Guest Services Assistant – Oliver & Bonacini – Toronto, ON

Company: Oliver & Bonacini

Location: Toronto, ON

Expected salary:

Job date: Thu, 06 Mar 2025 01:20:50 GMT

Job description: Company DescriptionOliver & Bonacini is recognized as one of Canada’s leading hospitality companies, operating a variety of unique and innovative restaurants, event venues and catering in Ontario, Quebec, and Alberta. O&B credits its success to the development of a strong corporate culture, where excellence of food quality and service are valued above all else.The TeamThe marketing team at O&B is a dynamic group of creative professionals who specialize in all areas of marketing, including digital marketing, public relations, social media, graphic design, photography, guest relations and more. With a focus on collaboration and producing exceptional work, we work together to achieve company goals and objectives, while identifying new opportunities that will help set O&B apart in the food and hospitality industry.Job DescriptionAt O&B our guests are extremely important to us! Our Guest Advocate acts as a liaison between our guests and our restaurants and event venues, ensuring all guest inquiries receive a timely and thoughtful response. From assisting with a special reservation to resolving concerns, they act as an extension of the hospitality we provide in our restaurants and venues. The GA is also responsible for tracking and reporting on trends in the feedback received, and will assist with donations, sponsorship, and other marketing-related requests. As the guest-facing arm of the marketing department, they will also have the opportunity to work on a variety of marketing projects, and have the chance to learn about various marketing tactics from the ground up. This position is based out of our midtown head office, with visits to Toronto restaurants that are accessible by the TTC.Primary Duties and Responsibilities

  • Receive, analyze and take appropriate action in response to guest inquiries and requests via telephone, email, social media and other platforms
  • Manage the investigation, resolution and reporting of all guest feedback and concerns
  • Manage feedback database accurately while reporting and seeing guest suggestions and comments through to completion/resolution
  • Escalate all unresolved issues to the proper Restaurant Manager and/or Chef de Cuisine, keeping District level management informed as needed
  • Ensure all O&B policies and procedures relating to guest service and service recovery are followed
  • Be the main point of guest contact, liaising with operational colleagues ensuring that guests are kept fully informed of progress at all times
  • Recognize ongoing feedback trends and assist in developing and implementing solutions
  • Monitor and track feedback trends across all online review/guest experience platforms (OpenTable, Google, Tripadvisor, etc.)
  • Identify, track, and resolve exceptions to guest procedures and communicate anomalies in processes, products or timing that could impact guest service
  • Update current guest database with notes and comments regarding guest suggestions and outcomes
  • Receive and track all donation, sponsorship and public appearance requests
  • Ensure timely processing, tracking and response of donation, sponsorship and public appearance requests to all parties involved
  • Other administrative duties as assigned

QualificationsThe ideal candidate will possess:

  • Bachelor’s degree in business, marketing or communications preferred
  • Superior communication skills, both verbal and written, ensuring inquiries are addressed in a professional and courteous manner
  • Compassion and an ability to view a singular situation form multiple perspectives
  • Two to three years previous guest service and feedback handling experience in a similar environment
  • Two years of previous administrative experience
  • Proficiency with Microsoft Office Suite (including Excel) and Google Workspace
  • Strong organizational skills with the ability to efficiently multitask and adapt to shifting priorities in a dynamic environment
  • Meticulous attention to detail, ensuring reliable and consistent integrity of information
  • Decisive decision making skills and sound judgment
  • Effective problem solving skills
  • A self-starter attitude and the willingness and ability to learn specific software applications
  • Creativity, flexibility and a sense of humour!

Please note: as this is a communications role, cover letters are strongly encouraged!Additional InformationO&B values diversity and inclusion, and we encourage all people qualified for this role to apply.In addition to competitive compensation, we offer:

  • A comprehensive group benefits program
  • Training and development opportunities
  • Staff dining discount
  • RRSP matching program

**We thank all applicants for their interest; however, only suitable candidates will be contacted to continue the application process. **

Oliver & Bonacini is a leading hospitality company in Canada, known for its unique restaurants and event venues. The marketing team is a dynamic group of professionals working together to achieve company goals. The Guest Advocate role involves managing guest inquiries, feedback, and ensuring excellent customer service. The ideal candidate should have strong communication skills, empathy, and previous experience in guest service and feedback handling. Diversity and inclusion are valued at O&B, and they offer competitive compensation and benefits.

Guest Services Assistant – Oliver & Bonacini – Toronto, ON

Company: Oliver & Bonacini

Location: Toronto, ON

Expected salary:

Job date: Wed, 05 Mar 2025 23:09:07 GMT

Job description: Company DescriptionOliver & Bonacini is recognized as one of Canada’s leading hospitality companies, operating a variety of unique and innovative restaurants, event venues and catering in Ontario, Quebec, and Alberta. O&B credits its success to the development of a strong corporate culture, where excellence of food quality and service are valued above all else.The TeamThe marketing team at O&B is a dynamic group of creative professionals who specialize in all areas of marketing, including digital marketing, public relations, social media, graphic design, photography, guest relations and more. With a focus on collaboration and producing exceptional work, we work together to achieve company goals and objectives, while identifying new opportunities that will help set O&B apart in the food and hospitality industry.Job DescriptionAt O&B our guests are extremely important to us! Our Guest Advocate acts as a liaison between our guests and our restaurants and event venues, ensuring all guest inquiries receive a timely and thoughtful response. From assisting with a special reservation to resolving concerns, they act as an extension of the hospitality we provide in our restaurants and venues. The GA is also responsible for tracking and reporting on trends in the feedback received, and will assist with donations, sponsorship, and other marketing-related requests. As the guest-facing arm of the marketing department, they will also have the opportunity to work on a variety of marketing projects, and have the chance to learn about various marketing tactics from the ground up. This position is based out of our midtown head office, with visits to Toronto restaurants that are accessible by the TTC.Primary Duties and Responsibilities

  • Receive, analyze and take appropriate action in response to guest inquiries and requests via telephone, email, social media and other platforms
  • Manage the investigation, resolution and reporting of all guest feedback and concerns
  • Manage feedback database accurately while reporting and seeing guest suggestions and comments through to completion/resolution
  • Escalate all unresolved issues to the proper Restaurant Manager and/or Chef de Cuisine, keeping District level management informed as needed
  • Ensure all O&B policies and procedures relating to guest service and service recovery are followed
  • Be the main point of guest contact, liaising with operational colleagues ensuring that guests are kept fully informed of progress at all times
  • Recognize ongoing feedback trends and assist in developing and implementing solutions
  • Monitor and track feedback trends across all online review/guest experience platforms (OpenTable, Google, Tripadvisor, etc.)
  • Identify, track, and resolve exceptions to guest procedures and communicate anomalies in processes, products or timing that could impact guest service
  • Update current guest database with notes and comments regarding guest suggestions and outcomes
  • Receive and track all donation, sponsorship and public appearance requests
  • Ensure timely processing, tracking and response of donation, sponsorship and public appearance requests to all parties involved
  • Other administrative duties as assigned

QualificationsThe ideal candidate will possess:

  • Bachelor’s degree in business, marketing or communications preferred
  • Superior communication skills, both verbal and written, ensuring inquiries are addressed in a professional and courteous manner
  • Compassion and an ability to view a singular situation form multiple perspectives
  • Two to three years previous guest service and feedback handling experience in a similar environment
  • Two years of previous administrative experience
  • Proficiency with Microsoft Office Suite (including Excel) and Google Workspace
  • Strong organizational skills with the ability to efficiently multitask and adapt to shifting priorities in a dynamic environment
  • Meticulous attention to detail, ensuring reliable and consistent integrity of information
  • Decisive decision making skills and sound judgment
  • Effective problem solving skills
  • A self-starter attitude and the willingness and ability to learn specific software applications
  • Creativity, flexibility and a sense of humour!

Please note: as this is a communications role, cover letters are strongly encouraged!Additional InformationO&B values diversity and inclusion, and we encourage all people qualified for this role to apply.In addition to competitive compensation, we offer:

  • A comprehensive group benefits program
  • Training and development opportunities
  • Staff dining discount
  • RRSP matching program

**We thank all applicants for their interest; however, only suitable candidates will be contacted to continue the application process. **

Oliver & Bonacini is a top hospitality company in Canada with a focus on food quality and service. The marketing team at O&B is diverse and collaborative, specializing in various marketing areas. The Guest Advocate role involves managing guest inquiries and feedback, as well as assisting with marketing projects. Qualifications include a bachelor’s degree and previous guest service experience. O&B values diversity and offers benefits such as a group benefits program and training opportunities.

Guest Services Assistant – Oliver & Bonacini – Toronto, ON

Company: Oliver & Bonacini

Location: Toronto, ON

Expected salary:

Job date: Wed, 12 Feb 2025 23:07:46 GMT

Job description: Company DescriptionOliver & Bonacini is recognized as one of Canada’s leading hospitality companies, operating a variety of unique and innovative restaurants, event venues and catering in Ontario, Quebec, and Alberta. O&B credits its success to the development of a strong corporate culture, where excellence of food quality and service are valued above all else.The TeamThe marketing team at O&B is a dynamic group of creative professionals who specialize in all areas of marketing, including digital marketing, public relations, social media, graphic design, photography, guest relations and more. With a focus on collaboration and producing exceptional work, we work together to achieve company goals and objectives, while identifying new opportunities that will help set O&B apart in the food and hospitality industry.Job DescriptionAt O&B our guests are extremely important to us! Our Guest Advocate acts as a liaison between our guests and our restaurants and event venues, ensuring all guest inquiries receive a timely and thoughtful response. From assisting with a special reservation to resolving concerns, they act as an extension of the hospitality we provide in our restaurants and venues. The GA is also responsible for tracking and reporting on trends in the feedback received, and will assist with donations, sponsorship, and other marketing-related requests. As the guest-facing arm of the marketing department, they will also have the opportunity to work on a variety of marketing projects, and have the chance to learn about various marketing tactics from the ground up. This position is based out of our midtown head office, with visits to Toronto restaurants that are accessible by the TTC.Primary Duties and Responsibilities

  • Receive, analyze and take appropriate action in response to guest inquiries and requests via telephone, email, social media and other platforms
  • Manage the investigation, resolution and reporting of all guest feedback and concerns
  • Manage feedback database accurately while reporting and seeing guest suggestions and comments through to completion/resolution
  • Escalate all unresolved issues to the proper Restaurant Manager and/or Chef de Cuisine, keeping District level management informed as needed
  • Ensure all O&B policies and procedures relating to guest service and service recovery are followed
  • Be the main point of guest contact, liaising with operational colleagues ensuring that guests are kept fully informed of progress at all times
  • Recognize ongoing feedback trends and assist in developing and implementing solutions
  • Monitor and track feedback trends across all online review/guest experience platforms (OpenTable, Google, Tripadvisor, etc.)
  • Identify, track, and resolve exceptions to guest procedures and communicate anomalies in processes, products or timing that could impact guest service
  • Update current guest database with notes and comments regarding guest suggestions and outcomes
  • Receive and track all donation, sponsorship and public appearance requests
  • Ensure timely processing, tracking and response of donation, sponsorship and public appearance requests to all parties involved
  • Other administrative duties as assigned

QualificationsThe ideal candidate will possess:

  • Bachelor’s degree in business, marketing or communications preferred
  • Superior communication skills, both verbal and written, ensuring inquiries are addressed in a professional and courteous manner
  • Compassion and an ability to view a singular situation form multiple perspectives
  • Two to three years previous guest service and feedback handling experience in a similar environment
  • Two years of previous administrative experience
  • Proficiency with Microsoft Office Suite (including Excel) and Google Workspace
  • Strong organizational skills with the ability to efficiently multitask and adapt to shifting priorities in a dynamic environment
  • Meticulous attention to detail, ensuring reliable and consistent integrity of information
  • Decisive decision making skills and sound judgment
  • Effective problem solving skills
  • A self-starter attitude and the willingness and ability to learn specific software applications
  • Creativity, flexibility and a sense of humour!

Please note: as this is a communications role, cover letters are strongly encouraged!Additional InformationO&B values diversity and inclusion, and we encourage all people qualified for this role to apply.In addition to competitive compensation, we offer:

  • A comprehensive group benefits program
  • Training and development opportunities
  • Staff dining discount
  • RRSP matching program

**We thank all applicants for their interest; however, only suitable candidates will be contacted to continue the application process. **

Oliver & Bonacini is a leading hospitality company in Canada with a strong corporate culture focused on excellence in food quality and service. The marketing team is a dynamic group that handles all aspects of marketing to achieve company goals. The Guest Advocate role is responsible for managing guest inquiries and feedback, tracking trends, and assisting with marketing projects. The ideal candidate will have previous guest service experience, strong communication skills, and be proficient in Microsoft Office and Google Workspace. O&B values diversity and offers competitive compensation, benefits, training opportunities, staff dining discounts, and an RRSP matching program.

Guest Services Assistant – Oliver & Bonacini – Toronto, ON

Company: Oliver & Bonacini

Location: Toronto, ON

Expected salary:

Job date: Thu, 13 Feb 2025 00:27:03 GMT

Job description: Company DescriptionOliver & Bonacini is recognized as one of Canada’s leading hospitality companies, operating a variety of unique and innovative restaurants, event venues and catering in Ontario, Quebec, and Alberta. O&B credits its success to the development of a strong corporate culture, where excellence of food quality and service are valued above all else.The TeamThe marketing team at O&B is a dynamic group of creative professionals who specialize in all areas of marketing, including digital marketing, public relations, social media, graphic design, photography, guest relations and more. With a focus on collaboration and producing exceptional work, we work together to achieve company goals and objectives, while identifying new opportunities that will help set O&B apart in the food and hospitality industry.Job DescriptionAt O&B our guests are extremely important to us! Our Guest Advocate acts as a liaison between our guests and our restaurants and event venues, ensuring all guest inquiries receive a timely and thoughtful response. From assisting with a special reservation to resolving concerns, they act as an extension of the hospitality we provide in our restaurants and venues. The GA is also responsible for tracking and reporting on trends in the feedback received, and will assist with donations, sponsorship, and other marketing-related requests. As the guest-facing arm of the marketing department, they will also have the opportunity to work on a variety of marketing projects, and have the chance to learn about various marketing tactics from the ground up. This position is based out of our midtown head office, with visits to Toronto restaurants that are accessible by the TTC.Primary Duties and Responsibilities

  • Receive, analyze and take appropriate action in response to guest inquiries and requests via telephone, email, social media and other platforms
  • Manage the investigation, resolution and reporting of all guest feedback and concerns
  • Manage feedback database accurately while reporting and seeing guest suggestions and comments through to completion/resolution
  • Escalate all unresolved issues to the proper Restaurant Manager and/or Chef de Cuisine, keeping District level management informed as needed
  • Ensure all O&B policies and procedures relating to guest service and service recovery are followed
  • Be the main point of guest contact, liaising with operational colleagues ensuring that guests are kept fully informed of progress at all times
  • Recognize ongoing feedback trends and assist in developing and implementing solutions
  • Monitor and track feedback trends across all online review/guest experience platforms (OpenTable, Google, Tripadvisor, etc.)
  • Identify, track, and resolve exceptions to guest procedures and communicate anomalies in processes, products or timing that could impact guest service
  • Update current guest database with notes and comments regarding guest suggestions and outcomes
  • Receive and track all donation, sponsorship and public appearance requests
  • Ensure timely processing, tracking and response of donation, sponsorship and public appearance requests to all parties involved
  • Other administrative duties as assigned

QualificationsThe ideal candidate will possess:

  • Bachelor’s degree in business, marketing or communications preferred
  • Superior communication skills, both verbal and written, ensuring inquiries are addressed in a professional and courteous manner
  • Compassion and an ability to view a singular situation form multiple perspectives
  • Two to three years previous guest service and feedback handling experience in a similar environment
  • Two years of previous administrative experience
  • Proficiency with Microsoft Office Suite (including Excel) and Google Workspace
  • Strong organizational skills with the ability to efficiently multitask and adapt to shifting priorities in a dynamic environment
  • Meticulous attention to detail, ensuring reliable and consistent integrity of information
  • Decisive decision making skills and sound judgment
  • Effective problem solving skills
  • A self-starter attitude and the willingness and ability to learn specific software applications
  • Creativity, flexibility and a sense of humour!

