Coordinator, Trade Marketing – Holt Renfrew – Toronto, ON

Company: Holt Renfrew

Location: Toronto, ON

Expected salary:

Job date: Sat, 21 Jun 2025 03:20:25 GMT

Job description: Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.The Coordinator, Trade Marketing supports the Trade Marketing leaders across a range of commodities (e.g. Ready to Wear, Accessories, Leased, Cosmetics, etc.) and areas (e.g. Promotions/Sale, Pop-Ups, Vendor Programs, etc) in all aspects of marketing the divisional vendor marketing programs to deliver on divisional sales targets: owned and paid digital, visual, experiential (Pop-up/Events) and promotions/sale from programming, tracking, briefing, facilitating approvals, to budget and post-mortem reconciliation. This role works cross-functionally across marketing, creative, merchant and store teams to ensure all aspects of vendor marketing programs are delivered with excellence and on time to our stores.Specific responsibilities include (but are not limited to) the following:Support the Trade Marketing team in preparing all marketing briefs for program activations: Digital, Campaign, Visual, Trend stories, CRM programs, Paid Media, Website, Promotions/Sale and Pop-UpsManage vendor/ merchant program approvalsMakes day-to-day decisions on how to administer and communicate programs within established framework of existing program. Suggest updates to programs, troubleshoot, and implement enhancements working with creative / vendor, with major changes approved by Manager. Manages timely communication of programs to relevant internal teams and vendor partners; preparation of post-mortem program recapsWork directly with merchants and vendors for program approvals – always ensuring Holts POV is prioritized while providing recommendations on how best to leverage vendor assets.Partner with key stakeholders (Buying, Stores, Planning, Legal, IT, Marketing, Visual etc.) to understand and develop promotional opportunities as well as targeted CRM initiatives to help design and execute data driven campaigns (promotional, vendor lead, etc) intended to acquire, retain and reactivate customersManages work-backs internally (Creative/Visual/CRM/Legal/Store) to ensure timely execution of programs to support new arrivals/launches/programs/sale and promotional campaignsManage all calendar inputs – tracking weekly/monthly/seasonal priorities from all merchants as well as Sale/Promo ensuring deliveries match programs in-season – feeding weekly/monthly/seasonal program executionQuant sheet development: Editorial – drive sales tracking and program effectiveness, Visual and PR Seasonal Programs and Own Bought Pop-Ups – Facilitate priorities across the Trade and Visual Teams for a singular viewPartner with all teams (CRM, Brand Marketing, Stores, Merchants etc) on program post mortem analysis, gathering insights around sales performance, activations, redemptions and category performance across channelsDrive the achievement of COOP and Expense goals work with vendors to maximize their COOP investments and partner with internal teams (Media/Visual/Store/etc) to maximize program budgets, optimizing expensesMakes recommendations on program enhancements, packages and adjustments within budget parameters; manages timelines for efficient COOP collectionOn a continuous basis, update team budget trackers/Leads accruals process for timely accounting of expenses / COOP; providing monthly recap to Finance/DVPManages the vendor selling events and activations calendar – Leads the coordination of all Beauty eventing in partnership with the Marketing manager, merchant team, store teams (Events/CSMs) and SSC events team for seamless execution (Cosmetics only)Make recommendations to the vendor and store marketing teams on program live dates and how to improve events and processesThe ideal candidate:Post-Secondary degree or diploma in marketing or related disciplineMinimum 2 years of experience – project management, events, marketingExcellent project management skills to prioritize projects and balance the needs of multiple stakeholdersDemonstrate strength in negotiating with internal teams and vendors to ensure projects are completed within scope and on budgetStrong communication skills to ensure accurate information is captured on all program documents/ calendars and is cascaded to the appropriate internal/external teams.Ability to work cross-functionally in a matrixed environmentHolt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees — their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

Holt Renfrew provides a dynamic and growth-oriented work environment that emphasizes fashion and corporate social responsibility. They offer competitive compensation packages, including employee discounts, benefits, and tuition assistance. The role of Coordinator, Trade Marketing involves supporting various vendor marketing programs across categories like Ready to Wear and Cosmetics. Key responsibilities include preparing marketing briefs, managing approvals, communicating with internal and external teams, and analyzing campaign effectiveness. The ideal candidate should have a marketing-related degree, at least two years of project management experience, strong communication skills, and the ability to work in a collaborative environment. Holt Renfrew values diversity and inclusivity in its workplace and ensures accommodations for candidates throughout the recruitment process.

