Agent Customer Care – Hilton Grand Vacations – Orlando, FL

Company: Hilton Grand Vacations

Location: Orlando, FL

Expected salary:

Job date: Thu, 31 Jul 2025 02:01:33 GMT

Job description:

Job Title: Guest Services Coordinator

Job Description:

As a Guest Services Coordinator, you will be the primary point of contact for guests responding to inbound calls regarding marketing promotions and tour bookings. Your role will involve assisting guests with rescheduling accommodations, booking tours, and resolving any inquiries to ensure a seamless and enjoyable experience.

Key Responsibilities:

  • Respond to inbound calls from guests regarding marketing offers and tour arrangements.
  • Assist guests in rescheduling accommodations and booking tours effectively.
  • Provide exceptional customer service by addressing guest inquiries and resolving issues promptly.
  • Utilize multiple digital systems concurrently to manage bookings and guest information.
  • Maintain clear and professional oral and written communication at all times.
  • Collaborate with team members to ensure a smooth operation and enhance guest satisfaction.

Qualifications:

  • Strong oral and written communication skills.
  • Basic digital literacy and proficiency in using various software applications.
  • Ability to multitask and manage several systems simultaneously.
  • Previous experience in guest services or a related field is a plus.

Join our skilled team and contribute to creating memorable experiences for our guests!

Agent Customer Care – Hilton Grand Vacations – Orlando, FL

Company: Hilton Grand Vacations

Location: Orlando, FL

Expected salary:

Job date: Wed, 30 Jul 2025 23:24:04 GMT

Job description:

Job Title: Guest Services Specialist

Job Description:

We are seeking a proactive and detail-oriented Guest Services Specialist to join our skilled team. In this role, you will be responsible for responding to inbound calls from guests who have received marketing offers. Your primary tasks will include rescheduling accommodations and booking tours, ensuring a seamless and enjoyable experience for our guests.

Key Responsibilities:

  • Handle inbound calls professionally and efficiently, addressing guest inquiries regarding accommodations and tour options.
  • Reschedule existing bookings as requested, ensuring all changes are accurately recorded in our systems.
  • Assist guests in booking tours, providing detailed information about options available to enhance their stay.
  • Maintain excellent oral and written communication skills to provide clear and effective information to guests.
  • Navigate multiple digital systems simultaneously to manage bookings, updates, and customer interactions.
  • Collaborate with team members to resolve issues and provide exceptional customer service.

Qualifications:

  • Strong verbal and written communication skills.
  • Basic digital literacy, with the ability to operate various software applications and systems.
  • Excellent multitasking abilities and the capacity to manage multiple calls and requests simultaneously.
  • Previous experience in customer service or hospitality is a plus.

Join our team and play a crucial role in delivering exceptional experiences for our guests!

Agent Customer Care – Hilton Grand Vacations – Orlando, FL

Company: Hilton Grand Vacations

Location: Orlando, FL

Expected salary:

Job date: Wed, 30 Jul 2025 22:58:16 GMT

Job description:

Job Title: Guest Services Coordinator

Job Description:

As a Guest Services Coordinator, you will play a pivotal role in enhancing our guests’ experiences by managing tour bookings and rescheduling accommodations. Your responsibilities will include responding to inbound calls from guests who have engaged with our marketing initiatives, ensuring their inquiries are met with professionalism and courtesy.

Key Responsibilities:

  • Handle inbound calls from guests, providing prompt and efficient assistance regarding their bookings and reservations.
  • Reschedule accommodations and book tours as per guest requests, ensuring a seamless experience.
  • Utilize multiple systems simultaneously to manage guest information and maintain accurate records.
  • Communicate effectively, both orally and in writing, to ensure clear understanding and satisfaction for our guests.
  • Collaborate with other team members to streamline reservations and enhance service delivery.

Qualifications:

  • Excellent oral and written communication skills.
  • Basic digital literacy to navigate and operate various software systems.
  • Strong multitasking abilities to manage numerous inquiries and tasks simultaneously.
  • A customer-centric approach, ensuring the highest level of service.

