goeasy – Manager, End User Operations – Mississauga, ON

Company: goeasy

Location: Mississauga, ON

Expected salary:

Job date: Tue, 24 Jun 2025 22:57:27 GMT

Job description: Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work®. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.If you’re seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let’s create a future of financial empowerment.Are you passionate about delivering exceptional IT support experiences and leading high-performing teams? As Manager, End User Operations, you’ll be at the heart of our technology support strategy – guiding a skilled Level 3 support team across multiple locations. You’ll be the go-to expert for our branches and support centre, ensuring seamless service delivery, vendor coordination, and compliance. Whether it’s supporting a new office buildout, leading a tech upgrade, or enhancing our service quality, you’ll collaborate with internal and external partners to make it happen. With ownership of budget oversight and a focus on customer satisfaction, you’ll play a key role in shaping how our people experience technology every day.What will you be doing?

  • Leads the IT end-user operations team, ensuring timely ticket resolution, effective escalation, and high user satisfaction.
  • Delivers exceptional white-glove support to executive leadership, exceeding expectations in responsiveness and issue resolution.
  • Continuously enhances the field support model and implements scalable processes to improve service delivery and the end-user experience.
  • Designs and leads enterprise-wide computer deployment initiatives, ensuring seamless rollout, configuration, and user onboarding.
  • Monitors and reports on vendor and partner performance against KPIs and SLAs, driving accountability and service quality.
  • Analyzes SLA and KPI trends to identify improvement opportunities and implements initiatives that enhance operational performance.
  • Collaborates with IT support staff to balance workloads, share knowledge, and accelerate issue resolution.
  • Builds and mentors a high-performing team of IT support experts, fostering professional development and a culture of service excellence.
  • Partners with IT leadership to define and enforce standardized support policies, processes, and SLAs aligned with business goals.
  • Presents key initiatives and performance metrics at monthly and quarterly operations meetings with business stakeholders.
  • Manages vendor relationships and contract resources to ensure comprehensive support coverage and operational efficiency.
  • Oversees implementation of physical security solutions across the organization to protect assets and infrastructure.
  • Defines and maintains daily operational workflows and escalation procedures for efficient incident management.
  • Coordinates with internal and external teams to resolve IT issues through remote, phone, and in-person support.
  • Ensures accurate issue logging and resolution tracking in ITSM tools, while maintaining a robust knowledge base.
  • Establishes proactive monitoring and feedback mechanisms to continuously refine support processes and align with evolving business needs.

What experience do you have?

  • A bachelor’s degree in Computer Science, Engineering, Business, or a related field (preferred but not mandatory).
  • At least 3 years of IT management experience, ideally in multi-site or geographically dispersed environments.
  • Proven ability to manage OPEX and CAPEX budgets, including planning, forecasting, and cost control to support both operational and strategic goals.
  • Strong leadership and interpersonal skills, with a track record of building high-performing teams, influencing stakeholders, and fostering cross-functional collaboration.
  • Experience supporting executive and C-suite stakeholders with professionalism, discretion, and a white-glove approach to service.
  • Demonstrated expertise in IT Service Management (ITSM) tools and processes (e.g., ServiceNow, Jira Service Management), including tracking, analyzing, and reporting on support trends to drive continuous improvement.
  • Solid understanding of patch management, vulnerability remediation, and compliance practices to ensure secure and up-to-date systems.
  • Broad technical knowledge across computer hardware, Microsoft 365, Windows OS, and enterprise desktop software.
  • Familiarity with network topologies (LAN/WAN/VPN), protocols, and enterprise network infrastructure.
  • Ability to remain calm and solution-focused in high-pressure situations, thriving in collaborative and fast-paced environments.
  • Willingness to provide event support and hands-on assistance when needed.
  • Advanced proficiency in Microsoft Office applications, including Excel, PowerPoint, SharePoint, OneDrive, and Outlook.

We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.Internal Applicants: please apply through the link and provide written endorsement from your current manager.Why should you work for goeasy?In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…Financial Benefits:

  • Leverage our RRSP match and Employee Share Purchase Plan programs.
  • Annual bonus that rewards your hard work and dedication.
  • Employee discounts on furniture, electronics, and appliances.
  • MAT & PAT leave top-up.
  • Expand your financial knowledge through engaging Financial Literacy Learning opportunities.

