KINESSO – EVP, Performance Marketing – Mediabrands – Toronto, ON

Company: Mediabrands

Location: Toronto, ON

Expected salary:

Job date: Fri, 01 Aug 2025 22:37:50 GMT

Job description: with a minimum fifteen (15) years’ experience focused in full-funnel performance marketing, paid digital media activation and team…Position Summary As a client-oriented and people-focused leader with significant digital activation experience…

The individual boasts over 15 years of expertise in full-funnel performance marketing and paid digital media activation. They are a client-oriented and people-focused leader, particularly skilled in digital activation strategies. Their experience positions them as a valuable asset in driving results and managing teams effectively.

KINESSO – EVP, Performance Marketing – Mediabrands – Toronto, ON

Company: Mediabrands

Location: Toronto, ON

Expected salary:

Job date: Sat, 02 Aug 2025 07:46:36 GMT

Job description: with a minimum fifteen (15) years’ experience focused in full-funnel performance marketing, paid digital media activation and team…Position Summary As a client-oriented and people-focused leader with significant digital activation experience…

The position seeks a candidate with over 15 years of experience in full-funnel performance marketing and paid digital media activation. The ideal candidate is client-oriented and focuses on team leadership, demonstrating strong expertise in digital activation strategies.

KINESSO – EVP, Performance Marketing – Mediabrands – Toronto, ON

Company: Mediabrands

Location: Toronto, ON

Expected salary:

Job date: Sat, 02 Aug 2025 00:09:26 GMT

Job description: with a minimum fifteen (15) years’ experience focused in full-funnel performance marketing, paid digital media activation and team…Position Summary As a client-oriented and people-focused leader with significant digital activation experience…

The candidate has over 15 years of experience in full-funnel performance marketing and paid digital media activation. They are a client-oriented leader with a strong focus on team management and digital activation, emphasizing a commitment to delivering results and enhancing client relationships.

KINESSO – EVP, Performance Marketing – Mediabrands – Toronto, ON

Company: Mediabrands

Location: Toronto, ON

Expected salary:

Job date: Sat, 02 Aug 2025 01:03:30 GMT

Job description: Position SummaryAs a client-oriented and people-focused leader with significant digital activation experience across search, social, programmatic and eCommerce/retail media, you’re a champion of delivering tech-driven performance marketing solutions that enable brands to turn action into outcomes.In this senior role, your performance-mind and gravitas will lend itself exceptionally to UM, with whom you’ll partner every day. You will represent our Addressable Activation Craft, directly overseeing the management of team members across UM client business.You will enable a foundational bridge between Activation and Design Craft (planning) ways of working, flexing your leadership muscle and expertise to seamlessly deliver client objectives. In partnership with UM Business Leadership, you will proactively integrate Addressable Activation capabilities within client-centric teams, helping to scale delivery excellence in a standardized way.Paramount to this role is your ability to foster a high-performing culture where collaboration and shared accountability drive collective success. As a key member of the KINESSO Senior Leadership Team, you will oversee the implementation of our market-leading approach to Addressable Activation, advancing capabilities by working alongside senior activation leads to manage practioners across digital media channels. Through this leadership remit, you will be tasked with delivering against 4 priority objectives: * Retain clients and enable sustained growth by delivering high quality services

  • Optimize ways of working to fuel operational efficiencies
  • Drive innovation through collaboration
  • Enable teams to thrive with purpose

You will be solutions-oriented, tasked with driving client satisfaction and building successful cross-Craft partnerships with senior leaders across the agency network.Your mastery in tech-driven performance media and cross-channel addressable activation is crucial, but we equally value your collaborative spirt, ability to problem solve and lead a large team by example, playing an active role in cultivating a healthy culture.Key Responsibilities:Business Partnership

  • Drive strategic alignment and partnership between KINESSO and UM, collaborating with senior leaders to deliver performance and value for clients.
  • Create and articulate a unified approach to activating addressable media across channels and formats with consistency, speed and accuracy.
  • Partner with UM to promptly solution items across teams, recognizing and actioning feedback to ensure high client satisfaction.
  • In collaboration with key stakeholders, support UM’s new business efforts by helping to mobilize the very best resources across KINESSO teams, ensuring excellence in the delivery of RFI/RFP materials and pitch assignments.
  • Liase with finance, operations and business leadership to input into building team resourcing and hiring new roles to deliver upon the needs of client scopes.
  • Drive collaboration with key digital media partners and tech platforms to meet/exceed client performance goals, adopt innovative solutions to stay ahead of the curve and deliver upon agency partnership initiatives.
  • Partner with the KINESSO Solutions & Professional Services teams and UM Business Leadership to help identify and grow client scopes/new opportunities.
  • Contribute to increasing agency and client reputation through press mentions, participation in industry events and surfacing case studies for awards consideration.

