Company: Graham
Location: Vancouver, BC
Job description: . About the Role: The Project Manager is accountable for providing project management and direction for a project, ensuring… and exceeding customer needs and expectations. As a Project Manager at Graham, you will: Collaborate with Preconstruction in…
The Project Manager is responsible for overseeing and managing projects to meet and exceed customer expectations. They work closely with the Preconstruction team at Graham to provide project management and direction.
Title: Customer Support Specialist
Location: Toronto, ON
Salary: Competitive
Job Description:
We are looking for a motivated and customer-oriented individual to join our team as a Customer Support Specialist. In this role, you will be responsible for providing top-notch customer service to our clients, answering inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities:
– Respond to customer inquiries via phone, email, and chat
– Provide product information and assistance to customers
– Resolve customer complaints and issues effectively and efficiently
– Communicate with other departments to ensure customer needs are met
– Maintain accurate records of customer interactions and transactions
– Assist with order processing and fulfillment as needed
– Identify opportunities for process improvements and make recommendations
Qualifications:
– Previous experience in customer service or a related role
– Excellent communication and problem-solving skills
– Proficiency in Microsoft Office Suite
– Ability to work in a fast-paced environment and multitask effectively
– Strong attention to detail and organizational skills
– Experience working in a retail or e-commerce environment is a plus
If you are a team player with a passion for providing exceptional customer service, we would love to hear from you. Apply now to join our growing team!
Expected salary: $100000 – 150000 per year
Job date: Thu, 13 Jun 2024 22:27:14 GMT