:24 GMT

Job description: Company Name: PBS SystemsJob Location: Remote (Ottawa area)Job Type: Full-time, PermanentNo. of Openings: 1Internal Job Title: DTO Bilingual Trainer – Fixed OpsReports To: Team Lead, DTO Fixed OpsJob Requirement(s): Bilingual (FR-EN); Travel within North America approx. 2 weeks per month“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”The Opportunity:We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.And that’s where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.The Role:As a Bilingual Automotive Fixed Ops Software Trainer (DTO Bilingual Trainer – Fixed Ops) you will provide support and training to new and existing customers on our Dealer Management Software (DMS) in the Parts and/or Service modules of our software, in both English and French. Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training.This is a remote work opportunity based out of Ottawa and the surrounding area. 50% of your time would be spent working from home and 50% of your time would be spent traveling to customer sites throughout North America.Job Responsibilities:

  • Learn and develop an understanding of the PBS software
  • Learn and develop an understanding of the process for training customers on the PBS software
  • Learn and develop an understanding of data entry and other key tasks
  • The ability to complete the payroll module – if applicable
  • Become an install resource without assistance
  • Demonstrate the ability to prioritize tasks without direction from Team Leads
  • Taking the initiative to learn new products to increase their knowledge
  • Provide excellent support to our customers in our software
  • Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers
  • Work directly with customers and train all sessions in assigned silo and if possible other silos
  • Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded
  • Responds to both internal and external training requests in a timely manner
  • Write up tickets and investigate issues that arise and escalate issues to the corresponding teams
  • Create and maintain a positive work environment
  • Knowledge sharing within own silo and others within DTO
  • Maintain documentation and update as processes change within department
  • Willingness to commitment to an ongoing system of education and cross-training
  • Ensure DTO queue is monitored
  • Customer focus / excellent customer service skills
  • Willingness to go the “Extra Mile”
  • Perform other duties and responsibilities as assigned

Qualifications:

  • Fluent in French and English (speaking, reading, and writing) mandatory
  • Experience in the parts or service area of a dealership preferred
  • 1-2 years’ previous experience in the automotive industry, dealership environment or PBS is preferred
  • High School Diploma
  • Computer proficient with knowledge of Microsoft Office Suite
  • Strong problem solving & trouble shooting skills
  • Effective time management & organizational skills
  • Strong multi-tasking & prioritization
  • Strong documentation abilities
  • Excellent communication skills
  • Ability to travel within Canada and the USA up to 2 weeks per month is required; in consequence proof of valid passport and/or US visa (if applicable), and valid full class driver’s license is required

What we offer:

  • Internal promotion and growth opportunities
  • An education department dedicated to helping you with professional and personal development
  • The opportunity to travel
  • Free parking
  • Staff events
  • Competitive annual base salary
  • Bonus for product certification up to $4,800 per year
  • Great referral bonus
  • Staff discounts with GM, Dell, Goodlife and more.

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS