Analyst, Menu & Price Management, TH, C&US – Restaurant Brands International – Toronto, ON

Company: Restaurant Brands International

Location: Toronto, ON

Expected salary:

Job date: Wed, 04 Jun 2025 02:46:25 GMT

Job description: Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.Restaurant Brands International Inc. is one of the world’s largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.RBI owns four of the world’s most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.As a Content Analyst for Restaurant Technology at Tim Hortons, you will meticulously capture and document content and menu changes to bring the menu to life across systems such as the Point of Sale, Mobile App, and Kiosk. Your primary goal will be to ensure our menu meets the needs of marketing, operations, category, pricing, and test markets. This role serves as the conduit between business and technology to execute the ever-evolving menu, promotions, and offers for Guests across Tim Hortons technology platforms.Responsibilities include:Collaborate with cross functional teams, including marketing, operations, supply chain, product, and category to ensure all requirements are received in the format required by technology vendors to program into their solutions.Coordinate and track completion of menu changes with POS, mobile and delivery service providersCoordinate and provide support to menu testing effortsProvide consultative services to cross functional stakeholders on menu format, content and requirements during product design and executionCoordinate changes and perform UAT for digital offers in mobile app and third-party delivery servicesPrepare and publish end-user communications related to menu and price changesReview and contribute to training materials related to new products or menu changesPrepare and communicate status update, reports and schedules related to changes, resources, release plans, test cycles, risks, and issues etc.Regular evaluation of previous menu updates to understand opportunities to enhance the process of delivering menu updates across various technology platformsQualifications:A minimum of 1-2+ years of experience in gathering, managing, and coordinating complex requirementsPrevious Quick Service Restaurant experience preferredSolid experience in writing user stories, test cases and acceptance criteriaExtreme attention to detail, ability to prioritize tasks and meet deadlines in a dynamic environmentTesting or quality assurance background preferredOptimal knowledge of software development lifecycle, Agile software developmentUnderstanding of data structures and data maintenanceExperience in process mapping, creating wireframes and mock-upsExperience in Project ManagementBenefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI’s policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.

Restaurant Brands International Inc. (RBI) is a leading global quick service restaurant company, owning notable brands such as Tim Hortons®, Burger King®, Popeyes®, and Firehouse Subs®. With nearly $45 billion in annual sales and over 32,000 locations worldwide, RBI aims to build beloved restaurant brands while focusing on sustainability through its Restaurant Brands for Good framework.

They are hiring a Content Analyst for Restaurant Technology at Tim Hortons. The role involves documenting menu changes, collaborating with cross-functional teams, coordinating updates with technology vendors, and ensuring that the menu aligns with marketing and operational needs. Key responsibilities include facilitating menu testing, preparing communications regarding menu changes, and evaluating previous updates for process improvements.

Candidates should have 1-2 years of experience in requirement management, ideally in the quick service restaurant sector, along with skills in writing user stories and a solid understanding of the software development lifecycle. The company provides progressive benefits focusing on wellness and equal employment opportunities.

Overall, RBI is dedicated to leveraging brand values and community support to grow its iconic restaurant brands while promoting a diverse and inclusive workplace.

Hydro One Networks – Meter Technician – Cus Srv – Ontario

Company: Hydro One Networks

Location: Ontario

Expected salary:

Job date: Tue, 20 May 2025 22:19:32 GMT

Job description: 50449 – To Be Determined – Regular Not Applicable/OptionalHydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.It’s an exciting time to join the team at Hydro One!Job Description