Join our team and contribute to creating memorable experiences for our guests!

Agent Customer Care – Hilton Grand Vacations – Orlando, FL

Company: Hilton Grand Vacations

Location: Orlando, FL

Expected salary:

Job date: Thu, 31 Jul 2025 02:44:36 GMT

Job description:

Job Title: Guest Services Coordinator

Job Description:

We are seeking a highly organized and communicative Guest Services Coordinator to join our dedicated team. In this role, you will be responsible for managing inbound calls from guests interested in our marketing offerings. Your primary tasks will include rescheduling accommodations, booking tours, and providing exceptional customer service.

Key Responsibilities:

  • Respond promptly to inbound calls from guests regarding rescheduling of accommodations and booking tours.
  • Utilize strong oral and written communication skills to assist guests effectively.
  • Demonstrate basic digital literacy by navigating multiple systems and platforms simultaneously.
  • Address guest inquiries and resolve issues with professionalism and efficiency.
  • Maintain accurate records of guest interactions and bookings.

Qualifications:

  • Excellent oral and written communication skills.
  • Proficiency in basic digital tools and the ability to multi-task in a fast-paced environment.
  • Strong problem-solving skills and a customer-oriented mindset.
  • Previous experience in a customer service role is preferred but not required.

Join our team and help create memorable experiences for our guests!

Agent Customer Care – Hilton Grand Vacations – Orlando, FL

Company: Hilton Grand Vacations

Location: Orlando, FL

Expected salary:

Job date: Thu, 31 Jul 2025 06:38:27 GMT

Job description:

Job Description: Guest Services Coordinator

Position Overview:

We are seeking a motivated and detail-oriented Guest Services Coordinator to join our dynamic team. In this role, you will play a critical part in ensuring exceptional experiences for our guests by handling inbound calls, rescheduling accommodations, and booking tours.

Key Responsibilities:

  • Respond to inbound calls from guests who have received marketing materials, assisting them with inquiries, reservations, and modifications.
  • Facilitate the rescheduling of accommodations and the booking of tours to enhance guest satisfaction.
  • Maintain accurate records of guest interactions and transactions in our systems.
  • Provide excellent oral and written communication support to ensure clarity and understanding.
  • Utilize basic digital literacy skills to operate various booking and management systems simultaneously.

Qualifications:

  • Strong interpersonal skills with the ability to communicate effectively with guests and team members.
  • Proficient in digital tools, with a capacity to learn and operate multiple systems concurrently.
  • Prior experience in customer service or hospitality is a plus.
  • A positive attitude and a commitment to providing outstanding guest service.

Join our team and be a part of creating memorable experiences for our guests!

Sales Coaching Specialist – Hilton Grand Vacations – Orlando, FL

Company: Hilton Grand Vacations

Location: Orlando, FL

Expected salary:

Job date: Wed, 27 Aug 2025 03:18:44 GMT

Job description:

Job Title: One-on-One & Group Coaching Specialist

Job Description:

We are seeking a dynamic and motivated One-on-One & Group Coaching Specialist to join our team at HGV. In this role, you will play a critical part in executing our Direct Marketing Sales Strategy, ensuring that coaching sessions align with our overarching goals across various teams and campaigns.

Key Responsibilities:

  • Conduct personalized one-on-one coaching sessions to support individual team members in enhancing their sales skills, addressing challenges, and achieving performance objectives.
  • Facilitate engaging group coaching sessions to foster collaboration, share best practices, and drive collective success within teams.
  • Collaborate with sales leaders to develop tailored coaching programs that align with the HGV Direct Marketing Sales Strategy.
  • Monitor and evaluate the effectiveness of coaching sessions, providing actionable feedback and making continuous improvements to coaching methodologies.
  • Assist in the creation of training materials and resources that support the sales strategy and empower team members.
  • Build strong relationships with team members, nurturing a culture of learning and growth.