Delivery Excellence

  • Ensure teams efficiently & effectively scale delivery for clients by adopting the IPG Mediabrands standard across the end-to-end media campaign process and within activation channel workflows.
  • Foster collaboration with Design and Investment Crafts on media plan requirements and partner forecast accuracy.
  • Oversee Addressable Activation team activities, accountabilities and outputs. Examples include performance strategy, addressable media planning, digital partner allocation, tactical format recommendations, taxonomy compliance, platform set-up, QA, execution, optimization, pacing and delivery to plan, performance reporting, billing & reconciliation.
  • Serve as an escalation point and interface with internal/external stakeholders to promptly resolve action items.
  • Drive media effectiveness, mitigate delivery issues, and successfully deliver campaigns to-market as per standardized SLAs and KPIs.
  • In partnership with Delivery Operations and Channel Expertise, improve Craft standards by championing adoption of features & functionality within Interact, as well as new workflow automation opportunities.
  • Ensure integrated ways of working across Crafts and client-centric teams.
  • Drive accountability between local teams and Global Capabilities Centres.

Team Oversight

  • Lead, mentor and develop a team of practioners by providing ongoing performance feedback, supporting professional development goals and inspiring great results.
  • Drive talent retention and improve team eNPS.
  • Effectively communicate agency objectives and expected key results, driving accountability of goal achievement and implementation of priority initiatives.
  • Serve as a senior resource for team advice & counsel.
  • Staff and optimize team structures/role mix in line with utilization goals and evolving client and organizational needs.
  • In partnership with key stakeholders, proactively identify key opportunities on UM business, while taking actions to ensure ongoing service-level quality, campaign delivery and optimal workflows to better serve the client.
  • Partner with the Learning & Development and Channel Expertise groups to build high-performing teams and enhance employee experience across onboarding, talent development/team dynamics, and upskilling across channels/platforms through training & certifications.

Desired Skills & Experience

  • Professional or educational background in Marketing and/or Advertising would give leverage to this application
  • Cross-channel media expertise with a minimum fifteen (15) years’ experience focused in full-funnel performance marketing, paid digital media activation and team management
  • Full understanding of the roles of various digital channels
  • Proficient with digital media partner/platform management and ads solutions across top DSPs and SSPs (e.g. Google Marketing Platform, Meta, Amazon Ads, TikTok, The Trade Desk, Snap, Pinterest, LinkedIn, Spotify, Yahoo DSP, Reddit, Vistar, Criteo, Loblaw Advance, Walmart Connect, Instacart, Magnite, Index Exchange, Sharethrough, PubMatic, etc.)
  • Familiarity with integrated 360 media planning and ability to bridge between planning and activation through strong understanding of integrated ways of working and process hand-offs
  • Fundamental knowledge of digital ad operations, trafficking and website tagging processes
  • History of developing positive business relationships internally and externally, oriented towards a client-service mindset
  • Senior agency experience managing digital media delivery across a portfolio of clients
  • Solutions oriented and approaches obstacles with creativity and resolve
  • Ability to manage complexity across multiple groups, clients and inter-agency partners
  • Active involvement in developing capabilities of direct reports, prioritizing and delegating work accordingly
  • Exposure to data-driven technology solutions, audience strategy & activation, and performance analytics
  • Finance experience, complimented by strong negotiation skills
  • Strong learning agility, with a passion for continuous development
  • Excellent communication skills (both written and verbal)
  • Independent thinker with highly developed organizational skills and a strong attention to detail and accuracy
  • Ability to work well under pressure and multi-task in a fast-paced environment
  • Ability to work collaboratively as well as independently
  • Ability to investigate, analyze & solve problems, and clearly communicate results

KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn ‘action’ into ‘outcome’ for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning across performance marketing and data and technology. Fueled by a deep understanding of consumer behavior, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client’s function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more atWhat’s in it for you?

