Company: HLC Talent
Location: Toronto, ON
Expected salary:
Job date: Mon, 16 Sep 2024 22:51:34 GMT
Job description: Company DescriptionOur client is seeking an experienced and results-driven Ecommerce Manager to lead their ecommerce team. The ideal candidate will have exceptional leadership skills, and a strategic mindset. As an Ecommerce Team Leader, you will oversee the ecommerce operations, manage a team of five staff members, and develop strategies to drive sales, enhance customer experience, and optimize online transactions.Why Join Our Client?
- Opportunity to work with a dynamic and innovative team.
- Competitive salary and benefits package.
- Growth and professional development opportunities.
- A collaborative and supportive work environment.
If you are a seasoned ecommerce professional with strong leadership skills and a passion for online retail, we would love to hear from you. Apply now to join our client’s team and help drive their online success!Job DescriptionKey Responsibilities:Team Leadership and Management:
- Supervise, mentor, and motivate a team of five ecommerce staff members, ensuring alignment with company goals and objectives.
- Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities.
- Foster a collaborative and positive work environment, encouraging innovation and creativity.
Ecommerce Strategy and Execution:
- Develop and implement comprehensive ecommerce strategies to drive online sales and achieve revenue targets.
- Coordinate with the marketing team to create and execute online promotions, email campaigns, and social media strategies.
- Analyze sales data and customer behavior to identify trends and opportunities for growth.
Website and Platform Management:
- Oversee the day-to-day management of the ecommerce website, ensuring all products are accurately listed and up-to-date.
- Optimize product listings for SEO to increase visibility and drive traffic.
- Manage product categories, descriptions, images, and pricing.
Customer Experience:
- Ensure a seamless and enjoyable shopping experience for customers.
- Handle escalated customer inquiries and complaints efficiently, providing excellent customer service.
- Monitor and improve website usability and performance.
Inventory and Order Management:
- Monitor inventory levels and coordinate with the supply chain team to ensure product availability.
- Manage order processing, fulfillment, and shipping to ensure timely delivery.
- Track and report on order metrics and fulfillment performance.
Analytics and Reporting:
- Use analytics tools to track website performance, sales, and customer behavior.
- Prepare regular reports on ecommerce metrics, providing insights and recommendations for improvement.
- Stay updated on industry trends and best practices to ensure the ecommerce strategy remains competitive.
Qualifications
- Bachelor’s degree in Marketing, Business, or a related field.
- Proven experience in ecommerce management or a similar role.
- Strong understanding of ecommerce platforms (e.g., Shopify, Magento, WooCommerce).
- Proficiency in SEO, digital marketing, and web analytics tools (e.g., Google Analytics).
- Excellent organizational and project management skills.
- Strong analytical skills and the ability to interpret data to make informed decisions.
- Excellent communication and leadership skills.
- Experience in managing and developing a team.
Additional InformationWe appreciate the interest of all applicants, however, only those selected for an interview will be contacted. All applicants offered a position must successfully complete a pre-employment background check. Our client is an Equal Opportunity Employer building a capable, committed, diverse workforce.
Our client is seeking an experienced Ecommerce Manager to lead their team, drive sales, enhance customer experience, and optimize online transactions. The ideal candidate will have exceptional leadership skills and a strategic mindset. Responsibilities include team leadership, ecommerce strategy development, website management, customer experience enhancement, inventory and order management, and analytics and reporting. Qualifications include a Bachelor’s degree in Marketing or Business, proven experience in ecommerce management, proficiency in ecommerce platforms and digital marketing tools, organizational and project management skills, strong analytical and communication skills, and experience in managing and developing teams. The company offers competitive salary, benefits, growth opportunities, and a collaborative work environment.