Please note: as this is a communications role, cover letters are strongly encouraged!Additional InformationO&B values diversity and inclusion, and we encourage all people qualified for this role to apply.In addition to competitive compensation, we offer:

  • A comprehensive group benefits program
  • Training and development opportunities
  • Staff dining discount
  • RRSP matching program

**We thank all applicants for their interest; however, only suitable candidates will be contacted to continue the application process. **

Oliver & Bonacini is a leading hospitality company in Canada, known for its innovative restaurants, event venues, and catering services. The marketing team is a dynamic group of professionals focused on collaboration and producing exceptional work. The Guest Advocate role involves responding to guest inquiries and feedback, managing guest databases, and assisting with marketing projects. The ideal candidate will have a bachelor’s degree, excellent communication skills, previous experience in guest service, and strong organizational abilities. Benefits include a comprehensive benefits program, training opportunities, dining discounts, and an RRSP matching program. The company values diversity and inclusion in the workplace.

Social Media Marketer – Oliver & Bonacini – Toronto, ON

Company: Oliver & Bonacini

Location: Toronto, ON

Expected salary:

Job date: Wed, 12 Feb 2025 04:16:12 GMT

Job description: Company DescriptionOliver & Bonacini is recognized as one of Canada’s leading hospitality companies, operating a variety of unique and innovative restaurants, event venues and catering in Ontario, Quebec, and Alberta. O&B credits its success to the development of a strong corporate culture, where excellence of food quality and service are valued above all else.The marketing team at O&B is a dynamic group of creative professionals who specialize in all areas of marketing, including digital marketing, public relations, social media, graphic design, photography, guest relations and more. With a focus on collaboration and producing exceptional work, we work together to achieve company goals and objectives, while identifying new opportunities that will help set O&B apart in the food and hospitality industry.This position currently offers a hybrid work model, combining time in our midtown Toronto office with remote work and regular visits to our Toronto-based restaurants.Job DescriptionReporting to the Social Media Manager, the Social Media Marketer will play a key role in supporting O&B’s digital marketing efforts across a variety of social media platforms (Instagram, Facebook, TikTok, YouTube, LinkedIn, etc.). The successful candidate will bring a passion for social media, attention to detail, a creative mindset, and a love for the hospitality industry, thriving in a fast-paced, team-oriented environment.

  • Collaborate with the digital team to support the development of objective-driven social media strategies and content planning for O&B’s restaurant brands, enhancing engagement and online presence across all platforms.
  • Create visually appealing content (photos, videos) and written posts tailored to different platforms.
  • Develop and execute social media content calendars, ensuring consistency and creativity across a diverse portfolio of restaurant accounts.
  • Visit restaurants across the GTA to capture relevant, trend-driven content, ensuring a balance of storytelling and branding.
  • Assist the in-house photographer by developing shot lists and capturing additional content (reels, stories, etc.) during photoshoots.
  • Ensure all content aligns with O&B’s brand and marketing objectives, under the guidance of the Social Media Manager.
  • Collaborate with cross-functional teams (Creative, Projects, Content) to produce social media assets.
  • Assist in managing paid social media campaigns on platforms like Meta (Facebook, Instagram), supporting asset creation, ad optimization and performance tracking.
  • Work closely with the PR team to manage O&B’s influencer marketing program, providing regular content monitoring, tracking insights, and detailed reports.
  • Manage O&B’s online communities, responding to guest inquiries and feedback, and liaising with cross-functional teams to ensure prompt and effective communication.
  • Stay current with social media trends, platform updates, and best practices, incorporating them into O&B’s social strategy.
  • Train and support restaurant Social Media Ambassadors, providing ongoing strategic guidance and regular check-ins.

Qualifications

  • 1-3 years of experience in social media marketing, with a demonstrated passion for creative storytelling.
  • Post-secondary education in Marketing, Communications, English, or a relevant field.
  • A strong creative eye with the ability to produce content (photography and video) tailored to specific platforms.
  • Excellent writing skills, capable of delivering clear, concise, and engaging copy that reflects the voices of various restaurant brands.
  • Exceptional attention to detail and grammar skills.
  • In-depth understanding of social media platforms, including Instagram, Facebook, TikTok, YouTube, and LinkedIn.
  • Strong organizational skills, with the ability to manage multiple projects and deadlines.
  • Experience adhering to brand guidelines and using design tools like Canva (preferred).
  • Familiarity with running paid ads through Meta Business Suite (preferred).
  • Experience using content scheduling tools (e.g., Sprout Social, Later) is a plus.
  • A team player who enjoys working collaboratively in a hands-on environment.
  • Passion for food and hospitality is a must!

Additional InformationO&B is committed to diversity and inclusion, and we welcome all qualified candidates to apply.In addition to competitive compensation, we offer:

  • A comprehensive group benefits program
  • Training and development opportunities
  • Staff dining discounts
  • RRSP matching program

**We appreciate all applicants’ interest, but only those selected for further consideration will be contacted.**Please include 3-5 work samples, or a portfolio showcasing your social media content creation skills with your application (formal portfolio not required). Cover letters are encouraged.

