Event Content CoordinatorInforma Canada4.0Toronto, ON•Remote The main focus of this role is to produce content and programming for in-person live shows/conventions, while the digital & social media creation is handled by… 12 days ago·More…View all Informa Canada jobs – Toronto jobsSalary Search: Event Content Coordinator salaries in Toronto, ON

At FAN EXPO HQ, we’re a group of dedicated event professionals and dragon slayers, who come together to create a vastly growing portfolio of pop-culture events across North America (and slay dragons, of course).

As the largest producer of pop-culture events in North America, our significant event portfolio includes FAN EXPO Canada, Calgary Comic & Entertainment Expo, MEGACON Orlando, FAN EXPO Dallas, FAN EXPO Boston, FAN EXPO Denver, FAN EXPO San Francisco, FAN EXPO Philadelphia, FAN EXPO Chicago and more.

FAN EXPO HQ is a division of Informa, the world’s leading events company, and together we create opportunities for fans to explore and celebrate all things pop-culture, through operational excellence, fandom expertise, and out-of-this-world content.

Ready to embark on a new and exciting adventure? Read on.


Job Description

Are you a certifiable nerd with a love of all things pop culture? Do you know the difference between the MCU and the DCEU? What is your opinion on the sub vs dub debate? If you can answer these questions, then Fan Expo HQ Content Team is looking for you!

We seek a Content Coordinator to support our ever-growing portfolio of shows across the US and Canada. The Content Coordinator is part of a highly creative team responsible for the research, development and execution of exciting and engaging programming across a wide variety of pop culture genres.

The main focus of this role is to produce content and programming for in-person live shows/conventions, while the digital & social media creation is handled by our marketing colleagues.

Key Responsibilities:

  • Act as Lead Content Coordinator for designated show(s) within the portfolio. Construct, execute and provide on-site supervision of a full programming schedule as overseen by the Programming Director.
  • Act in a support role to the other Content Coordinators assigned as Lead on their respective show(s) where applicable.
  • Research, develop and foster new relationships with a wide variety of pop culture themed partners/facilitators that can contribute to the shows by way of programming and content.
  • Brainstorm and develop new and authentic attractions and themes for shows, including but not limited to panel presentations, Q&A’s, fan interactive/experiential experiences, after hours activities and sponsor related activations.
  • Supply Show Management with regular updates on programming and genre specific content for use in marketing communications and for show advertising purposes.
  • Consult and provide informed opinion on Celebrity & Voice Actor guest options for
  • Work with designated Genre Leads and Subject Matter Experts to schedule genre specific content and programming within a shows schedule.
  • Work with Show Managers to assign room allocations for scheduled programming, ensuring all operational requirements (audio/visual, staging, display materials etc.) are accounted for.
  • Main point of contact for all programming and content partners regarding scheduling and move-in instructions for designated show(s).
  • Manage the allocation of community groups and other applicable programming and content partners on the show floor and/or programming rooms at designated show(s).
  • Support the development and execution of corporate programming obligations brought by Sales team for designated show(s).
  • Research competitor events, monitor key trends and stay connected to the pop culture multiverse.

We seek candidates who are either US based and can work remotely, or based in either Toronto or Calgary and can operate from one of our offices located in these regions.


Qualifications:

  • Previous experience in the design, research, facilitation and management of attendee programming and related scheduling for events (preferably consumer), organizations or cultural institutions.
  • Must have a wide interest in pop culture genres including but not limited to Comic, Anime, Horror, Gaming, Cosplay, Sci-Fi & Fantasy.
  • Experience managing staff and/or volunteers.
  • Previous event management experience in an operational capacity is highly desirable.
  • Must be willing to travel multiple times a year to destinations within the US and Canada.
  • College or University degree in communications, media, arts or similar subjects is a plus.
  • Creative and detail oriented.
  • Ability to adapt quickly to changing circumstances.
  • Ability to juggle multiple tasks at once.
  • Manage deadlines effectively and efficiently.
  • Excellent communications skills.
  • Be an awesome collaborator and team player.

Please submit your resume, along with a cover letter. Applications without a cover letter will not be considered. We thank all applicants in advance but only those selected for interview will be contacted.

Event Content Coordinator


CLICK TO APPLY

Digital Experience CoordinatorInforma Canada4.0Toronto, ON Assist the on the day delivery of the digital event. Share in-event behavioral patterns with wider virtual events team (SPEX, marketing etc.). 13 days ago·More…View all Informa Canada jobs – Toronto jobsSalary Search: Digital Experience Coordinator salaries in Toronto, ON

Company Description

Informa Connect organizes major branded annual events and operates specialist digital communities that are key convening places for a particular market. We run around 800 events each year in over 60 countries, create digital platforms based on engaging news and information content, and operate professional development programs for individuals and businesses in Global Finance, Life Sciences, and Pharma and in a number of other specialist markets.


Job Description

We are looking for a highly self-motivated, efficient, logical and creative Digital Delivery Team Member (DDT-M) who will work on a digitally focused portfolio within the Informa Connect business.

The portfolio will focus on a growing number of small to large events and digital products that are exclusively online. The role itself will revolve around a comprehensive list of responsibilities that occur pre, during and post each event from a planning and operations perspective.


Administration (75%)

  • Data capture and analytics – Undertake all necessary event admin tasks, including incident response plans, sustainability worksheets, accreditation administration and providing data for post event meetings, uploading Video On Demand onto the virtual event platform, provide Sponsorship (or data delivery team) with post event data reports, circulate final attendee lists, provide accounts with no show/no pay, list of VIP no shows to VIP manager.
  • Prepare and upload FAQ’s onto Connect Me for each Virtual event.
  • Book staffing space in the office (as necessary) during the live virtual event days
  • Continually review processes and practice to eliminate obsolete workflows and tools with little customer value or ROI, validating with Connect’s central leads.

Project Management/Delivery (25%)

  • Assist the on the day delivery of the digital event
  • Manage Slido polls and notifications and send questions to moderator of live room
  • Provide Crisp/helpdesk support on the Connect Me platform
  • Add VIPs to closed door sessions if required (last minute VIP requests)
  • Log video asset numbers for each session and update the agenda.
  • Update platform as required – yesterday’s poll results etc.
  • Create and issue all event notifications.
  • Manage the speaker green room/s and any other sessions (workshops etc.) that need to be hosted/moderated.
  • General event trouble-shooter
  • Share in-event behavioral patterns with wider virtual events team (SPEX, marketing etc.)
  • During the event provide updates as needed on session attendance and engagement for sponsor assets/areas as requested (end of each day)
  • Action IRP plan and process (if required)

Qualifications

  • 1+ years professional experience in the B2B Digital Service and/ or Media Industry or equivalent
  • Candidate must have the ability to effectively manage multiple projects and work in a fast-paced environment.
  • Detail-oriented, excellent written and verbal skills, extremely organized
  • Ability to work with various teams and be able to work under pressure when last-minute tasks arise. Previous webinar experience is very helpful to this individual.
  • An entrepreneurial spirit who is ready to take on an exciting challenge and is willing to take the initiative in the execution of virtual events.

Additional Information


Why work at Informa

Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritize promotions internally. Our benefits include:

  • Learning and development plan to assist with your career development
  • Competitive Benefits
  • Work with a high quality of specialist products and service
  • Bright and friendly staff who are all “expert’s experts” and additional training and development for helping you achieve your career aspiration
  • Regular social events and networking opportunities

If you’re excited about working for us and have most of the skills or experience we’re looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer.

This role may also be available on a flexible working or part time basis – please ask the Talent Acquisition team for more information.

Digital Experience Coordinator


CLICK TO APPLY