Meridian Credit Union – Technical Writer & Forms Designer – 12 Month Contract – Etobicoke, ON

Company: Meridian Credit Union

Location: Etobicoke, ON

Expected salary:

Job date: Sat, 03 May 2025 06:56:44 GMT

Job description: Description :Why Meridian?At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.Find our story here:As a Technical Writer & Forms Designer:You will be a part of the Enterprise Process Improvements team. The Technical Writer & Forms Designer will play a key role in identifying, assessing, and completing documentation requests that increase the efficiency and capabilities across the organization. Reporting to the Senior Manager, Enterprise Portfolio, the incumbent will play a significant role in driving culture transformation and assisting all business units with creating professional, user-friendly documentation to support our employees.This is a 12-month contract opportunity.What you will do:

  • Produce new or update existing forms, primarily leveraging Adobe tools (InDesign, FrameMaker, Forms Designer) as well as Microsoft Word and Excel
  • Effectively and accurately elicit business partner needs and translate into new or updated forms.
  • Create new and update existing documentation such as policies, procedures, quick references, system user guides, etc., using industry standard tools such as RoboHelp, InDesign, and FrameMaker.
  • Maintain Meridian documentation standards and uphold style guides.
  • Research, extract information, and grasp technical concepts by interviewing subject matter experts including developers, system administrators, and key business stakeholders.
  • Collaborate directly with those responsible for delivery documentation and communication to guarantee the prompt distribution of information to employees.
  • Implement business process management and ensure risk standards and controls for process effectiveness are in place during the review and publication of all documents.
  • Ensure documentation deliverables meet standard timeline agreements.
  • Manage assigned tickets through the IT Management system, meeting service level agreements.
  • Educate business partners on the documentation services process, outlining anticipated timeframes clearly.
  • Create a consistent and positive experience for our partners and ultimately our Members.
  • Support strategic enterprise objectives around forms evolution and contribute to goals and mandates of same.

Deliver succinct and informative updates on present and impending tasks and projects.Uphold knowledge consistent with industry standards and suggest enhancements to existing procedures.Efficiently relay challenges and obstacles faced during daily tasks; persistently seek methods to improve processes.Contribute to a strong team vision and encourage others in pursuit of that vision.How you will succeed:

  • Minimum 3 years’ technical writing experience, with relevant post-secondary education in professional writing disciplines, such as English and Technical Communication.
  • Advanced knowledge and experience with industry standard authoring tools: Adobe RoboHelp, Adobe FrameMaker, Adobe InDesign, Adobe Forms Designer ES4 or equivalent, Adobe Acrobat Pro
  • Single sourcing and HTML experience is an asset.
  • Transparent, results oriented, and accountable with strong partnership focus.
  • Demonstrated ability to effectively influence, facilitate discussions, resolve conflict and build and manage relationships.
  • Adapts to changes and acts as an agent of change.
  • Risk and control knowledge.
  • Management and adherence to all process effectiveness best practice guidelines and controls.
  • Exhibits a strong knowledge and skill level in creating new forms and updating existing forms to meet business partner requirements.
  • Able to clearly and succinctly document technical concepts to the targeted audience.
  • Solid planning and research skills, along with the ability to structure and organize information from diverse sources.
  • Independent learner with a proven aptitude for learning new material quickly and ability to follow-up with individuals without guidance.
  • Attention to detail with a high level of accuracy.
  • Demonstrated ability to prioritize, plan, and meet documentation deadlines in a dynamic, fast-paced environment while working with established style guide standards.
  • Exceptional relationship and communication skills combined with the ability to make decisions, recommendations; providing advice and direction including managing difficult situations where influencing and persuasion is required.
  • Forward thinking – capable of assessing impact of decisions on immediate, medium term, and long-term outcomes.

Join us! Our team works in a hybrid environment at 3380 Bloor Street West, Toronto OR 75 Corporate Park Drive, St. Catharines.Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is very important to us.What’s in it for you?

  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success.
  • We provide you with the tools and technology needed to delight your candidates and clients.
  • You’ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world
  • Hybrid work arrangements with in-person office time to collaborate, innovate and form relationships with your colleagues
  • This isn’t your typical “corporate” job. We work hard and we have fun.