Health and Lifestyle:

  • Enjoy company-paid volunteer days to give back to the community.
  • Access 24/7 healthcare with Virtual Doctor Appointments.
  • Personalize your benefits with a flexible modular benefits package.
  • Stay fit and energized with exclusive access to our on-site private gym at our head office.

Employee Perks:

  • Fuel your growth with the Tuition Assistance Program.
  • Double the impact of your generosity with Company Matched Charitable Donations.
  • Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
  • Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!

Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

goeasy – Manager, End User Operations – Mississauga, ON

Company: goeasy

Location: Mississauga, ON

Expected salary:

Job date: Wed, 25 Jun 2025 02:35:47 GMT

Job description: Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work®. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.If you’re seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let’s create a future of financial empowerment.Are you passionate about delivering exceptional IT support experiences and leading high-performing teams? As Manager, End User Operations, you’ll be at the heart of our technology support strategy – guiding a skilled Level 3 support team across multiple locations. You’ll be the go-to expert for our branches and support centre, ensuring seamless service delivery, vendor coordination, and compliance. Whether it’s supporting a new office buildout, leading a tech upgrade, or enhancing our service quality, you’ll collaborate with internal and external partners to make it happen. With ownership of budget oversight and a focus on customer satisfaction, you’ll play a key role in shaping how our people experience technology every day.What will you be doing?

  • Leads the IT end-user operations team, ensuring timely ticket resolution, effective escalation, and high user satisfaction.
  • Delivers exceptional white-glove support to executive leadership, exceeding expectations in responsiveness and issue resolution.
  • Continuously enhances the field support model and implements scalable processes to improve service delivery and the end-user experience.
  • Designs and leads enterprise-wide computer deployment initiatives, ensuring seamless rollout, configuration, and user onboarding.
  • Monitors and reports on vendor and partner performance against KPIs and SLAs, driving accountability and service quality.
  • Analyzes SLA and KPI trends to identify improvement opportunities and implements initiatives that enhance operational performance.
  • Collaborates with IT support staff to balance workloads, share knowledge, and accelerate issue resolution.
  • Builds and mentors a high-performing team of IT support experts, fostering professional development and a culture of service excellence.
  • Partners with IT leadership to define and enforce standardized support policies, processes, and SLAs aligned with business goals.
  • Presents key initiatives and performance metrics at monthly and quarterly operations meetings with business stakeholders.
  • Manages vendor relationships and contract resources to ensure comprehensive support coverage and operational efficiency.
  • Oversees implementation of physical security solutions across the organization to protect assets and infrastructure.
  • Defines and maintains daily operational workflows and escalation procedures for efficient incident management.
  • Coordinates with internal and external teams to resolve IT issues through remote, phone, and in-person support.
  • Ensures accurate issue logging and resolution tracking in ITSM tools, while maintaining a robust knowledge base.
  • Establishes proactive monitoring and feedback mechanisms to continuously refine support processes and align with evolving business needs.

What experience do you have?

  • A bachelor’s degree in Computer Science, Engineering, Business, or a related field (preferred but not mandatory).
  • At least 3 years of IT management experience, ideally in multi-site or geographically dispersed environments.
  • Proven ability to manage OPEX and CAPEX budgets, including planning, forecasting, and cost control to support both operational and strategic goals.
  • Strong leadership and interpersonal skills, with a track record of building high-performing teams, influencing stakeholders, and fostering cross-functional collaboration.
  • Experience supporting executive and C-suite stakeholders with professionalism, discretion, and a white-glove approach to service.
  • Demonstrated expertise in IT Service Management (ITSM) tools and processes (e.g., ServiceNow, Jira Service Management), including tracking, analyzing, and reporting on support trends to drive continuous improvement.
  • Solid understanding of patch management, vulnerability remediation, and compliance practices to ensure secure and up-to-date systems.
  • Broad technical knowledge across computer hardware, Microsoft 365, Windows OS, and enterprise desktop software.
  • Familiarity with network topologies (LAN/WAN/VPN), protocols, and enterprise network infrastructure.
  • Ability to remain calm and solution-focused in high-pressure situations, thriving in collaborative and fast-paced environments.
  • Willingness to provide event support and hands-on assistance when needed.
  • Advanced proficiency in Microsoft Office applications, including Excel, PowerPoint, SharePoint, OneDrive, and Outlook.