  • Generous paid time off with a minimum of 37 paid days off including vacation and monthly wellness days. We also have four-day long weekends, half-day summer Fridays, and meeting-free Friday afternoons year-round.
  • A flexible hybrid work model that works for you.
  • A focus on personal development with formal training opportunities, including mental health training and inclusion education for everyone.
  • A chance to be part of and grow within a global network of agencies.
  • The opportunity to contribute to our company culture by joining one of our many community-based employee groups, such as Black Employee Network, Girls on Fire, Hispanic or Latinx Alliance, Neuro Network, Pan-Asian Network, and Rainbow Lounge.

KINESSO is an equal opportunity employer, committed to providing equal employment opportunities to all employees and applicants without regard to race, colour, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, disability, or any other basis prohibited by applicable federal, provincial, or municipal law. If you require an accommodation in any aspect of the selection process, please reach out to

Position Summary

The role is centered around a senior leader with extensive digital activation experience, particularly in performance marketing across various channels such as search, social, programmatic, and eCommerce. As an advocate for tech-driven solutions, this leader will manage the Addressable Activation team within UM, fostering seamless collaboration between Activation and Design Craft.

Key Responsibilities

  • Business Partnership: Enhance strategic alignment with UM, oversee performance-focused strategies, ensure swift solutions for client needs, and contribute to new business initiatives.
  • Delivery Excellence: Ensure efficient scaling of client services, uphold high standards in media campaigns, and manage all aspects of addressable media, from planning to execution.
  • Team Oversight: Lead the team through mentorship and professional development, drive talent retention, and enhance team dynamics.

Desired Skills and Experience

  • Experience: At least 15 years in performance marketing and digital media, with expertise in various digital channels.
  • Skills: Strong proficiency in digital media platforms, client relationship management, problem-solving, and organizational capabilities.
  • Personal Attributes: Solutions-oriented, excellent communicator, independent thinker, and adept at working under pressure.

Company Overview

KINESSO operates at the intersection of technology and performance marketing, offering integrated strategies that leverage consumer behavior insights. Comprising teams formerly known as Matterkind, Reprise, and Kinesso, the agency employs over 6,000 people globally.

Benefits

  • Extensive paid time off including wellness days and long weekends.
  • A flexible hybrid work environment.
  • Opportunities for personal and professional development.
  • Inclusion in community-based employee groups and a commitment to diversity and equal opportunity.

KINESSO actively seeks to foster a supportive and inclusive workplace, encouraging applications from diverse backgrounds.

Toronto Hydro – EVP, Chief Strategy & Regulatory Officer – Toronto, ON

Company: Toronto Hydro

Location: Toronto, ON

Expected salary:

Job date: Thu, 01 May 2025 05:24:43 GMT

Job description: Toronto Hydro is seeking a dynamic, visionary executive to join its leadership team as Executive Vice President (EVP), Chief Strategy and Regulatory Officer. As a member of the Senior Executive Team, the EVP has direct accountability for their specific functional areas, but also a major cross-functional impact on Toronto Hydro, and in turn, on the City of Toronto, its residents, businesses and other stakeholders. This demanding and complex role requires an experienced and insightful decision-maker to work with the President and Chief Executive Officer (CEO) and Senior Executive Team in developing and executing organizational strategy, and to be fully accountable for delivering on Toronto Hydro’s commitments to stakeholders.The EVP, Chief Strategy & Regulatory Officer reports to the President and CEO and facilitates the corporate strategy, and is accountable for the regulatory and government relations strategy, all aspects of the company’s rates and regulatory affairs and legal services strategies for the organization. The incumbent is responsible for all regulatory matters relating to the Ontario Energy Board. The EVP, Chief Strategy & Regulatory Officer provides strategic oversight of the administration of corporate regulatory affairs for the company, and provides corporate governance/regulatory risk management advice and guidance to the Board of Directors, CEO and Executive team, particularly with regard to ensuring compliance with statutory and regulatory requirements. With other executive team members, supports the Sustainable Governance Committee of the Board.KEY RESPONSIBILITIES:

  • Within a complex regulatory environment, sets the direction for the company’s regulatory strategy and leads its development, validating alignment with the strategic, short and long term financial and operating objectives of the organization. Provides overall regulatory leadership, representing the company on all regulatory matters, and intervening in regulatory proceedings. Accountable for leading electricity market negotiations and confirming all economic regulatory requirements are met. Leads and influences internal and external stakeholders to implement regulatory strategy and align to organizational operations, including engaging and influencing the energy regulator and collaborating with the CEO and peers.
  • Responsible for leading energy policy and federal and provincial government relations and working in collaboration to facilitate positive industry relations and partnerships. Working with President & CEO and Executive team, develops proactive and reactive strategies and plans to prioritizes, foster and execute efforts to advance organizational strategic outcomes and business plans with government and industry stakeholders.
  • Accountable for the development of relationship management framework to enable Toronto Hydro to deliver on and exceed its commitments to the shareholder and other municipal stakeholders. Leads the integration and execution of organizational engagement activities to address shareholder interests and demonstrate value from organizational strategies and plans. Acts as the primary escalation point and liaison between the organization and shareholder on municipal relations activities.
  • Responsible for strategic leadership for regulatory applications and proceedings, regulatory policy and reporting. Oversees and guides forecasting, processes and outcomes for distribution rates, load forecasting, and wholesale settlements.
  • Working with the President & CEO, facilities short and long-term corporate strategic planning activities with the Executive team. Provides support in the execution and engagement of the Board of Directors as part of annual key activities related to corporate strategy.
  • Oversees the direction for company’s legal strategy and develops and executes the relevant strategies which are consistent with the short and long term financial and operating objectives of the organization. Directs the timely and cost-effective delivery of legal services, including, corporate governance and securities, commercial, procurement, real estate, privacy, litigation and claims, through a team of internal legal professionals and external legal counsel, in addition to providing guidance and advice to the CEO and peer executives on key legal issues.
  • Acts as the organization’s Privacy Officer to confirm corporate information privacy matters are followed in accordance with legislation and the policies and procedures of the company.
  • Coaches and develops a team of senior leaders to deliver high quality day-to-day services to forecast, plan, execute and report in all scope areas of regulatory affairs and legal services portfolio. Confirms systems, processes, standards and methodologies are in place to provide informed, consistent, and high – quality regulatory and legal advice and support. Responsible for the continuous improvement of established practices to support business operations.
  • Establishes portfolio strategy, performance metrics, policies, compliance and risk management strategies for the division to support the overall business strategy and objectives.
  • Works with Executive Team to support the Chair of the Sustainable Governance Committee to support the planning, execution, reporting and follow-up for annual Sustainable Governance Committee work plans, preparing standard and ad hoc documentation to facilitate and support Board of Directors information and decision-making.

REQUIREMENTS:

  • Preference for executive leadership experience in regulated energy environment with a focus on regulatory applications and proceedings.
  • Ten (10) or more years of progressive executive leadership experience. Government relations would be considered an asset
  • Twenty (20) or more years electricity market or regulatory experience with broad exposure to corporate governance, regulatory affairs, distribution rates and load forecasting.
  • Undergraduate/graduate degree in law, business, or economics (LL. B, LL. M). (preferred)
  • Member in good standing with an entity of the Federation of Law Societies of Canada. (preferred)
  • Demonstrated corporate and leadership competencies in the areas of:
  • Builds Strong Relationships: Invests in building valuable relationships across the organization and externally to support the future of Toronto Hydro.
  • Develops People and a Diverse and Inclusive Culture: Recognizes personal development and a strong organizational culture as integral components of an effective organization supporting diversity, equity and inclusion.
  • Champions Change, Productivity and Innovation: Invests in innovation, continuous improvement and productivity as essential drivers of long-term sustainability.
  • Drives Results & Accountability: Has a clear sense of corporate direction and expectations, and holds self and others accountable to achieve objectives
  • Demonstrates Commitment to Sustainability, Environment, Health & Safety: Manages risks to protect the health and safety of employees and the public, and shows commitment to sustainability.
  • Demonstrates Customer Focus: Models customer-focussed approach in all decisions and actions.
  • Ability to present and communicate concisely and clearly to a variety of audiences

Board room verbal and written communication skills#lihybridToronto Hydro has introduced a Hybrid Work Arrangement. This position allows for remote work up to three days per week, based on business needs. Employees will be required to come onsite on those days when they are involved in activities that they or their leader feel are better conducted in person. You are expected to live in Ontario and within reasonable commuting distance of the office.Thank you for considering a career with Toronto Hydro. We welcome applications from all qualified candidates. If you’re having difficulty using our online application system and require accommodation, please email our or call (416) 542-8000. Toronto Hydro is pleased to provide reasonable accommodation for qualified individuals throughout the job application process. Please note this email is for accommodation requests only. Resumes sent to this email address will not be considered. Learn more about our .