Oliver & Bonacini is a leading hospitality company in Canada with a strong corporate culture focused on food quality and service. They are looking for a Social Media Marketer to support digital marketing efforts across various platforms. The ideal candidate should have 1-3 years of social media marketing experience, be creative, detail-oriented, and have a passion for the hospitality industry. Responsibilities include content creation, social media strategy, community management, and influencer marketing. Qualifications include a relevant degree, strong writing and photography skills, knowledge of social media platforms, and experience with content scheduling tools. O&B offers competitive compensation, benefits, training, and development opportunities. They value diversity and inclusion in their workplace. Applicants should submit work samples or a portfolio with their application.

Oliver & Bonacini – Social Media Marketer – Toronto, ON

Company: Oliver & Bonacini

Location: Toronto, ON

Expected salary:

Job date: Tue, 11 Feb 2025 23:38:18 GMT

Job description: Company DescriptionOliver & Bonacini is recognized as one of Canada’s leading hospitality companies, operating a variety of unique and innovative restaurants, event venues and catering in Ontario, Quebec, and Alberta. O&B credits its success to the development of a strong corporate culture, where excellence of food quality and service are valued above all else.The marketing team at O&B is a dynamic group of creative professionals who specialize in all areas of marketing, including digital marketing, public relations, social media, graphic design, photography, guest relations and more. With a focus on collaboration and producing exceptional work, we work together to achieve company goals and objectives, while identifying new opportunities that will help set O&B apart in the food and hospitality industry.This position currently offers a hybrid work model, combining time in our midtown Toronto office with remote work and regular visits to our Toronto-based restaurants.Job DescriptionReporting to the Social Media Manager, the Social Media Marketer will play a key role in supporting O&B’s digital marketing efforts across a variety of social media platforms (Instagram, Facebook, TikTok, YouTube, LinkedIn, etc.). The successful candidate will bring a passion for social media, attention to detail, a creative mindset, and a love for the hospitality industry, thriving in a fast-paced, team-oriented environment.

  • Collaborate with the digital team to support the development of objective-driven social media strategies and content planning for O&B’s restaurant brands, enhancing engagement and online presence across all platforms.
  • Create visually appealing content (photos, videos) and written posts tailored to different platforms.
  • Develop and execute social media content calendars, ensuring consistency and creativity across a diverse portfolio of restaurant accounts.
  • Visit restaurants across the GTA to capture relevant, trend-driven content, ensuring a balance of storytelling and branding.
  • Assist the in-house photographer by developing shot lists and capturing additional content (reels, stories, etc.) during photoshoots.
  • Ensure all content aligns with O&B’s brand and marketing objectives, under the guidance of the Social Media Manager.
  • Collaborate with cross-functional teams (Creative, Projects, Content) to produce social media assets.
  • Assist in managing paid social media campaigns on platforms like Meta (Facebook, Instagram), supporting asset creation, ad optimization and performance tracking.
  • Work closely with the PR team to manage O&B’s influencer marketing program, providing regular content monitoring, tracking insights, and detailed reports.
  • Manage O&B’s online communities, responding to guest inquiries and feedback, and liaising with cross-functional teams to ensure prompt and effective communication.
  • Stay current with social media trends, platform updates, and best practices, incorporating them into O&B’s social strategy.
  • Train and support restaurant Social Media Ambassadors, providing ongoing strategic guidance and regular check-ins.

Qualifications

  • 1–3 years of experience in social media marketing, with a demonstrated passion for creative storytelling.
  • Post-secondary education in Marketing, Communications, English, or a relevant field.
  • A strong creative eye with the ability to produce content (photography and video) tailored to specific platforms.
  • Excellent writing skills, capable of delivering clear, concise, and engaging copy that reflects the voices of various restaurant brands.
  • Exceptional attention to detail and grammar skills.
  • In-depth understanding of social media platforms, including Instagram, Facebook, TikTok, YouTube, and LinkedIn.
  • Strong organizational skills, with the ability to manage multiple projects and deadlines.
  • Experience adhering to brand guidelines and using design tools like Canva (preferred).
  • Familiarity with running paid ads through Meta Business Suite (preferred).
  • Experience using content scheduling tools (e.g., Sprout Social, Later) is a plus.
  • A team player who enjoys working collaboratively in a hands-on environment.
  • Passion for food and hospitality is a must!

Additional InformationO&B is committed to diversity and inclusion, and we welcome all qualified candidates to apply.In addition to competitive compensation, we offer:

  • A comprehensive group benefits program
  • Training and development opportunities
  • Staff dining discounts
  • RRSP matching program

**We appreciate all applicants’ interest, but only those selected for further consideration will be contacted.**Please include 3–5 work samples, or a portfolio showcasing your social media content creation skills with your application (formal portfolio not required). Cover letters are encouraged.