We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.Internal Applicants: please apply through the link and provide written endorsement from your current manager.Why should you work for goeasy?In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…Financial Benefits:

  • Leverage our RRSP match and Employee Share Purchase Plan programs.
  • Annual bonus that rewards your hard work and dedication.
  • Employee discounts on furniture, electronics, and appliances.
  • MAT & PAT leave top-up.
  • Expand your financial knowledge through engaging Financial Literacy Learning opportunities.

Health and Lifestyle:

  • Enjoy company-paid volunteer days to give back to the community.
  • Access 24/7 healthcare with Virtual Doctor Appointments.
  • Personalize your benefits with a flexible modular benefits package.
  • Stay fit and energized with exclusive access to our on-site private gym at our head office.

Employee Perks:

  • Fuel your growth with the Tuition Assistance Program.
  • Double the impact of your generosity with Company Matched Charitable Donations.
  • Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
  • Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!

Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.Follow useasyfinancialeasyhomeAbout usService ratingPersonal loansLease to own

goeasy – Director, Collections – Mississauga, ON

Company: goeasy

Location: Mississauga, ON

Expected salary:

Job date: Fri, 20 Jun 2025 04:18:28 GMT

Job description: Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work®. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.If you’re seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let’s create a future of financial empowerment.Are you a results-driven and strategic leader looking to make a meaningful impact? At goeasy, we’re looking for a Director, Collections. In this role, reporting to the Vice President, National Collections, you’ll play a key part in shaping and executing our collections strategy, optimizing portfolio performance, and strengthening the partnership between our centralized collections team and retail network.If you thrive in a fast-paced environment and bring a blend of operational expertise, analytical insight, and a people-first mindset, this is your opportunity to lead innovation across the collections lifecycle, deliver data-driven insights, and foster a culture of performance and growth.What will you be doing?

  • Leading the collections function across both pre-charge-off and post-charge-off portfolios.
  • Providing strategic oversight and support to a team of 130+ FTEs across centralized call centre and remote teams located across different regions.
  • Developing and implementing initiatives to boost recovery rates, reduce delinquency, and mitigate bad debt.
  • Partnering with retail operations to align field and central collections strategies for greater impact.
  • Leveraging data and performance metrics to spot trends, streamline workflows, and support resource planning.
  • Championing and evolving a best-in-class coaching framework that drives continuous improvement and team engagement.
  • Monitoring key performance indicators to drive accountability and deliver results.
  • Ensuring all operational processes comply with goeasy’s standards for security and compliance.
  • Presenting insights and strategic recommendations to senior leadership, backed by financial and operational analysis.

What experience do you have?

  • Bringing 5+ years of senior-level leadership experience in a collections or call centre environment (lending or non-bank financial services experience preferred).
  • Leading large, high-performing teams with a proven track record of success.
  • Applying strong business acumen and analytical skills to turn data into actionable strategy.
  • University degree or gaining equivalent practical experience.
  • Thriving in fast-paced, evolving environments with minimal oversight.
  • Communicating effectively both verbally and in writing while influencing cross-functional partners.
  • Navigating both centralized and decentralized collections models (an asset).
  • Understanding Canadian collections laws (a plus, but not required).

We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.Internal Applicants: please apply through the link and provide written endorsement from your current manager.Why should you work for goeasy?In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…Financial Benefits:

  • Leverage our RRSP match and Employee Share Purchase Plan programs.
  • Annual bonus that rewards your hard work and dedication.
  • Employee discounts on furniture, electronics, and appliances.
  • MAT & PAT leave top-up.
  • Expand your financial knowledge through engaging Financial Literacy Learning opportunities.

Health and Lifestyle:

  • Enjoy company-paid volunteer days to give back to the community.
  • Access 24/7 healthcare with Virtual Doctor Appointments.
  • Personalize your benefits with a flexible modular benefits package.
  • Stay fit and energized with exclusive access to our on-site private gym at our head office.

Employee Perks:

  • Fuel your growth with the Tuition Assistance Program.
  • Double the impact of your generosity with Company Matched Charitable Donations.
  • Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
  • Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!

Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.Follow useasyfinancialeasyhomeAbout usService ratingPersonal loansLease to own

goeasy – Director, Collections – Mississauga, ON

Company: goeasy

Location: Mississauga, ON

Expected salary:

Job date: Fri, 20 Jun 2025 22:55:23 GMT

Job description: Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work®. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.If you’re seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let’s create a future of financial empowerment.Are you a results-driven and strategic leader looking to make a meaningful impact? At goeasy, we’re looking for a Director, Collections. In this role, reporting to the Vice President, National Collections, you’ll play a key part in shaping and executing our collections strategy, optimizing portfolio performance, and strengthening the partnership between our centralized collections team and retail network.If you thrive in a fast-paced environment and bring a blend of operational expertise, analytical insight, and a people-first mindset, this is your opportunity to lead innovation across the collections lifecycle, deliver data-driven insights, and foster a culture of performance and growth.What will you be doing?

  • Leading the collections function across both pre-charge-off and post-charge-off portfolios.
  • Providing strategic oversight and support to a team of 130+ FTEs across centralized call centre and remote teams located across different regions.
  • Developing and implementing initiatives to boost recovery rates, reduce delinquency, and mitigate bad debt.
  • Partnering with retail operations to align field and central collections strategies for greater impact.
  • Leveraging data and performance metrics to spot trends, streamline workflows, and support resource planning.
  • Championing and evolving a best-in-class coaching framework that drives continuous improvement and team engagement.
  • Monitoring key performance indicators to drive accountability and deliver results.
  • Ensuring all operational processes comply with goeasy’s standards for security and compliance.
  • Presenting insights and strategic recommendations to senior leadership, backed by financial and operational analysis.

What experience do you have?

  • Bringing 5+ years of senior-level leadership experience in a collections or call centre environment (lending or non-bank financial services experience preferred).
  • Leading large, high-performing teams with a proven track record of success.
  • Applying strong business acumen and analytical skills to turn data into actionable strategy.
  • University degree or gaining equivalent practical experience.
  • Thriving in fast-paced, evolving environments with minimal oversight.
  • Communicating effectively both verbally and in writing while influencing cross-functional partners.
  • Navigating both centralized and decentralized collections models (an asset).
  • Understanding Canadian collections laws (a plus, but not required).

We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.Internal Applicants: please apply through the link and provide written endorsement from your current manager.Why should you work for goeasy?In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…Financial Benefits:

  • Leverage our RRSP match and Employee Share Purchase Plan programs.
  • Annual bonus that rewards your hard work and dedication.
  • Employee discounts on furniture, electronics, and appliances.
  • MAT & PAT leave top-up.
  • Expand your financial knowledge through engaging Financial Literacy Learning opportunities.

Health and Lifestyle:

  • Enjoy company-paid volunteer days to give back to the community.
  • Access 24/7 healthcare with Virtual Doctor Appointments.
  • Personalize your benefits with a flexible modular benefits package.
  • Stay fit and energized with exclusive access to our on-site private gym at our head office.

Employee Perks:

  • Fuel your growth with the Tuition Assistance Program.
  • Double the impact of your generosity with Company Matched Charitable Donations.
  • Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
  • Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!

Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

goeasy – Audio Visual (AV) Engineer – Mississauga, ON

Company: goeasy

Location: Mississauga, ON

Expected salary:

Job date: Mon, 12 May 2025 22:27:28 GMT

Job description: Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work®. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.If you’re seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let’s create a future of financial empowerment.Are you passionate about creating seamless audio-visual experiences? goeasy is looking for an Audio Visual Engineer to join us at our Mississauga Support Centre. In this role, you’ll report directly to the Manager of End User Technology and become a key part of a department that evolves alongside our customers’ needs and emerging technologies. You’ll collaborate closely with other members of the IT Services team, contributing in a supportive and team-oriented environment. Your focus will be on delivering exceptional customer service, not just to our clients, but also to our corporate office team.What will you be doing?