Daniel J. Edelman Holdings – EVP – Head of Digital – Toronto, ON

https://logoimg.careerjet.net/c2cb97050ce11ce7c961c32917f4d71a_mobile.png


Company: Daniel J. Edelman Holdings

Location: Toronto, ON

Job description: Edelman is in search of a daring, transformative digital leader accountable for creating, driving, and implementing profound transformation and best-in-class digital work for our clients. This leader will have oversight of our digital capabilities across Canada, including digital strategy, advisory, technology, experience design, and social storytelling, and will be responsible for driving culture, sourcing the best talent, and ultimately, growing revenue at a more rapid pace.Edelman is a global communications firm built for a digital world. With the benefit of over 70 years of building trust and earning attention through communications, our digital teams help clients create direct and impactful audience connections and tell magnetic stories that move at the speed of social, transform culture, and spark movements.The digital team integrates with every practice and sector to ensure that the digital mindset, strategy, and innovative practices are woven through the fabric of everything we do and offer our clients. The Head of Digital facilitates constant expansion opportunities, advances internal initiatives in close collaboration with other agency leaders, and creates unique and compelling thought leadership to ensure Edelman stands out and provides the highest quality of work.The role of the Head of Digital is to drive the growth and evolution of Edelman’s digital strategy, priorities, integration and capability across the firm. This is always done in partnership with practices, sectors, clients and integrated solutions, and with purpose-built applications across the region and individual markets \nOur ideal candidate:

  • A collaborative leader who will drive business development through the Edelman Canada and global networks; growing talent and expertise, building new relationships and securing new revenue streams through solutions and IP development
  • A digital expert who will lead a cross-discipline and cross-office team, and establish a common vision to inspire innovative and thoughtful digital work
  • A visionary in the digital marketing space who knows how to demonstrate the value of integrated marketing to our clients as well as internal stakeholders
  • A recognized and highly respected digital expert who understands the rapidly changing digital landscape, including platforms, technology and innovation
  • An expert in the latest digital content formats and best practices to translate content strategies effectively within the digital ecosystem and make certain that assets developed by creative are designed to perform, particularly for social media
  • A leader who is knowledgeable about the markets, sectors and channels in which our clients operate; shepherds a comprehensive channel strategy to tell clients’ stories via earned, owned, social and paid
  • A partner who will serve as the client’s chief digital advocate and ensures broad understanding of the client’s business, goals and point of view
  • A mentor who will motivate, coach, provide feedback and accountability
  • An entrepreneur capable of functioning comfortably within a complex, matrixed organization

Key Responsibilities:

  • Clearly articulate and execute regional digital strategy, approach and deliverables, with timelines and success factors
  • Oversee digital operations to ensure healthy top line growth and profitability, achieving consolidated growth in our Digital capability across the network
  • Develop, maintain and deploy unique and differentiated strategic digital offerings and solutions for clients
  • Engage as a trusted advisor with key clients, serving as primary senior strategic advisor on client work and primary moderator in client/prospect conflict resolution
  • Drive innovative capability growth and revenue growth strategies across a range of integrated solutions, practices, sectors and large clients
  • Collaborate with senior leadership across functions in developing business opportunities and operationalizing programs for clients
  • Work with digital leaders to manage ongoing transformation, investment and business strategy to drive full suite of digital offerings
  • Work with digital leaders to create a network which fosters collaboration and cohesion across the firm
  • Champion diversity and continually map talent and manage succession planning to ensure continuity of bench strength in strategic priority markets
  • Recruit, select, and retain top talent; serving as a highly effective coach and manager to guide/develop direct and indirect reports
  • Drive IP, education and innovative best practices across the agency that support clients and unlock growth
  • Maintain a high industry profile, bolstering Edelman’s Digital communications reputation through thought leadership, cultivating a network of contacts, attending industry events and leveraging this for business development
  • Lead and support new business efforts including prospecting, proposal writing and pitching

Qualifications:

  • Candidate should have 12+ years of agency experience in digital, advertising or an integrated agency with at least 5 years in a digital leadership role with a minimum of 6 years of team leadership experience
  • Proven track record of building and growing revenue
  • Inspiring team leader who is collaborative, energized, and excited about the team’s growth and success
  • Ability to navigate and collaborate a complex internal ecosystem
  • Experience managing P&L; driving organic and incremental growth, profitably
  • Maintain A+ client relationships with complex global companies and brands across industries, including CPG, corporate reputation and healthcare
  • Demonstrated track record of developing and executing successful social media marketing and communications programs; paid, organic, SEO/SEM activation; analytic benchmarks
  • Unmatched energy and competitive spirit &a tireless desire to win

\n#LI-KW1
Edelman is seeking a dynamic leader to drive digital transformation and growth for clients in Canada. This leader will oversee digital strategy, technology, and social storytelling, while also driving revenue growth and talent development. The role involves collaboration with practices and sectors, client advocacy, and thought leadership to ensure Edelman’s digital offerings stand out. The ideal candidate will be a collaborative, visionary leader with extensive digital expertise and a strong track record of revenue growth. Key responsibilities include developing digital strategy, driving growth and profitability, and leading innovative capabilities and revenue growth strategies. The qualifications include 12+ years of agency experience, team leadership experience, and a proven track record of revenue growth and client relationship management.
Sorry, I can’t do that. Would you like a summary instead?

Expected salary:

Job date: Thu, 06 Jun 2024 06:17:59 GMT

Daniel J. Edelman Holdings – EVP, Head of Strategy – Canada – Toronto, ON

https://logoimg.careerjet.net/c2cb97050ce11ce7c961c32917f4d71a_mobile.png


Company: Daniel J. Edelman Holdings

Location: Toronto, ON

Job description: Head of Strategy is the primary resource and accountable leader for driving strategic recommendations for clients, developing thought leadership, product development, and talent and career development for strategy staff. Works with Global Chief Strategy Officer and market leaders to manage and develop specialty headcount and ask for investment where appropriate.The world is in the middle of major tectonic shifts, our industry needs reinvention, and our clients are looking for innovation and growth using new platforms and new approaches.Edelman is a leader helping clients reimagine how they can earn trust.You have the desire to change the industry one client at a time, the emotional intelligence to help to map the future of what brands can do and a grasp of the fundamentals to appreciate that a lot of this has been done before.Your job is to find the balance between audience insight, new data tools and resources, creative ideation and client consulting to find a new path for companies and brands in a volatile, uncertain and ambiguous world.But it’s not all on you. We also need you to also be a good leader to strategists throughout the region, a guide for internal partners across sectors and practices and a true partner for our clients, the top brands around the world. \nJob Requirements

  • Deep knowledge, experience and consulting expertise in Strategy
  • BS/BA in a related discipline or equivalent combination of education and experience; MBA or equivalent ideal
  • Proven track record working inside of businesses that are creatively / interest in facilitating work that land in culture and ability to make amazing interesting things happen for brands and/or businesses
  • A professional history of working in innovative and interesting corners of advertising, media, PR and/or ‘digital’ helping brands create brand building ideas that land in culture and garner attention and media coverage across various platforms and channels, buzz and brand engagement.
  • The ideal candidate will have built teams and created partnerships across silos that have created relevant, distinctive and effective work. Ideally be able to show a range of work from the traditional to the innovative to the surprising. Emotional intelligence and organizational intelligence for people and companies is key, with a set of experiences applying that thinking on key businesses and across different sectors.

Preferred Knowledge and Skills

  • 15+ years of relevant experience in field related to advertising agency, branding agency, consultancies, or client-side marketing experience preferred.
  • Exceptional record of leadership, strategy development and expertise in client management as well as expertise in a singular communications discipline
  • Experienced in effectively influencing, managing and developing large diverse teams
  • Proven ability to acquire as well as grow business, and advance internal initiatives
  • Ability to effectively prioritize and solve complex business problems while making decisions with entrepreneurial mindset
  • Demonstrated experience leading the strategy side of large ($1M+) accounts
  • Exceptional leadership and management skills and superb oral and written communication, with seasoned presentation and influencing skills
  • Excellent interpersonal skills with the ability to motivate and persuade staff, peers and clients
  • Collaborative leader who is results oriented, proactive and has a strong work ethic
  • Proven track record of being recognized for leading effective work (Effie’s, Cannes Lions effectiveness awards, IPA)

