Work-At Home Telephone Sales Representative (Full-Time) – The Sydney Call Centre – Nova Scotia

Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 05:59:11 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content discusses various services and brands related to customer experience and account management. It emphasizes Collections and Customer Experience Provider (CXP) roles, along with Customer Service and Digital Experience Provider (DXP) offerings. The brands mentioned under MCI include:

  • MCI BPO: Business Process Outsourcing services.
  • MCI BPOaaS: BPO as a Service solutions.
  • MarketForce: Marketing and customer engagement.
  • GravisApps: Application development and digital tools.
  • Gravis Marketing: Marketing services.
  • MarchEast: Possibly region-focused services or solutions.
  • Mass Markets: Broad customer service and experience initiatives.
  • MCI Federal: Services tailored for federal agencies.

Overall, the focus is on enhancing customer interactions through various platforms and services provided by MCI brands.

I can’t access external websites directly, but I can help you create a job description. If you provide me with the main details or responsibilities of the position you’re interested in, I can draft a job description for you!

Medavie – Software Developer – Generative AI & Automation Centre of Excellence – Etobicoke, ON

Company: Medavie

Location: Etobicoke, ON

Expected salary:

Job date: Thu, 17 Jul 2025 04:20:31 GMT

Job description: Position Type: PermanentIf you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.The OpportunityAs a key member of the Generative AI and Automation Centre of Excellence, the Software Developer will work under general direction to design and deliver high-quality software solutions. You will collaborate closely with peers and business stakeholders to assess project requirements, define effective solutions, and document technical approaches.In this role, you will:Translate complex business needs and functional requirements into scalable, maintainable software.Lead and contribute to solution design, ensuring alignment with organizational goals and technical standards.Collaborate with cross-functional teams to deliver robust, high-performance applications.Follow established software engineering methodologies, processes, and best practices throughout the development lifecycle.What you need to succeedMinimum of 3+ years of product development experience, including working on a web development team, interpreting specifications, and developing/testing/documenting software application componentsOur ideal candidate will have a degree in Computer Science or a related fieldExperience of Java, Spring, Hibernate, SQLExperience of Micro-service architecture and design patternsExperience of REST APIExperience of code versioning tools, such as GitExperience with Docker, KubernetesExperience with Relational Databases, such as OracleExperience with Spring BootExperience with server-side Web Frameworks, such as JSF or ASP.netExperience with Javascript and SPA frameworks, such as Vue.js, React, etc.Experience with Scripting languages, such as Bash or Python.Lead, mentor, and guide less experienced developers in best practicesLanguages: Proficiency in English is required (written & spoken). French would be an asset.Security Clearance: Security Clearance Requirement: In conjunction with our contract with the Federal Government, you will be required to have Reliability Status Clearance (Enhanced Level B). This includes Fingerprinting, Criminal Record Check, Credit Check and you must have resided in Canada for at least 5 years and hold Permanent Resident or Citizenship Status.What we’re looking for:Strong written and verbal communication skills and ability to write for a technical audienceRobust analytical and problem-solving skillsAbility to manage multiple priorities and consistently produce results within timelinesAbility to develop and maintain positive working relationships team members and othersA highly motivated and dynamic professionalA problem-solving mindset and ability to translate business requirements into secure and scalable codeA friendly willingness to collaborate and play nice with othersSomeone with a love for project-based work and staying on top of your technical gameOpen-minded and willing to adapt to existing development standards and structureAbility to work independently in a rapidly evolving environmentProficiency in utilizing AI tools and technologies to drive innovative solutions and enhance operational efficiencyNice to Have:Experience with quality control and operational excellence practicesFamiliarity with feature-driven development and agile project management methodologiesUnderstanding of secure coding practicesHands-on experience with cloud platforms (e.g., AWS, Azure)Ability to mentor and support other developers as neededPractical, tactical use of AI tools in real-world development environments, including: AI integration in cloud platforms, use of AI-assisted development environments (e.g., Azure AI Studio, AWS Bedrock, etc.)Applying AI to enhance productivity, automation, and software deliveryWhat we offer:Permanent full-time position with opportunity to grow in a well-established organizationFlexible work arrangements and emphasis on work-life balanceRemote and hybrid work optionsComprehensive health, vision and dental plan that is 100% employer paid effective on your first day100% employer-matched Defined Contribution Pension PlanAnnual Incentive Bonus which recognizes your contribution to our successIn addition to paid vacation, we offer a gifted week of vacation in your first year and an optional Vacation Purchase ProgramAn organization where we encourage personal learning and growth with opportunities for career development and advancementProviding wellness benefits, health resources and fitness center discounts#CBM1#LI-VS1We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.If you experience any technical issues throughout the application process, please email: .

Work at Home Contact Center Agent – The Sydney Call Centre – Nova Scotia

Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 02:54:05 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content discusses various services and brands associated with MCI, focusing on Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), and Account Receivables. Key MCI brands include MCI BPO (Business Process Outsourcing), MCI BPOaaS (BPO as a Service), MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, and MCI Federal. These entities collectively aim to enhance customer engagement and streamline service delivery across different sectors.

I’m sorry, but I’m unable to access external websites directly to retrieve information. However, I can help you create a job description if you provide me with the key details you want to include, such as the job title, responsibilities, qualifications, and any other specifics you’re interested in. Let me know how you’d like to proceed!

Full-Time Remote Customer Service Representative (Nova Scotia) – The Sydney Call Centre – Nova Scotia

Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 04:18:08 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content highlights various brands under MCI that focus on different aspects of customer engagement and service. Key areas include:

  • Collections: Management of accounts receivables.
  • Customer Experience Provider (CXP): Enhancing overall customer interactions.
  • Customer Service: Direct support services to customers.
  • Digital Experience Provider (DXP): Delivering digital solutions for customer engagement.

The MCI brands mentioned include:

  • MCI BPO: Business process outsourcing services.
  • MCI BPOaaS: BPO as a service model.
  • MarketForce: Marketing solutions.
  • GravisApps: Mobile and web applications.
  • Gravis Marketing: Marketing services.
  • MarchEast: Regional service provider.
  • Mass Markets: Customer engagement and support.
  • MCI Federal: Solutions tailored for federal clients.

Together, these brands optimize customer experiences across multiple channels and service offerings.

I can’t access the content of external websites directly, including job descriptions. However, if you can provide details or key points from the job listing, I’d be happy to help you draft a job description or summarize it!

Customer Service Openings – Hiring Immediately – The Sydney Call Centre – Sydney, NS

Company: The Sydney Call Centre

Location: Sydney, NS

Expected salary:

Job date: Tue, 15 Jul 2025 23:37:29 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content refers to a variety of services and brands under the MCI umbrella, specifically focusing on Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), and Account Receivables. The brands mentioned include:

  • MCI BPO: Business Process Outsourcing services.
  • MCI BPOaaS: BPO as a Service, offering flexible outsourcing options.
  • MarketForce: Likely focused on marketing solutions.
  • GravisApps and Gravis Marketing: Involved in app development and marketing services.
  • MarchEast: Specific services or market strategies (details unclear).
  • Mass Markets: Involving broader market reach.
  • MCI Federal: Targeting federal government services.

Overall, the summary highlights MCI’s extensive range of customer service and experience solutions aimed at enhancing client engagement across various sectors.

I’m unable to access external websites directly. However, I can help you create a job description if you provide details like the title, responsibilities, qualifications, and any other important information. Let me know how you’d like to proceed!

The Career Foundation Event – Yorkdale Experience Centre – July 18, 2025 – CIBC – Toronto, ON

Company: CIBC

Location: Toronto, ON

Expected salary:

Job date: Sat, 19 Jul 2025 23:15:48 GMT

Job description: We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.To learn more about CIBC, please visitCIBC is excited to announce that we will be hosting a networking opportunity for candidates. This is an INVITE ONLY event.Client Service Representative (Hourly)What you’ll be doingAs a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.How you’ll succeedClient engagement – Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.Problem solving – Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.Leveraging technology – Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.Who you areYou put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.You love to learn. You’re passionate about growing your knowledge. You have a strong sense of curiosity.You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.Values matter to you. You bring your real self to work and you live our values – trust, teamwork, and accountability.Financial Service RepresentativeWhat you’ll be doingAs a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide informative and tailored service, and recommend the right products and solutions that will help their financial success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.How you’ll succeedClient engagement – Meet with clients to understand their personal and business priorities, advise them on solutions, and provide a forward-looking financial plan. Use your knowledge of cash management, credit, investment and wealth protection to help clients meet their goals.Relationship building – Engage in marketing and outreach activities to show clients you value them and their communities. Grow your network, deepen existing relationships, and work as one team to ensure clients are connected to the right people and opportunities.Leveraging technology – Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.Who you areYou put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.You know that details matter. You notice things that others don’t. Your critical thinking skills help to inform your decision making.You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.You love to learn. You’re passionate about growing your knowledge, and you know that there is no limit to what you can achieve.You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada).You can demonstrate 1 year experience in working with clients and achieving sales results. It’s an asset if you have prior banking experience in a similar capacity.Values matter to you. You bring your real self to work and you live our values – trust, teamwork, and accountability. .What CIBC OffersAt CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.*Subject to plan and program terms and conditionsWhat you need to knowCIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contactYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.Job Location ON-Toronto, 3401 Dufferin Street, Unit 606Employment Type RegularWeekly Hours 37.5Skills Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

CIBC is creating a relationship-oriented bank focused on the modern world and is seeking talented professionals who prioritize client well-being. The bank is hosting an invite-only networking event.