Product Manager, Omnichannel (12 Month Contract) – Holt Renfrew – Toronto, ON

Company: Holt Renfrew

Location: Toronto, ON

Expected salary:

Job date: Sun, 15 Jun 2025 02:14:54 GMT

Job description: Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.The Product Manager, Omnichannel (12 Month Contract) is responsible for identifying business needs and opportunities aligned to Holt Renfrew’s overall digital roadmap and coordinating all business activities relating to the evaluation, development, and execution of its prioritized elements. The Manager will work with Digital, eCommerce, Marketing and Customer Experience leadership to help shape and revise the roadmap leveraging an understanding of the business strategy, customer and stakeholder needs, market innovation, and technology/budgetary constraints.Specific responsibilities include (but are not limited to) the following:Serve as a subject matter expert in omnichannel customer experiences, products, tools, and market innovationCapture and prioritize customer and business user needs related to omnichannel functionalities and products (e.g. web storefront, merchandising & associate clienteling tools, product content management, etc.)Lead discovery sessions with Business, UX and IT/Development teamsTranslate identified user needs into use case scenarios, user stories, and business requirements; including collaborating with stakeholders to define acceptance criteriaDefine product strategy and roadmap to ensure timely delivery of committed features and releases by supporting agile sprint planning and prioritization activitiesCoordinate user acceptance testing by executing the testing strategy, scheduling resources and tracking test performanceSupport creation of business cases to validate opportunity for financial benefits and secure fundingSupport the identification and evaluation of vendor solutions and make build vs. buy tradeoffsLeverage google analytics to evaluate feature performance and ensure regular measurement of successTriage and troubleshoot product issues and user-reported system defects using reporting and tools, manage issue from identification to resolutionPerform ongoing data analysis to understand employee & customer interaction and areas of opportunity, including user testingIdentify areas for operational process improvements or solution augmentations to streamline processes and enhance the Omnichannel customer experienceManage or support relationships with third party vendors to ensure operationalization of new products, policies, and processes and drive integration and coordination with the stores, partners, and the retail teamEstablish and maintain strong customer relationships with internal and external customers, managers and staffThe ideal candidate:Bachelor’s Degree in technical related field (Sciences, Information Systems, Technology, Engineering) or Business Administration with a focus on technologyMinimum 5-7 years of experience working in Digital Retail or Omnichannel product management or support areas creating innovative, customer-facing features; experience in luxury apparel/beauty a strong assetExperience working in an agile software development environment and familiarity with scrum principlesExperience working in an SAP environment and with SAP tools (e.g. Hybris) a strong assetExperience working with Jira, Google analytics, Figma, Miro, and user testing tools a strong assetExperience working on project teams with clear deliverables and deadlinesStrong project management and problem-solving skillsStrong analytical and organizational skillsAttention to detailStrong interpersonal skillsAbility to work independently and multi-taskAdaptable and comfortable with ambiguity and changeAbility to innovate and stretch thinking, but ground actions in realities of businessProficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)The measures of success:Delivery of Ecommerce and Omnichannel-enabled salesDelivery of identified digital products and enhancements on-time, on-budget, and error-freeFeedback from internal and external clientsHolt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees — their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

Holt Renfrew is seeking a Product Manager for a 12-month contract, focused on omnichannel development within their digital roadmap. The position requires expertise in omnichannel customer experiences and collaboration with various teams, including Digital, eCommerce, and Marketing. Key responsibilities include identifying customer needs, leading product strategy, managing user testing, analyzing data, and improving operational processes.

Candidates should have a Bachelor’s degree in a relevant field and 5-7 years of experience in digital retail or product management, preferably in the luxury sector. Familiarity with agile methodologies and tools like Jira and Google Analytics is essential. Strong project management skills and the ability to navigate ambiguity are crucial. Holt Renfrew emphasizes diversity and inclusion, ensuring an accessible recruitment process for all candidates.