  • Managing all audio-visual technologies across multiple goeasy offices, including Pickering, Montreal, Downtown Toronto, Mississauga, and other event locations as needed.
  • Supporting staff in operating audio-visual solutions such as Microsoft Teams Rooms, Surface Hubs, and Crestron/Yealink hardware in meeting and executive boardrooms to ensure successful equipment operation.
  • Shooting, producing, and editing short-form videos for the IT department and other departments as required.
  • Diagnosing and resolving audio-visual issues related to camera functionality, audio levels, wireless microphone systems, speakers, and video switchers.
  • Operating and supporting camera and audio control systems for both in-person and broadcast events.
  • Providing technical advice and guidance to end users on all AV-related inquiries.
  • Configuring, deploying, maintaining, and supporting desktops/laptops, printers, mobile devices, tablets, and meeting room equipment both onsite and remotely.
  • Creating and maintaining knowledge base articles for new and known issues to support team education and efficiency.
  • Offering audio-visual consultation to business units for new AV implementations in existing or new office spaces.
  • Diagnosing, analyzing, and resolving desktop/laptop, mobile, printer, and meeting room technology issues of small to medium complexity.
  • Providing remote or on-site support for hardware and software installations as needed.
  • Demonstrating a customer service-oriented mindset and proactively resolving issues while ensuring efficient use of computing resources.

What experience do you have?

  • 1–3 years of experience using video editing software such as Adobe Premiere Pro or Final Cut.
  • 1–3 years of experience operating DSLR or mirrorless cameras, with a solid understanding of ISO, aperture, and shutter speed.
  • 2–3 years of experience supporting AV and meeting room technology in a medium-sized (100–500+ staff) or large (500–2,000+ staff) professional organization.
  • 2–3 years of hands-on experience with various audio-visual technologies, including Crestron, Yealink, Surface Hubs, and Microsoft Teams.
  • Networking knowledge, including routing, subnets, and configuring routers and switches.
  • Proficiency with macOS, iOS, Windows 10/11, Microsoft 365, and hardware such as laptops, desktops, iPhones, tablets, printers, and scanners.
  • Working knowledge of Microsoft Active Directory environments.
  • Knowledge of Crestron programming is considered an asset.
  • Post-secondary education or industry-recognized technical training, or an equivalent combination of education and experience.

Please note: you will need to work onsite five days a week at our Mississauga, ON head office, with occasional travel to other offices and out-of-province locations as required.Internal Applicants: please apply through the link and provide written endorsement from your current manager.Why should you work for goeasy?In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…Financial Benefits:

  • Leverage our RRSP match and Employee Share Purchase Plan programs.
  • Annual bonus that rewards your hard work and dedication.
  • Employee discounts on furniture, electronics, and appliances.
  • MAT & PAT leave top-up.
  • Expand your financial knowledge through engaging Financial Literacy Learning opportunities.

Health and Lifestyle:

  • Enjoy company-paid volunteer days to give back to the community.
  • Access 24/7 healthcare with Virtual Doctor Appointments.
  • Personalize your benefits with a flexible modular benefits package.
  • Stay fit and energized with exclusive access to our on-site private gym at our head office.

Employee Perks:

  • Fuel your growth with the Tuition Assistance Program.
  • Double the impact of your generosity with Company Matched Charitable Donations.
  • Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
  • Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!

Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

goeasy – Audio Visual (AV) Engineer – Mississauga, ON

Company: goeasy

Location: Mississauga, ON

Expected salary:

Job date: Tue, 13 May 2025 03:39:21 GMT

Job description: Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work®. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.If you’re seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let’s create a future of financial empowerment.Are you passionate about creating seamless audio-visual experiences? goeasy is looking for an Audio Visual Engineer to join us at our Mississauga Support Centre. In this role, you’ll report directly to the Manager of End User Technology and become a key part of a department that evolves alongside our customers’ needs and emerging technologies. You’ll collaborate closely with other members of the IT Services team, contributing in a supportive and team-oriented environment. Your focus will be on delivering exceptional customer service, not just to our clients, but also to our corporate office team.What will you be doing?

  • Managing all audio-visual technologies across multiple goeasy offices, including Pickering, Montreal, Downtown Toronto, Mississauga, and other event locations as needed.
  • Supporting staff in operating audio-visual solutions such as Microsoft Teams Rooms, Surface Hubs, and Crestron/Yealink hardware in meeting and executive boardrooms to ensure successful equipment operation.
  • Shooting, producing, and editing short-form videos for the IT department and other departments as required.
  • Diagnosing and resolving audio-visual issues related to camera functionality, audio levels, wireless microphone systems, speakers, and video switchers.
  • Operating and supporting camera and audio control systems for both in-person and broadcast events.
  • Providing technical advice and guidance to end users on all AV-related inquiries.
  • Configuring, deploying, maintaining, and supporting desktops/laptops, printers, mobile devices, tablets, and meeting room equipment both onsite and remotely.
  • Creating and maintaining knowledge base articles for new and known issues to support team education and efficiency.
  • Offering audio-visual consultation to business units for new AV implementations in existing or new office spaces.
  • Diagnosing, analyzing, and resolving desktop/laptop, mobile, printer, and meeting room technology issues of small to medium complexity.
  • Providing remote or on-site support for hardware and software installations as needed.
  • Demonstrating a customer service-oriented mindset and proactively resolving issues while ensuring efficient use of computing resources.