Marketing Project Supervisor – Oliver & Bonacini – Toronto, ON

Company: Oliver & Bonacini

Location: Toronto, ON

Expected salary:

Job date: Fri, 07 Feb 2025 06:56:18 GMT

Job description: Company DescriptionOliver & Bonacini is recognized as one of Canada’s leading hospitality companies, operating a variety of unique and innovative restaurants, event venues, and catering in Ontario, Quebec, and Alberta. O&B credits its success to the development of a strong corporate culture, where excellence in food quality and service are valued above all else.The TeamThe marketing team at O&B is a dynamic group of creative professionals who specialize in all areas of marketing, including digital marketing, public relations, social media, graphic design, photography, guest relations, and more. With a focus on collaboration and producing exceptional work, we work together to achieve company goals and objectives, while identifying new opportunities that will help set O&B apart in the food and hospitality industry.Job DescriptionThe Marketing Project Supervisor role at O&B is an exciting and challenging position with significant growth potential. Reporting to the Director of Marketing and supported by two Marketing Assistants, this position coordinates and supervises marketing-related initiatives across O&B’s portfolio – 27 unique restaurants, multiple event venues, catering operations, and corporate promotions. This is a role with numerous competing priorities, requiring exceptional organizational skills, creativity, and the ability to thrive in a fast-paced environment.This position is based out of our midtown head office, near Yonge & Eglinton, with regular visits to Toronto restaurants accessible by the TTC.Primary Duties and Responsibilities

  • Coordinate and communicate detailed marketing project deliverables, timelines, and budgets.
  • Supervise the creation of marketing materials, ensuring alignment with project and company goals (e.g., printed materials, web graphics, news postings, e-blasts, social media posts, contesting, prizing, PR, menus, etc.).
  • Coordinate advertising campaigns and deliverables.
  • Prioritize and assign projects based on company and team objectives, maintaining flexibility to accommodate urgent requests.
  • Manage the marketing calendar, ensuring the timely execution of annual promotions, PR events, and key dates such as Winterlicious, Summerlicious, and the holiday gift card campaign.
  • Develop work-back schedules for new initiatives, including restaurant and event space openings.
  • Coordinate the day-to-day work of two Marketing Assistants.
  • Review marketing operations and processes regularly to enhance efficiency and results.
  • Deliver detailed reporting on project outcomes, identifying areas for improvement.
  • Build strong relationships with restaurant and venue management teams, ensuring constant communication and transparency about project status.

QualificationsThe ideal candidate will thrive in a high-pressure environment and possess:

  • A Bachelor’s degree (business or marketing preferred).
  • At least two years of experience in a marketing supervisor role.
  • A proven ability to remain solution-focused under tight deadlines.
  • A passion for process improvement with a track record of enhancing productivity.
  • Outstanding communication skills and a hospitality-first approach to all interactions.
  • Exceptional time-management and organizational skills, with fanatical attention to detail.
  • Creativity, curiosity, and a drive to explore innovative solutions.
  • A strong sense of personal accountability and ownership over projects.
  • Demonstrated experience in project management and meeting deadlines.
  • Proficiency in Microsoft Office, Google Workplace, and project management platforms (e.g., Basecamp, Asana).
  • The ability to maintain perspective in a fast-paced, high-pressure environment.
  • Diplomacy, tact, and the ability to collaborate effectively within a team.
  • Flexibility and a sense of humor!

Please be sure to include a cover letter with your application.Additional Information** We thank all applicants for their interest in Oliver & Bonacini Hospitality; however, only suitable candidates will be contacted to continue the application process. **Oliver & Bonacini’s Diversity CommitmentAt Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.

Oliver & Bonacini is a leading hospitality company in Canada, operating various restaurants, event venues, and catering services. The marketing team at O&B is a creative group that focuses on producing exceptional work and setting the company apart in the industry. The Marketing Project Supervisor role is challenging and requires strong organizational skills, creativity, and the ability to thrive in a fast-paced environment. The ideal candidate should have a Bachelor’s degree in business or marketing, at least two years of experience in a marketing supervisor role, exceptional communication and time-management skills, and proficiency in project management platforms. Oliver & Bonacini is committed to diversity and creating working environments where employees can be at their best.

Marketing Project Supervisor – Oliver & Bonacini – Toronto, ON

Company: Oliver & Bonacini

Location: Toronto, ON

Expected salary:

Job date: Thu, 06 Feb 2025 23:15:01 GMT

Job description: Company DescriptionOliver & Bonacini is recognized as one of Canada’s leading hospitality companies, operating a variety of unique and innovative restaurants, event venues, and catering in Ontario, Quebec, and Alberta. O&B credits its success to the development of a strong corporate culture, where excellence in food quality and service are valued above all else.The TeamThe marketing team at O&B is a dynamic group of creative professionals who specialize in all areas of marketing, including digital marketing, public relations, social media, graphic design, photography, guest relations, and more. With a focus on collaboration and producing exceptional work, we work together to achieve company goals and objectives, while identifying new opportunities that will help set O&B apart in the food and hospitality industry.Job DescriptionThe Marketing Project Supervisor role at O&B is an exciting and challenging position with significant growth potential. Reporting to the Director of Marketing and supported by two Marketing Assistants, this position coordinates and supervises marketing-related initiatives across O&B’s portfolio — 27 unique restaurants, multiple event venues, catering operations, and corporate promotions. This is a role with numerous competing priorities, requiring exceptional organizational skills, creativity, and the ability to thrive in a fast-paced environment.This position is based out of our midtown head office, near Yonge & Eglinton, with regular visits to Toronto restaurants accessible by the TTC.Primary Duties and Responsibilities