Positions Available:

  1. Client Service Representative: Works in a fast-paced banking center, assisting clients with day-to-day banking needs, answering questions, and connecting them with appropriate teams. Candidates should be flexible with hours and locations.

  2. Financial Services Representative: Engages with clients to understand their financial goals, offers personalized service, and recommends suitable products. Flexibility with hours and locations is also required.

Successful Candidates Will:

  • Put clients first and engage purposefully.
  • Solve problems by empathizing with clients.
  • Leverage technology to enhance service experiences.
  • Build relationships and networks in the community.

Desired Traits:

  • Goal-oriented and detail-oriented.
  • Passionate about personal and professional growth.
  • Committed to values of trust, teamwork, and accountability.

CIBC Offers:

  • Competitive salary, benefits, pension plan, and employee recognition programs.
  • A culture of inclusivity and support for diverse abilities.

Applicants must be legally eligible to work and may undergo various assessments during the application process.

Footbridge Independent Medical Examination (IME) Coordinator (not remote) – Footbridge Centre for Integrated Orthopaedic Care – Vancouver, BC

Company: Footbridge Centre for Integrated Orthopaedic Care

Location: Vancouver, BC

Expected salary:

Job date: Thu, 17 Jul 2025 22:30:37 GMT

Job description: position and responsibilities may shift over time. Responsibilities Work with Managing Director to develop marketing plan… or university degree in Marketing or Paralegal training, Knowledge of medical terminology, Past experience coordinating IMEs…

Royal Bank of Canada – Data Centre Specialist – Stratford, ON

Company: Royal Bank of Canada

Location: Stratford, ON

Expected salary:

Job date: Mon, 14 Jul 2025 01:00:26 GMT

Job description: Job SummaryJob DescriptionMaintain, manage and support computing centers to ensure the proper functioning of all centers and their various systems.What is the opportunity?The successful candidate will be responsible for the efficient installation, operation and maintenance of computer systems for an enterprise mission critical data center, including efficient and strategic completion of preventative maintenance, work requests and responses to day-to-day operational activities on a 24hr X 7 day/night rotation.Provide the support necessary to complete electronic hardware installations within Data Centre cabinets, including some cabling requirements, management module configuration and troubleshooting using a Remote Operations Model.The incumbent will assist in the execution of tasks in highly sensitive environments, as well as provide general supervision of vendors and the operation of building systems, including various computer and network hardware.The individual will be a primary contact for all client, security and operational engagements between the hours of their scheduled shift. This focal point will drive daily priorities and distribute work to additional team members when needed.What will you do?Assist with ongoing issues with day-to-day operations by responding to Incident engagements, audit requirements and process documentationEnsure all requests within the ticketing system are acted on accordingly and status updates are submitted for any new or existing hardware installationsPerform hardware upgrades, firmware updates, troubleshoot remote connectivity, resolve build errors or hardware issues and perform diagnosticsHandle deliveries of computer equipment and parts that arrive on site and administer the inventory as required.Communicate with other technology platform clients to determine client demands and assist with various vendor equipmentParticipate in checking and monitoring of control room operations, building systems and assist with preventative maintenance dutiesAssist with documentation and policy creation. Coordinate and attend training sessions as requiredMay be only IT staff member on duty during certain shifts; may be required to work extended periods of time without relief when responding to priority /emergency situations (including extreme weather and/or overtime type assignments)What do you need to succeed?Must haveHigh School Diploma or GED equivalentExperience with Computer Operating Systems, Software and HardwarePhysical requirement to include stooping, standing, climbing and frequent lifting of a minimum of 50 lbs, of equipment (computer systems, tools, ladders) and ability to safely use lifting devicesAble to work on a 24hr X 7-day/night rotationWhat is in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.Leaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesFlexible work/life balance optionsOpportunities to do challenging work#LI-POST
#TECHPJJob Skills Customer Service, Data Center Administration, Data Center Facility Management, Decision Making, Group Problem Solving, Hardware Infrastructure, Hardware Installations, System Integration Testing (SIT), Technical Troubleshooting, Time ManagementAdditional Job DetailsAddress: 1 CRANE AVE:STRATFORDCity: STRATFORDCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: TECHNOLOGY AND OPERATIONSJob Type: RegularPay Type: SalariedPosted Date: 2025-07-12Application Deadline: 2025-09-08Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Royal Bank of Canada – Data Centre Specialist – Guelph, ON