  • Carry out work involving meter reverifications, sample meters,overdue meters and provide annual testing on a wide range of metering equipment. Provide testing with meter analyzer (Northwoods Data Logger or BMI) and meter software e.g. PQ Inspector or PC Pro Plus. Maintain records for reverifications and meter testing program. Receive work assignments with general discussion from Meter and Relay Services or from Supervisor. Arrange with Zone, Operating Area or external personnel for joint action and assistance in order to resolve schedule problems of mutual interest, when required. Make necessary prescribe and schedule visual, instrument, mechanical and electrical checks of equipment, comparing with standard requirements. Be responsible for cleaning, checking and making replacements and carry out the necessary operations to achieve required equipment performance. Refer unusual problems to the Supervisor such as the need to upgrade metering to standard. Prepare and forward to the Supervisor or Meter and Relay Service all pertinent reports on the work performed, recording data or problems encountered, empirical solutions applied and evidence to support that further work is required.
  • Select and order standard metering equipment for new and service upgrades. Carry out the sizing of equipment according to customer load from acquired customer load estimates. Install a variety of standard metering equipment, including MIST and MOST metering and imbedded generator installations, with telecommunications connections for new customers. Respond to customer requests for upgrade to interval meters including: scoping out work and costs for the installation and relationship with the customer the process; initiate billing though CSS. Receive work assignment through office routine (FBC) or Supervisor, for installation of metering. Arrange with Zone, Operating Area or external person Supervisor for direction. Prepare and forward to Supervisor, all pertinent reports on work performed, recording data or problems encountered and evidence to support that further work is required.
  • Carry out initial inspections and testing of metering installations, within specified time frames of our business, to verify the readiness of newly installed, upgraded and in service equipment. This equipment must meet specified requirements regulatory compliance (Measurement Canada and D.S.C.) and confirm to other governing regulations. Use CM evaluator, metering analyzer equipment and meter software to check the accuracy of metering. Receive work assignment through office routine of assignment from Supervisor. Arrange with Zone, Operating Area or external personnel for joint action assistance, when required, or to resolve problems or requirements of mutual interest. Refer unusual problems to the Supervisor Prepare and forward to the Supervisor all pertinent reports on work carried out, recording data or problems encountered, and evidence to support that further work is required.
  • Investigate malfunction to identify, locate and correct faults in metering equipment. Use metering analyzers such as Northwood Data Logger or BMI and meter software e.g. PQ Inspector or PC Pro Plus or other to test and locate faults in metering equipment. Receive assignment from office routine, or Supervisor or ascertain the work needs through own observations and defect reports. Arrange with Zone, Operating Area or external personnel for joint action and assistance, when required or to resolve problems of mutual concern. Carry out various electrical, mechanical, visual and other checks on equipment and circuits. Analyze test results. Make necessary repairs, or modifications to correct faults, following safety and security procedures and regulations. Refer unusual problems to the Supervisor for direction. Prepare and forward to the Supervisor all pertinent reports on the work performed, recording data or problems encountered and evidence to support that further work is required. Keep Supervisor informed of recurring problems on equipment.
  • Contribute to various work activities by performing or participating with the Supervisor or other technical staff in carrying out special tasks such as test for Electo Magnetic Fields, identification and elimination of radio frequency interference, harmonic distortion complaints, resolution and customer power factor load studies. Advise results and bring unusual problems to the Supervisor’s attention. Prepare and forward reports to the Supervisor including recommendations where appropriate. Respond and communicate to customer inquiries.
  • Replace and service recording equipment, including RIMs, to survey and obtain statistical data on DS and customer loads as well as meter customer loads.
  • Complete arrange for collections, disconnections and reconnections and unscheduled meter readings.
  • Collect metering data in the field on Meter Information Form and forward to FBC for Meter and Relay Services retention.
  • Prepare electronic recording ammeters for metering of short term duration for defective metering replacement and load transfers. Download ERA’s an interpret results.
  • Check out and correct or arrange for repair of test equipment.
  • Maintain local inventory of metering equipment for appropriate stock level to meet current demand. Handle, package and store metering equipment according to Field Operating practices and procedures.
  • Perform other duties as required.

Selection Criteria

  • Requires a knowledge of electrical and electronic theory and related mathematics as they apply to telecommunications, control and metering equipment and circuitry.
  • Requires a knowledge of instruments and test equipment used in checking electrical and electronic circuits.This knowledge is considered to be normally acquired in and equivalent to a Grade XII education in a secondary school plus intermediate related courses.
  • Requires experience in the application of prescribed modules of the MEA training program.
  • Requires experience related to commissioning, trouble-shooting and preventative maintenance of a wide range of equipment related to metering and telecommunications.
  • Requires experience with various computerized software and hardware applications to transfer data files and perform testing on remote metering.
  • Requires experience with meter pulse circuits, interposing relays pulse recorders, (Rims Untis) and KYS terminology and operation.A period of up to four years is considered necessary to gain this experience.

Required Survey:At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2025.Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email . Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.“Employer of the year 2025”Deadline: June 3, 2025In the event you are experiencing difficulties applying to this job please consult our help page .We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.