  • Coordinate and communicate detailed marketing project deliverables, timelines, and budgets.
  • Supervise the creation of marketing materials, ensuring alignment with project and company goals (e.g., printed materials, web graphics, news postings, e-blasts, social media posts, contesting, prizing, PR, menus, etc.).
  • Coordinate advertising campaigns and deliverables.
  • Prioritize and assign projects based on company and team objectives, maintaining flexibility to accommodate urgent requests.
  • Manage the marketing calendar, ensuring the timely execution of annual promotions, PR events, and key dates such as Winterlicious, Summerlicious, and the holiday gift card campaign.
  • Develop work-back schedules for new initiatives, including restaurant and event space openings.
  • Coordinate the day-to-day work of two Marketing Assistants.
  • Review marketing operations and processes regularly to enhance efficiency and results.
  • Deliver detailed reporting on project outcomes, identifying areas for improvement.
  • Build strong relationships with restaurant and venue management teams, ensuring constant communication and transparency about project status.

QualificationsThe ideal candidate will thrive in a high-pressure environment and possess:

  • A Bachelor’s degree (business or marketing preferred).
  • At least two years of experience in a marketing supervisor role.
  • A proven ability to remain solution-focused under tight deadlines.
  • A passion for process improvement with a track record of enhancing productivity.
  • Outstanding communication skills and a hospitality-first approach to all interactions.
  • Exceptional time-management and organizational skills, with fanatical attention to detail.
  • Creativity, curiosity, and a drive to explore innovative solutions.
  • A strong sense of personal accountability and ownership over projects.
  • Demonstrated experience in project management and meeting deadlines.
  • Proficiency in Microsoft Office, Google Workplace, and project management platforms (e.g., Basecamp, Asana).
  • The ability to maintain perspective in a fast-paced, high-pressure environment.
  • Diplomacy, tact, and the ability to collaborate effectively within a team.
  • Flexibility and a sense of humor!

Please be sure to include a cover letter with your application.Additional Information** We thank all applicants for their interest in Oliver & Bonacini Hospitality; however, only suitable candidates will be contacted to continue the application process. **Oliver & Bonacini’s Diversity CommitmentAt Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.

Oliver & Bonacini is a leading hospitality company in Canada, known for its quality food and service. The marketing team is a group of creative professionals who work together to achieve company goals and set O&B apart in the industry. The Marketing Project Supervisor role is based in Toronto and oversees marketing initiatives across the company’s portfolio, requiring exceptional organizational skills and creativity. The ideal candidate will have a Bachelor’s degree in business or marketing, at least two years of experience in a marketing supervisor role, and proficiency in project management platforms. Oliver & Bonacini is committed to diversity and creating a fair and respectful work environment for all employees.

Marketing Assistant – Oliver & Bonacini – Toronto, ON

Company: Oliver & Bonacini

Location: Toronto, ON

Expected salary:

Job date: Thu, 02 Jan 2025 23:03:09 GMT

Job description: Company DescriptionAbout O&BOliver & Bonacini is recognized as one of Canada’s leading hospitality companies, operating a variety of unique and innovative restaurants, event venues and catering in Ontario, Quebec, Saskatchewan and Alberta. O&B credits its success to the development of a strong corporate culture, where excellence of food quality and service are valued above all else.The TeamThe marketing team at O&B is a dynamic group of creative professionals who specialize in all areas of marketing, including digital marketing, public relations, social media, graphic design, photography, guest relations and more. With a focus on collaboration and producing exceptional work, we work together to achieve company goals and objectives, while identifying new opportunities that will help set O&B apart in the food and hospitality industry.Job DescriptionAre you a budding marketer with a passion for hospitality? Or a foodie with an interest in all things marketing? We’re looking for someone to provide administrative and logistical support to O&B’s marketing department. If you are incredibly organized, comfortable working in a high-paced environment, and a great communicator, this could be the position for you!Our Marketing Assistant will help ensure all marketing deliverables are executed in the most timely and efficient manner possible. This position involves working with a cross-functional team, and will provide the opportunities to engage with a variety of marketing tactics from the ground up. While we are currently working remotely, this position would eventually be based out of our midtown head office, with regular visits to Toronto restaurants that are accessible by the TTC.Primary Duties and ResponsibilitiesMarketing Materials Coordination

  • Collaborate with restaurants to ensure their marketing materials are up to date and well stocked, coordinating inventory reorders as required, and removal of outdated materials where necessary (e.g menu covers, menu paper, postcards, business cards, promotional material, etc.)
  • Establish and meticulously maintain a shared file archive of all marketing creative materials
  • Maintain a catalog of all print and creative specifications

Vendor Management and Budgeting

  • Maintain updated list of all vendors and suppliers
  • Coordinate and facilitate all printing logistics, including determining order details/ specifications and collecting cost competitive quotes
  • Track expenses and ensure invoices are filed

Project Management

  • Coordinate various project deliverables and maintaining marketing and advertising calendars
  • Conduct online and onsite audits
  • Maintain and update external online listings with accurate information
  • Coordinate site visits, installations, deliveries and execution of promotional projects with relevant parties
  • Provide general administrative support and onsite support as required

Market Research and Reporting

  • Conduct consumer and competitor market research
  • Complete post-campaign reports and distribute data as appropriate

QualificationsThe ideal candidate will possess:

  • Outstanding communication skills, with a hospitality-first approach to all internal and external communications
  • Excellent time management and organizational skills with fanatical attention to detail
  • Experience multitasking and working with deadlines
  • Strong computer skills, with practical working knowledge of Microsoft Office and Google Workplace
  • The ability to work effectively in a dynamic environment
  • Familiarity with marketing tactics
  • Self-motivation, and an ability to work in a team environment
  • Ability to think critically and problem solve
  • Bachelor’s degree in business or marketing preferred
  • Creativity, flexibility and a sense of humour!