Company: Royal Bank of Canada

Location: Guelph, ON

Expected salary:

Job date: Mon, 14 Jul 2025 07:30:04 GMT

Job description: Job SummaryJob DescriptionMaintain, manage and support computing centers to ensure the proper functioning of all centers and their various systems.What is the opportunity?The successful candidate will be responsible for the efficient installation, operation and maintenance of computer systems for an enterprise mission critical data center, including efficient and strategic completion of preventative maintenance, work requests and responses to day-to-day operational activities on a 24hr X 7 day/night rotation.Provide the support necessary to complete electronic hardware installations within Data Centre cabinets, including some cabling requirements, management module configuration and troubleshooting using a Remote Operations Model.The incumbent will assist in the execution of tasks in highly sensitive environments, as well as provide general supervision of vendors and the operation of building systems, including various computer and network hardware.The individual will be a primary contact for all client, security and operational engagements between the hours of their scheduled shift. This focal point will drive daily priorities and distribute work to additional team members when needed.What will you do?Assist with ongoing issues with day-to-day operations by responding to Incident engagements, audit requirements and process documentationEnsure all requests within the ticketing system are acted on accordingly and status updates are submitted for any new or existing hardware installationsPerform hardware upgrades, firmware updates, troubleshoot remote connectivity, resolve build errors or hardware issues and perform diagnosticsHandle deliveries of computer equipment and parts that arrive on site and administer the inventory as required.Communicate with other technology platform clients to determine client demands and assist with various vendor equipmentParticipate in checking and monitoring of control room operations, building systems and assist with preventative maintenance dutiesAssist with documentation and policy creation. Coordinate and attend training sessions as requiredMay be only IT staff member on duty during certain shifts; may be required to work extended periods of time without relief when responding to priority /emergency situations (including extreme weather and/or overtime type assignments)What do you need to succeed?Must haveHigh School Diploma or GED equivalentExperience with Computer Operating Systems, Software and HardwarePhysical requirement to include stooping, standing, climbing and frequent lifting of a minimum of 50 lbs, of equipment (computer systems, tools, ladders) and ability to safely use lifting devicesAble to work on a 24hr X 7-day/night rotationWhat is in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.Leaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesFlexible work/life balance optionsOpportunities to do challenging work#LI-POST
#TECHPJJob Skills Adaptability, Computer Literacy, Customer Service, Data Center Administration, Data Center Facility Management, Data Center Management, Decision Making, Group Problem Solving, Hardware Infrastructure, Hardware Installations, IT Incident Management, Listening Effectively, System Integration Testing (SIT), Teamwork, Technical Troubleshooting, Time Management, TroubleshootingAdditional Job DetailsAddress: 75 SOUTHGATE DR:GUELPHCity: GUELPHCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: TECHNOLOGY AND OPERATIONSJob Type: RegularPay Type: SalariedPosted Date: 2025-07-12Application Deadline: 2025-09-08Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Inbound Customer Service Agent – The Sydney Call Centre – Sydney, NS

Company: The Sydney Call Centre

Location: Sydney, NS

Expected salary:

Job date: Wed, 16 Jul 2025 06:22:23 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content involves various MCI brands that focus on enhancing customer interactions and financial processes. Key areas include:

  • Collections: Efficient management of account receivables.
  • Customer Experience Provider (CXP): Enhancing customer service and overall satisfaction.
  • Digital Experience Provider (DXP): Delivering digital solutions for better user experiences.

Specific MCI brands mentioned include:

  • MCI BPO: Business process outsourcing services.
  • MCI BPOaaS: Business Process as a Service solutions.
  • MarketForce: Marketing and business insights.
  • GravisApps: Application development for operational efficiency.
  • Gravis Marketing: Marketing services.
  • MarchEast: Specific regional services or solutions.
  • Mass Markets: Broader market engagement strategies.
  • MCI Federal: Services tailored for government and federal clients.

Overall, these entities work to streamline customer service, improve digital interactions, and manage accounts effectively.

I’m unable to access external websites directly. However, you can provide me with the key details from the job description, and I’ll be happy to help you summarize or rewrite it!