What experience do you have?

  • 1-3 years of experience using video editing software such as Adobe Premiere Pro or Final Cut.
  • 1-3 years of experience operating DSLR or mirrorless cameras, with a solid understanding of ISO, aperture, and shutter speed.
  • 2-3 years of experience supporting AV and meeting room technology in a medium-sized (100-500+ staff) or large (500-2,000+ staff) professional organization.
  • 2-3 years of hands-on experience with various audio-visual technologies, including Crestron, Yealink, Surface Hubs, and Microsoft Teams.
  • Networking knowledge, including routing, subnets, and configuring routers and switches.
  • Proficiency with macOS, iOS, Windows 10/11, Microsoft 365, and hardware such as laptops, desktops, iPhones, tablets, printers, and scanners.
  • Working knowledge of Microsoft Active Directory environments.
  • Knowledge of Crestron programming is considered an asset.
  • Post-secondary education or industry-recognized technical training, or an equivalent combination of education and experience.

Please note: you will need to work onsite five days a week at our Mississauga, ON head office, with occasional travel to other offices and out-of-province locations as required.Internal Applicants: please apply through the link and provide written endorsement from your current manager.Why should you work for goeasy?In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…Financial Benefits:

  • Leverage our RRSP match and Employee Share Purchase Plan programs.
  • Annual bonus that rewards your hard work and dedication.
  • Employee discounts on furniture, electronics, and appliances.
  • MAT & PAT leave top-up.
  • Expand your financial knowledge through engaging Financial Literacy Learning opportunities.

Health and Lifestyle:

  • Enjoy company-paid volunteer days to give back to the community.
  • Access 24/7 healthcare with Virtual Doctor Appointments.
  • Personalize your benefits with a flexible modular benefits package.
  • Stay fit and energized with exclusive access to our on-site private gym at our head office.

Employee Perks:

  • Fuel your growth with the Tuition Assistance Program.
  • Double the impact of your generosity with Company Matched Charitable Donations.
  • Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
  • Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!

Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.Follow useasyfinancialeasyhomeAbout usService ratingPersonal loansLease to own

Marketing Manager – goeasy – Mississauga, ON

Company: goeasy

Location: Mississauga, ON

Expected salary:

Job date: Fri, 13 Dec 2024 01:43:21 GMT

Job description: , we are seeking a data-driven, strategic, innovative, and hands-on Marketing Manager to lead our retail marketing initiatives, driving… on project management of sales events/campaigns, new product launches, or product updates, including managing cross-functional…

Regional Manager, goeasy (Talent Pooling) – goeasy – Mississauga, ON

Company: goeasy

Location: Mississauga, ON

Expected salary:

Job date: Sat, 07 Dec 2024 23:08:03 GMT

Job description: and make necessary adjustments to the P&L Grow Revenue Base Develop, guide, and monitor local marketing efforts Ensure…, safety, security, marketing/merchandising programs and store appearance Maintain and monitor fixed assets to standard…

Regional Manager, goeasy (Talent Pooling) – goeasy – Vancouver, BC

Company: goeasy

Location: Vancouver, BC

Expected salary:

Job date: Sat, 07 Dec 2024 23:19:14 GMT

Job description: and make necessary adjustments to the P&L Grow Revenue Base Develop, guide, and monitor local marketing efforts Ensure…, safety, security, marketing/merchandising programs and store appearance Maintain and monitor fixed assets to standard…

Digital Marketing Coordinator (10-Month Contract) – goeasy – Mississauga, ON

Company: goeasy

Location: Mississauga, ON

Expected salary:

Job date: Sat, 23 Nov 2024 23:53:13 GMT

Job description: as well as point-of-sale-financing through easyhome, easyfinancial, and LendCare. We’re seeking a Digital Marketing Coordinator… to join our dynamic team on a 10-month contract. Reporting to the Director, Digital Performance Marketing, you will play a pivotal role in…