Company: University of Toronto
Location: Toronto, ON
Job description: Marketing. Previous SIA experience and familiarity with the course materials and supporting educational concepts preferred…
Marketing experience and familiarity with the course materials and supporting educational concepts are preferred qualifications for the position.
Job Description:
We are currently seeking a highly motivated and experienced individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to clients and customers, handling inquiries and complaints in a professional manner, and ensuring customer satisfaction.
Key responsibilities include:
– Answering incoming calls and responding to customer inquiries
– Resolving customer complaints and issues in a timely and effective manner
– Processing orders, returns, and exchanges
– Maintaining a high level of product knowledge to assist customers with their inquiries
– Ensuring accurate and timely processing of all customer requests
– Building and maintaining strong relationships with customers and clients
The ideal candidate will have:
– Previous customer service experience in a fast-paced environment
– Excellent communication and interpersonal skills
– Strong problem-solving abilities
– Ability to multitask and prioritize tasks effectively
– Proficiency in Microsoft Office and CRM software
If you are a customer service professional looking for a challenging and rewarding opportunity, we would love to hear from you. Please apply now to be considered for this exciting role.
Expected salary:
Job date: Sun, 21 Jul 2024 03:15:27 GMT