Please note: cover letters are encouraged!Additional InformationO&B values diversity and inclusion, and we encourage all people qualified for this role to apply.In addition to competitive compensation, we offer:

  • A comprehensive group benefits program
  • Training and development opportunities
  • Staff dining discount
  • RRSP matching program

**We thank all applicants for their interest; however, only suitable candidates will be contacted to continue the application process. **

Oliver & Bonacini (O&B) is a leading hospitality company in Canada, operating restaurants, event venues, and catering services in multiple provinces. The marketing team at O&B consists of creative professionals who work collaboratively to achieve company goals and identify new opportunities in the food and hospitality industry. They are currently seeking a Marketing Assistant to provide administrative and logistical support to the marketing department. Responsibilities include coordinating marketing materials, managing vendors, project management, market research, and reporting. The ideal candidate will have excellent communication, organizational, and time management skills, as well as experience working in a dynamic environment. O&B values diversity and inclusion, and offers competitive compensation, benefits, training, and development opportunities.

Marketing Assistant – Oliver & Bonacini – Toronto, ON

Company: Oliver & Bonacini

Location: Toronto, ON

Expected salary:

Job date: Thu, 02 Jan 2025 06:26:51 GMT

Job description: Company DescriptionAbout O&BOliver & Bonacini is recognized as one of Canada’s leading hospitality companies, operating a variety of unique and innovative restaurants, event venues and catering in Ontario, Quebec, Saskatchewan and Alberta. O&B credits its success to the development of a strong corporate culture, where excellence of food quality and service are valued above all else.The TeamThe marketing team at O&B is a dynamic group of creative professionals who specialize in all areas of marketing, including digital marketing, public relations, social media, graphic design, photography, guest relations and more. With a focus on collaboration and producing exceptional work, we work together to achieve company goals and objectives, while identifying new opportunities that will help set O&B apart in the food and hospitality industry.Job DescriptionAre you a budding marketer with a passion for hospitality? Or a foodie with an interest in all things marketing? We’re looking for someone to provide administrative and logistical support to O&B’s marketing department. If you are incredibly organized, comfortable working in a high-paced environment, and a great communicator, this could be the position for you!Our Marketing Assistant will help ensure all marketing deliverables are executed in the most timely and efficient manner possible. This position involves working with a cross-functional team, and will provide the opportunities to engage with a variety of marketing tactics from the ground up. While we are currently working remotely, this position would eventually be based out of our midtown head office, with regular visits to Toronto restaurants that are accessible by the TTC.Primary Duties and ResponsibilitiesMarketing Materials Coordination

  • Collaborate with restaurants to ensure their marketing materials are up to date and well stocked, coordinating inventory reorders as required, and removal of outdated materials where necessary (e.g menu covers, menu paper, postcards, business cards, promotional material, etc.)
  • Establish and meticulously maintain a shared file archive of all marketing creative materials
  • Maintain a catalog of all print and creative specifications

Vendor Management and Budgeting

  • Maintain updated list of all vendors and suppliers
  • Coordinate and facilitate all printing logistics, including determining order details/ specifications and collecting cost competitive quotes
  • Track expenses and ensure invoices are filed

Project Management

  • Coordinate various project deliverables and maintaining marketing and advertising calendars
  • Conduct online and onsite audits
  • Maintain and update external online listings with accurate information
  • Coordinate site visits, installations, deliveries and execution of promotional projects with relevant parties
  • Provide general administrative support and onsite support as required

Market Research and Reporting

  • Conduct consumer and competitor market research
  • Complete post-campaign reports and distribute data as appropriate

QualificationsThe ideal candidate will possess:

  • Outstanding communication skills, with a hospitality-first approach to all internal and external communications
  • Excellent time management and organizational skills with fanatical attention to detail
  • Experience multitasking and working with deadlines
  • Strong computer skills, with practical working knowledge of Microsoft Office and Google Workplace
  • The ability to work effectively in a dynamic environment
  • Familiarity with marketing tactics
  • Self-motivation, and an ability to work in a team environment
  • Ability to think critically and problem solve
  • Bachelor’s degree in business or marketing preferred
  • Creativity, flexibility and a sense of humour!

Please note: cover letters are encouraged!Additional InformationO&B values diversity and inclusion, and we encourage all people qualified for this role to apply.In addition to competitive compensation, we offer:

  • A comprehensive group benefits program
  • Training and development opportunities
  • Staff dining discount
  • RRSP matching program

**We thank all applicants for their interest; however, only suitable candidates will be contacted to continue the application process. **

Oliver & Bonacini is a leading hospitality company in Canada, known for their unique restaurants, event venues, and catering services. The marketing team at O&B is composed of creative professionals who work together to achieve company goals and identify new opportunities in the industry. They are currently looking for a Marketing Assistant to provide administrative support to the department. The role involves coordinating marketing materials, managing vendors and budgets, project management, market research, and reporting. The ideal candidate should have excellent communication and organizational skills, be able to work under deadlines, and have a bachelor’s degree in business or marketing. O&B values diversity and offers competitive compensation, benefits, training opportunities, staff dining discount, and more.