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Company: Desjardins
Location: Toronto, ON
Job description: At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there’s something we can do to help make the recruitment process or the job you’re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Job Level NV-08
This position is within a subsidiary of the Desjardins Group called Collabria Financial Inc. www.collabriafinancial.ca/
Collabria is a Canadian credit card issuer offering white-label card programs to Canadian credit unions that serve their consumer and commercial members. As a client-centric provider, Collabria focuses on delivering convenient, secure, and valuable credit card programs. This helps the credit unions develop broader and deeper relationships with their members.
What sets Collabria apart is its foundation in partnerships, collaboration, and responsiveness.
At Collabria, we are passionate about providing Canadian credit unions with unique credit card services to help them stay competitive against the big banks. Our services give credit unions the ability to personalize product offerings with their brands and enhance the overall experience for their members. We are a rapidly growing company with a lot of exciting openings and opportunities for career advancement.
As a communications advisor, you help promote the organization’s projects, policies and programs by designing and developing communications and sharing them within Collabria Financial and with its partners and cardholders.
You will be accountable for the timely, accurate and effective development and execution of communication plans informing both internal Collabria Financial stakeholders along with external partner stakeholders of relevant project and marketing plan initiatives.
You develop tools, methods, and processes. Your projects and initiatives require extensive knowledge of your line of work.
You propose recommendations, solutions and action plans based on the organization’s objectives and priorities. You share ideas and help solve problems using your analytical skills and extensive knowledge of the line of business. You interact with stakeholders working in other fields. Interpersonal savvy is therefore essential.
You help establish and promote the organization’s brand reputation and as part of your role, you may be called upon to create and update social and digital media communications.
General Information on the Position
As the Communications Advisor you will:
Main responsibilities
Diagnose issues, challenges and needs related to communications projects to determine target outcomes
Help develop and implement objectives, solutions, policies, programs, and action plans
Analyze information and stakeholder requests, conduct studies, and write reports. Make recommendations
Create content with the purpose of communicating with our stakeholders in both utilizing a variety of mediums, ensuring the overall relevance and consistency of the interactions
Prioritize your work and manage parallel deliverables
Collaborate with various stakeholders and interact with cross-functional teams
Be able to write in simple, compelling language.
Other working conditions
Workplace: Position located in Toronto, Calgary or Winnipeg, depending on the applicant selected. The work arrangement for the position is hybrid work #LI-Hybrid
Number of jobs available: 1
Qualifications
Bachelor’s degree in a related field
A minimum of 3 years of relevant experience
Experience communicating in the B2B space with the ability to create effective partner engagement strategies
Please note that other combinations of qualifications and relevant experience may be considered
Specific knowledge
Very good knowledge with project and organizational skills
Knowledge of Content Management Systems (CMS)
Knowledge of organizational change management communication techniques
Knowledge Marketing Cloud Email Studio (an asset)
Complete proficiency in English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Desjardins Cross-sector skills Action oriented, Customer Focus, Differences, Nimble learning
Key competencies for the job Ambiguity, Collaborates, Communicates effectively, Interpersonal Savvy, Plans and aligns
Work Location 11 King Street West Toronto
Trade Union Non Syndiqué
Unposting Date 2024-03-18
Job Family Communications (FG)
Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.
Desjardins values equity, diversity, and inclusion in the workplace and has zero tolerance for discrimination. They aim to reflect the diversity of their members, clients, and communities. Collabria Financial, a subsidiary of Desjardins, is a credit card issuer focused on providing convenient, secure, and valuable credit card programs for Canadian credit unions. They prioritize partnerships, collaboration, and responsiveness. They are currently seeking a Communications Advisor who will be responsible for developing and executing communication plans, creating content, and collaborating with stakeholders. The position requires a Bachelor’s degree, at least 3 years of relevant experience, and proficiency in English. The job is located in Toronto, Calgary, or Winnipeg with a hybrid work arrangement. Desjardins Group offers a range of financial products and services and is a leading employer in Canada.
Job Description:
– Conduct research on market trends and customer preferences to develop marketing campaigns and strategies.
– Collaborate with the marketing team to create engaging content for various platforms, including social media, websites, and advertisements.
– Monitor and analyze the performance of marketing campaigns to optimize results and reach business objectives.
– Coordinate with external partners, such as agencies or vendors, to ensure the successful execution of marketing initiatives.
– Stay up-to-date on industry best practices and emerging trends to continuously improve the effectiveness of marketing efforts.
– Track and report on key performance indicators (KPIs) to assess the impact of marketing activities on business performance.
– Support the development of branding initiatives and promotional activities to enhance brand awareness and customer loyalty.
– Assist in maintaining marketing databases and CRM systems to keep accurate and up-to-date records of customer information.
– Provide general administrative support to the marketing team, including scheduling meetings, managing calendars, and coordinating travel arrangements.
– Perform other duties as assigned to support the overall objectives of the marketing department.
Expected salary:
Job date: Wed, 06 Mar 2024 06:39:12 GMT