Our story:Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 360,000 Members. Meridian has more than 75 years of banking history and is 100% owned by its members. With 89 retail branches and 15 Business Banking Centers across Ontario and $ 30B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2000 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose – helping our members achieve their best life.Our Commitment to YouMeridian is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Please note that due to the volume of applications, only those under consideration will be contacted for an interview.Thank you for your interest in Meridian Credit Union.Follow us on Twitter at#LI-JZ1
#LI-HYBRIDSkills : Takes initiative: Intermediate
Relationship Builder: Intermediate
Problem Solving: Intermediate
Manages Competing Priorities: Advanced
Interpersonal: Advanced
Information Technology: Intermediate
Effective Communicator: Expert
Customer Focus: Advanced
Critical thinking: Intermediate
Business Outcomes: Intermediate
Active Listening: AdvancedBehaviors : Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrityMotivation : Self-Starter: Inspired to perform without outside help
Goal Completion: Inspired to perform well by the completion of tasksEducation : Diploma

Senior Business Analyst – IMIT Clinical Documentation, Audit and Reporting (Forms Strategy) – Nova Scotia Health Authority – Halifax, NS

Company: Nova Scotia Health Authority

Location: Halifax, NS

Expected salary: $37.61 – 47.01 per hour

Job date: Sat, 07 Sep 2024 22:14:43 GMT

Job description: Manager, Health Information/Document Management and the IMIT Provincial Manager, Health Information/Document Management…. Certification in IT Infrastructure Library (ITIL), Project Management (PMP) and/or organizational change management an asset…

The content discusses a job opportunity for a Manager of Health Information/Document Management and an IMIT Provincial Manager in the same field. It mentions that certification in ITIL, PMP, and change management would be beneficial for candidates applying for the position.

Senior Business Analyst – IMIT Clinical Documentation, Audit and Reporting (Forms Strategy) – Nova Scotia Health Authority – Halifax, NS

Company: Nova Scotia Health Authority

Location: Halifax, NS

Expected salary: $37.61 – 47.01 per hour

Job date: Sun, 08 Sep 2024 06:52:24 GMT

Job description: Manager, Health Information/Document Management and the IMIT Provincial Manager, Health Information/Document Management…. Certification in IT Infrastructure Library (ITIL), Project Management (PMP) and/or organizational change management an asset…

Certification in ITIL, PMP, or organizational change management is an asset for the positions of Manager and Provincial Manager of Health Information/Document Management.

Senior Business Analyst – IMIT Clinical Documentation, Audit and Reporting (Forms Strategy) – IWK Health Centre – Halifax, NS

Company: IWK Health Centre

Location: Halifax, NS

Expected salary: $37.61 – 47.01 per hour

Job date: Sat, 07 Sep 2024 22:05:22 GMT

Job description: Manager, Health Information/Document Management and the IMIT Provincial Manager, Health Information/Document Management…. Certification in IT Infrastructure Library (ITIL), Project Management (PMP) and/or organizational change management an asset…

The content discusses the roles of a Manager and Provincial Manager of Health Information/Document Management. It emphasizes the importance of certifications in ITIL, PMP, and organizational change management as assets for these positions.

Senior Systems Analyst – IMIT Clinical Documentation, Audit and Reporting (Forms Strategy) – Nova Scotia Health Authority – Halifax, NS

Company: Nova Scotia Health Authority

Location: Halifax, NS

Expected salary: $37.61 – 47.01 per hour

Job date: Sat, 07 Sep 2024 00:12:20 GMT

Job description: Manager, Health Information/Document Management and the IMIT Provincial Manager, Health Information/Document Management…. Certification in IT Infrastructure Library (ITIL), Project Management (PMP) and/or organizational change management an asset…

The content discusses the role of a Manager of Health Information/Document Management and the importance of obtaining certifications in IT Infrastructure Library (ITIL), Project Management (PMP), and organizational change management. These certifications are seen as assets for individuals interested in these managerial roles.

Senior Systems Analyst – IMIT Clinical Documentation, Audit and Reporting (Forms Strategy) – Nova Scotia Health Authority – Halifax, NS

Company: Nova Scotia Health Authority

Location: Halifax, NS

Expected salary: $37.61 – 47.01 per hour

Job date: Fri, 06 Sep 2024 22:38:41 GMT

Job description: Manager, Health Information/Document Management and the IMIT Provincial Manager, Health Information/Document Management…. Certification in IT Infrastructure Library (ITIL), Project Management (PMP) and/or organizational change management an asset…

The content discusses the qualities and qualifications required for the positions of Manager, Health Information/Document Management and IMIT Provincial Manager, Health Information/Document Management. It mentions that certification in IT Infrastructure Library (ITIL), Project Management (PMP), and/or organizational change management would be considered as assets for these roles.

