Company: The Sydney Call Centre
Location: Sydney, NS
Expected salary:
Job date: Wed, 16 Jul 2025 06:41:16 GMT
Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…
MCI offers a range of services under various brands, focusing on enhancing customer interactions through different platforms. Key areas include:
- Collections and Account Receivables: Efficient management of outstanding debts.
- Customer Experience Provider (CXP): Aiming to improve overall customer satisfaction.
- Customer Service: Delivering support and assistance to clients.
- Digital Experience Provider (DXP): Offering digital solutions to enhance customer engagement.
Brands under MCI include:
- MCI BPO and MCI BPOaaS: Business Process Outsourcing services.
- MarketForce: Marketing strategies and services.
- GravisApps: Application development for better customer interaction.
- Gravis Marketing: Focused on marketing solutions.
- MarchEast and Mass Markets: Provide additional service offerings.
- MCI Federal: Services tailored for government and federal clients.
Together, these initiatives and brands work towards streamlining processes and improving customer experiences across various sectors.
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