Qualifications:

  • Proven experience in sales coaching or training, particularly in a marketing or direct sales environment.
  • Strong understanding of sales strategies and best practices.
  • Excellent communication and interpersonal skills, with a passion for mentoring and empowering others.
  • Ability to analyze performance metrics and utilize data to inform coaching strategies.
  • Flexibility to adapt coaching styles to meet diverse team needs.

Join us at HGV and make a meaningful impact on our sales teams through effective coaching and collaboration!

Supervisor, Activations – Hilton Grand Vacations – Orlando, FL

Company: Hilton Grand Vacations

Location: Orlando, FL

Expected salary:

Job date: Thu, 28 Aug 2025 06:54:03 GMT

Job description:

Job Description: Marketing and Regulatory Compliance Specialist

Overview:
We are seeking a detail-oriented Marketing and Regulatory Compliance Specialist to join our dynamic team. In this role, you will play a critical part in ensuring that our marketing strategies comply with industry regulations while effectively supporting our sales goals.

Key Responsibilities:

  1. Regulatory Compliance:

    • Monitor and interpret relevant regulatory standards to ensure that all marketing materials and campaigns meet compliance requirements.
    • Develop and implement processes for regular reviews and updates of marketing content to align with changing regulations.

  2. Collaboration:

    • Work closely with the marketing and sales teams to align outbound strategies with overarching campaign goals.
    • Facilitate effective communication between departments to integrate compliance considerations into marketing strategies from the outset.

  3. Data Analysis:

    • Analyze market trends, customer feedback, and campaign performance metrics to enhance the effectiveness of marketing initiatives.
    • Utilize data insights to refine strategies and optimize compliance procedures, ensuring maximum impact while adhering to regulations.

  4. Training and Support:

    • Provide training sessions and resources to marketing and sales teams on compliance standards and best practices.
    • Act as a point of contact for inquiries related to regulatory matters and marketing compliance.

  5. Reporting:

    • Prepare and present reports on the effectiveness of compliance measures and the success of marketing strategies to stakeholders.
    • Continuously evaluate and suggest improvements to compliance processes and marketing approaches.

Qualifications:

  • Bachelor’s degree in Marketing, Business Administration, or a related field.
  • Experience in a marketing role, preferably with a focus on regulatory compliance.
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration abilities.
  • Familiarity with industry regulations and standards related to marketing.

Join Us:
If you are passionate about marketing and eager to ensure compliance while driving strategic initiatives, we invite you to apply for this exciting opportunity!

Grand River Hospital – Dietetic Technician – Kitchener, ON

Company: Grand River Hospital

Location: Kitchener, ON

Expected salary:

Job date: Wed, 27 Aug 2025 06:45:37 GMT

Job description: Job Description:POSITION: Dietetic TechnicianHOURS OF WORK: Variable Shifts Including Weekdays, Afternoons, WeekendsSummary:

  • Collects, assesses and inputs in the CBORD system all patient related information required to ensure the provision of patient specific meals consistent with the diet order prescribed.
  • Screens and assesses patients at low and moderate nutritional risk and develops and implements nutrition care plan
  • Works in conjunction with clinical dietitians and SLPs in performing these duties
  • Conducts meal rounds
  • Patient diet teaching as assigned
  • Participates in the mentoring of the Dietetic Internship Program students
  • Participates in department quality improvement projects
  • Performs diet office duties including menu entry, tray tickets, processing ADTs and inputting diet order and preferences
  • Provides nutritional care to low and moderate risk patients. Acts as liaison on behalf of the department with nursing units, patients and clinical dietitians in the provision of nutritional care. Contributes to ensuring there is a safe environment for patients, staff and visitors.

Qualifications

  • Graduate of an approved Food and Nutrition Management Program at a Community College or University graduate of Food and Nutrition Program
  • Membership in the Canadian Society of Nutrition Management (CSNM)
  • Excellent decision-making skill
  • Excellent clinical nutrition knowledge
  • Excellent interpersonal and customer service skills
  • Excellent verbal and written communication skills
  • Excellent organizational and time management skills.
  • Demonstrated ability to work effectively as a team member and independently to accomplish daily tasks
  • Proficiency in Microsoft office
  • Knowledge of CBORD computer software is an asset.