Senior Systems Analyst – IMIT Clinical Documentation, Audit and Reporting (Forms Strategy) – IWK Health Centre – Halifax, NS

Company: IWK Health Centre

Location: Halifax, NS

Expected salary: $37.61 – 47.01 per hour

Job date: Fri, 06 Sep 2024 22:56:58 GMT

Job description: Manager, Health Information/Document Management and the IMIT Provincial Manager, Health Information/Document Management…. Certification in IT Infrastructure Library (ITIL), Project Management (PMP) and/or organizational change management an asset…

The content discusses the role of a Manager and Provincial Manager in Health Information and Document Management. It mentions that certification in ITIL, PMP, and organizational change management would be beneficial for the position.

Teamrecruiter.com – Product Manager – Banking Policies, Procedures and Forms – Toronto, ON

Company: Teamrecruiter.com

Location: Toronto, ON

Job description: One of our banking clients is looking for a Product Manager – Banking Policies, Procedures and Forms Duration: 12… fundamentals including understanding process design and efficiency. Project & Process coordination and management B. Skills…
A banking client is seeking a Product Manager who will focus on banking policies, procedures, and forms for a 12-month duration. The ideal candidate should have a strong understanding of process design and efficiency, as well as skills in project and process coordination and management.
Job Description

We are currently seeking a talented and experienced Account Manager to join our team. In this role, you will be responsible for managing client accounts, developing relationships with key clients, and ensuring their satisfaction with our products and services.

Responsibilities:
– Serve as the main point of contact for clients
– Understand client needs and objectives
– Develop and maintain strong relationships with clients
– Work closely with sales and marketing teams to meet client needs
– Monitor and analyze client performance metrics
– Develop and present client reports
– Resolve client issues and concerns in a timely and professional manner

Qualifications:
– Bachelor’s degree in business or related field
– 2+ years of account management experience
– Strong communication and interpersonal skills
– Excellent problem-solving abilities
– Proven track record of successfully managing client accounts
– Ability to work effectively in a fast-paced environment

If you are a motivated and results-driven individual with a passion for customer service, we would love to hear from you. Apply now to join our growing team.

Expected salary:

Job date: Mon, 08 Apr 2024 07:09:15 GMT

Teamrecruiter.com – Product Manager – Banking Policies, Procedures and Forms – Toronto, ON

Company: Teamrecruiter.com

Location: Toronto, ON

Job description: One of our banking clients is looking for a Product Manager – Banking Policies, Procedures and Forms Duration: 12… fundamentals including understanding process design and efficiency. Project & Process coordination and management B. Skills…
A banking client is seeking a Product Manager for banking policies, procedures, and forms with a focus on process design and efficiency. The role involves project and process coordination and management.
Customer Service Representative

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service and support to our clients.

Responsibilities:
– Answering incoming calls and responding to customer inquiries in a professional and timely manner
– Accurately entering customer information into our database
– Handling customer complaints and resolving issues in a courteous and efficient manner
– Communicating with other departments to ensure customer satisfaction
– Maintaining a positive and helpful attitude at all times

Qualifications:
– High school diploma or equivalent
– 1+ years of experience in customer service or a related field
– Excellent communication and problem-solving skills
– Ability to multitask and prioritize in a fast-paced environment
– Proficiency in Microsoft Office applications

If you are a team player with a strong work ethic and a passion for providing excellent customer service, we want to hear from you. Apply now to join our dynamic team!

Expected salary:

Job date: Mon, 08 Apr 2024 07:43:44 GMT

Alpha Consulting Corp – Manager, TPS Policies, Procedures and Forms – Toronto, ON

Company: Alpha Consulting Corp

Location: Toronto, ON

Job description: We are hiring for a Software Project Manager with one of our client based in Toronto, ON. Duartion: 12 Months… and procedures. Strong business and documentation fundamentals including understanding process design and efficiency. Project…
A client in Toronto, ON is looking to hire a Software Project Manager for a 12-month duration. The ideal candidate should have strong business and documentation skills, as well as an understanding of process design and efficiency.
Job Description

Financial Controller
Location: Toronto, ON
Job Type: Full-time

Our client, a leading technology company, is seeking a Financial Controller to join their team in Toronto. The Financial Controller will be responsible for overseeing all financial functions including financial reporting, budgeting, forecasting, and analysis.

Key Responsibilities:
– Prepare monthly, quarterly, and annual financial statements
– Provide financial analysis to support decision making
– Develop annual budgets and forecasts
– Manage the accounting team
– Ensure compliance with Sarbanes-Oxley (SOX) requirements
– Assist with the year-end audit process

Qualifications:
– CPA designation is required
– Minimum of 5 years of experience in a financial controller role
– Experience working in a technology company is an asset
– Strong technical accounting skills
– Excellent communication and interpersonal skills

If you are a qualified Financial Controller looking to join a dynamic technology company, apply now!

Expected salary:

Job date: Sat, 06 Apr 2024 22:02:47 GMT