Benefits include competitive compensation, employee discounts, health benefits, and opportunities for learning and development.

Senior Graphic Designer – Holt Renfrew – Toronto, ON

Company: Holt Renfrew

Location: Toronto, ON

Expected salary:

Job date: Sun, 15 Jun 2025 05:30:35 GMT

Job description: Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.**All applicants must include a link to their portfolio as part of their application and/or resume. Applications submitted without a portfolio may not be considered**We are seeking a Senior Graphic Designer will develop and assist in the visual representation and execution of digital and printed materials that support the Holt Renfrew brand and strategy with innovative ideas, led by a proven track record in both creative and functional design. You thrive in brand and product representation, from branding to digital & print.Specific responsibilities include (but are not limited to) the following:Support the creation and production of Marketing ideas that enhance the brand and inspire our customers.Conceptualize and implement design strategies that are in-line with Holt Renfrew brand aesthetics and standards for seasonal Campaigns.Collaborate with the marketing and brand strategy team to conceptualize and execute all graphic elements for key marketing programs and initiativesMaintain expert level knowledge of global brand standards, championing the value of the brand, ensuring design solutions support global initiativesDemonstrate high ability to manage complex projects and synthesize direction from many key stakeholder across the business to the teamAct as a consultant to the marketing team and provide graphic design expertise to increase visual impact and effectiveness of brand materials to support business objectivesResponsible for the archiving and creating libraries for increased productivity and collaboration of graphic production art, source files, template files and related graphical assetsManage all designated projects from concept development through to execution in a timely manner, while working within project schedules and deadlines.Onboard new designers including freelancers, demonstrating creative processes and company-wide policies, offering resources and support for the duration of their standing with the companyProvide creative and innovative approaches as well as outstanding attention to detail and quality under challenging deadlines, including but not limited to digital and print vehicles that range across website landing pages, editorial content, email, vendor look books, social media assets, in-store signage, OOH, direct mail pieces, and private label packaging.Conceptualize design strategies in-line with brand aesthetics and standards for seasonal Campaigns and partners with copy and Art Department on all creative layouts based on final design concept approval.Support Photo studio onset by supervising and providing support for fashion, beauty, still life and video, ensuring visuals are on-brand, diverse, contemporary, and desirable within approved direction, as neededThe ideal candidate must have solid problem solving abilities, strong communication skills and the ability to innovate with concept and executions.Ensure brand consistency on all projects.Optimize workflow efficiencies with the Production Team.Research and provide recommendations on best practices, industry and consumer trends.Pre-flight all material for print and format for optimal reproduction.Ability to create and execute content-rich, engaging animated GIFs and motion cuts.The ideal candidate:Post graduate degree or diploma in graphic design is preferred7+ years’ experience in an advertising agency, design studio or retail organizationProficiency in MS Suite: PowerPoint, Excel, Word, etc.Strong conceptual ability and attention to detailOn set photography art direction experience is a plus!Proficient in digital/web production and design, with experience in user interface designExceptional skills in design and typographyAbility to work within a fast-paced, team environmentStrong prioritizing, problem-solving, presentation, communication and presentation skillsSkilled in graphic design software including Adobe Photoshop, Illustrator, InDesign, and Figma.Experience using KeynoteExperience in motion graphics and text animation is a plus!Ability to understand both the aesthetic needs and the technical requirements of the digital space and how to adapt from print to digital.Knowledge of UX principles and best practices and how they can be applied to design.Passion for retail, digital design, in-store marketing, and new trends and ideas in graphic design.Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees — their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

Holt Renfrew is seeking a Senior Graphic Designer to enhance their brand through innovative digital and print designs. This role involves developing visual materials, collaborating on marketing strategies, and ensuring brand consistency across various projects. Key responsibilities include managing complex projects, mentoring new designers, and optimizing workflows. Ideal candidates should have over 7 years of experience in graphic design, proficiency in relevant software, strong communication skills, and a passion for retail and digital design. The company offers competitive compensation, benefits, and is committed to diversity and inclusion in the workplace. Applicants must include a portfolio link when applying.