As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Grand River Hospital requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.APPLICATIONS WILL BE RECEIVED UNTIL THE POSTING IS CLOSED.Please include a resume with your application in order to ensure that your qualifications are appropriately considered in the hiring process.Grand River Hospital is committed to fair and equitable employment and in our recruitment and selection practices. We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to: racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community. We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment. Grand River Hospital is a proud member of the Canadian Centre for Diversity and Inclusion (CCDI).Upon individual request, the hospital will endeavour to remove any barrier to the hiring process to accommodate candidates, including those with disabilities. Should any applicant require accommodation through the application, interview or selection processes, please contact Human Resources in advance for assistance.

Marketing Support Coordinator – Hilton Grand Vacations – Orlando, FL

Company: Hilton Grand Vacations

Location: Orlando, FL

Expected salary:

Job date: Fri, 22 Aug 2025 04:20:50 GMT

Job description:

Job Description: Marketing Support / Guest Tour Coordinator (Night Shift)

As a Marketing Support / Guest Tour Coordinator on the night shift, you will play a pivotal role in ensuring our marketing initiatives and guest experiences are executed to the highest standards. Your primary responsibility will be to serve as the first point of contact for both the Marketing team and In-House team members, facilitating seamless communication and collaboration.

Key Responsibilities:

  • Act as the initial contact for inquiries from the Marketing team and In-House team members, providing prompt and effective support.
  • Coordinate and conduct guest tours, ensuring all guests receive exemplary service and information about our offerings.
  • Collaborate with the marketing team to assist in executing promotional campaigns and events, providing logistical support as needed.
  • Maintain accurate records of guest interactions and feedback to help improve future marketing efforts and guest experiences.
  • Monitor and report on the performance of marketing initiatives during your shift, offering insights for improvements.
  • Utilize various tools and software to manage scheduling, communication, and reporting effectively.
  • Ensure a welcoming and organized environment for both teams and guests during all interactions.

Qualifications:

  • Strong communication and interpersonal skills, with a passion for delivering exceptional customer service.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Proficiency in Microsoft Office Suite and other relevant software.
  • Previous experience in a marketing or customer service role is preferred.
  • Flexibility to work night shifts, including weekends and holidays as needed.

Join us in creating memorable guest experiences and supporting our marketing initiatives with your expertise!

Field Marketing Training Manager – Hilton Grand Vacations – Orlando, FL

Company: Hilton Grand Vacations

Location: Orlando, FL

Expected salary:

Job date: Fri, 22 Aug 2025 06:10:38 GMT

Job description:

Job Title: Learning and Development Analyst

Job Description:

We are seeking a dedicated and detail-oriented Learning and Development Analyst to join our team. In this role, you will be responsible for evaluating and running reports on various learning activities, ensuring the effectiveness and alignment of our training programs with organizational goals.

Key Responsibilities:

  • Conduct thorough evaluations of learning activities to assess their impact and effectiveness.
  • Generate and analyze reports on training metrics, learner engagement, and program outcomes to provide actionable insights.
  • Collaborate with stakeholders to identify learning needs and recommend tailored development initiatives.
  • Promote a culture of continuous learning by marketing our learning and development programs to employees at all levels.
  • Design and implement communication strategies, including newsletters, presentations, and internal marketing campaigns, to enhance program visibility and participation.
  • Gather feedback from employees and stakeholders to continuously improve training offerings.
  • Stay updated on industry trends and best practices in learning and development to ensure programs remain relevant and effective.

Qualifications:

  • Bachelor’s degree in Human Resources, Education, or a related field.
  • Proven experience in learning and development, training evaluation, or a similar role.
  • Strong analytical skills with proficiency in data interpretation and reporting software.
  • Excellent communication and marketing skills to effectively promote learning initiatives.
  • Ability to collaborate with diverse teams and influence stakeholders.

Join us in fostering a thriving learning culture that empowers employees to achieve their full potential!