Key Responsibilities

  • Doing the work: Insights and strategy
  • Guides clients and teams to achieve business objectives with strategically lead creative ideas that yield measurable business results
  • Provides strategy, vision and continuous improvement to advance relationships with key clients
  • Engages with key clients in priority markets
  • Supports business development for large and complex client work
  • Own the analysis of the “5 C’s”:
  • Lead analysis of culture, consumer, competitive, corporate, and communication areas for given projects.
  • Oversee secondary research (provide direction to gather, distill and summarize insights; lead when necessary).
  • Oversee data analysis (from quant-based databases, like MRI)
  • Write the story, pulling together the strands of research and insight into a story that is compelling and inspirational (or be able to guide your team there, as appropriate)
  • Primary research involvement:
  • Partner with DXI to develop all primary research initiatives, ensuring methodology matches research objectives. Push to include more primary research, when necessary.
  • Oversee relationship between agency and research department or vendor, when appropriate, often in partnership with DXI
  • Push for new and creative methodologies.
  • Leading the team: Education and mentorship & management
  • Oversee operational responsibilities and drive revenue growth existing capabilities or innovative client solutions
  • Continually maps talent and manages succession planning to ensure continuity of bench strength
  • Champions diversity; meets external candidates in priority markets
  • Leads growth in collaboration, range and strength of specialty pool
  • Maps client portfolio to identify whitespace
  • Oversee hiring, performance management, terminations, promotions and casting of Strategists for the region
  • Responsible for driving workforce management decisions such as hiring, exiting, promotion decisions in a collaborative process with client leaders and, in FY21, P&L owners.
  • Client and internal partner partnership
  • Client whispering
  • Guides clients and teams to achieve business objectives with strategically led creative ideas that yield measurable business results
  • Provides strategy, vision, and continuous improvement to advance relationships with key clients.
  • Engages with key clients in priority markets.
  • Know how cultural trends affect a category/brand and consult clients on them.

Measures of Success

  • Specific/numeric goals will be shared directly by manager
  • Work with financial leadership to oversee served revenue for work delivered by specialty pool staff
  • Strategic growth of the specialty pool
  • Driven revenue for business development efforts
  • Quality, innovation and consistency of specialty offers
  • Strategic/target pitches won
  • Embedded in our culture and values, always working in an inclusive and collaborative way
  • Focus on employee experience: how we achieve is as important as what we achieve
  • Talent Development and Retention
  • Positively impact society across the four pillars of citizenship

\n
The Head of Strategy is responsible for driving strategic recommendations for clients, developing thought leadership, and talent development. The role involves working with the Global Chief Strategy Officer to manage specialty headcount and seek investment opportunities. The ideal candidate should have deep knowledge and experience in strategy, a track record of working in innovative industries, and proven leadership skills. Key responsibilities include providing insights and strategy, mentoring and managing staff, and building client relationships. Success is measured by revenue growth, client satisfaction, and talent development. The role requires a collaborative and inclusive approach to work.
Customer Service Representative

We are seeking a friendly and professional Customer Service Representative to join our team. In this role, you will be responsible for interacting with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

Responsibilities:
– Answer incoming calls and respond to customer inquiries
– Utilize customer service software to document interactions and track issues
– Provide customers with product and service information
– Process orders, returns, and exchanges
– Resolve customer complaints and issues in a timely and professional manner
– Identify and escalate priority issues
– Maintain a positive attitude and ensure customer satisfaction

Requirements:
– High school diploma or equivalent
– Previous customer service experience preferred
– Strong communication skills
– Ability to multitask and prioritize effectively
– Computer proficiency and experience with customer service software
– Ability to remain calm and composed under pressure
– Team player with a strong work ethic

If you are passionate about providing excellent customer service and enjoy working in a fast-paced environment, we would love to hear from you. Apply now to join our team and make a positive impact on our customers’ experience.

Expected salary:

Job date: Thu, 30 May 2024 22:17:47 GMT

EVP, Project Delivery

Job title: EVP, Project Delivery

Company: Critical Mass

Job description: about a client’s brand, business, and customer. The digital experiences we create improve the lives of customers-and you know… you. Most importantly, you have a passion for digital project delivery and want to work with globally admired brands to improve customer…

Expected salary:

Location: Toronto, ON

Job date: Sun, 30 Oct 2022 01:10:20 GMT

Apply for the job now!