Hush Blankets – Director eCommerce – HUSH (Hybrid) – Toronto, ON

Company: Hush Blankets

Location: Toronto, ON

Job description: Company Description

Hush is a true Canadian company that was founded in 2017 with one product offering, the Classic Weighted Blanket and has since grown to offer several products. At Hush, we are a small and highly collaborative team that works with one another seamlessly to enhance the customer experience. Our mission is simple: we want to help people reclaim their rest. Around the world insomnia and anxiety are only getting worse, and we want to fight back with products that help people get the sleep they need. As part of Sleep Country Canada’s industry leading sleep brands, Hush continues to grow its fantastic brand and product portfolio.

We’re looking for a Director, eCommerce (Hybrid) to join our growing company and play a key role in our customer experience by ensuring each purchase ends in a smile!

Job Description

In this role you will::

  • As part of the leadership, provide coaching and overall direction to colleagues
  • Complete management and oversight of the eCommerce Team (8-9 Associates)
  • Be main contact for product user experience, product data and imagery
  • Lead eCommerce site initiatives to enable increased revenue through all eCommerce stores
  • Manage new product updates to ensure that all on-site deliverables meet our experience standards and run operations of new and current product initiatives
  • Final approval of content, product descriptions, imagery.
  • Assist and manage status of inventory and ensure any price changes, descriptions, roll-outs are reflected accurately on the site
  • Be responsible for the development, integration, optimization, migration, deployment, and maintenance of our online products.
  • Work within our eCommerce team to build products, as well as define product vision and customer needs
  • Keep up to date with Merchandising to understand inflow and outflow of products and work closely with 3rd party vendors to ensure that images and product descriptions are accurate
  • Work closely with business analytics to understand product sales and make recommendations on website product arrangement
  • Translate strategies into actionable and measurable tactics as well as monitor and measure performance of the products or new releases and understand how customers are engaging with our products on site
  • Collaborate on digital programs from concept to launch with various internal (IT, Merchandising, etc.) and external stakeholders to build products that deliver growth and exceptional customer experience
  • Test, learn, analyze and deliver experiences, optimizing our product performance and customer experience
  • Lead regular touchpoint meetings and to ensure milestones and deliverables are achieved
  • Partner cross functionally to facilitate decision-making, propose alternative solutions, and help identify gaps in our product and business.
  • Manage the execution of user interface design, collaborating closely with cross-functional teams to ensure best-in-class site experiences.
  • Ensure that site and all external digital content aligns with the brand guidelines and that all products are relevant and updated accordingly to meet timelines in order to ensure the customer has an optimal customer experience that aligns with our stores
  • Optimize product navigation, customer experience and conversion rates through setting up A/B tests and communicate customer product reviews, with other teams to better improve the online customer experience

Qualifications

The Qualifications and Experience with like to see:

  • University/College in Business, Marketing, or other related discipline
  • 5+ years experience with a Direct to Consumer (DTC) brand
  • In-depth knowledge of digital marketing techniques: 3+ years experience with SEM, SEO, email marketing, web analytics, as well as other channels
  • Proven track record overseeing the growth of an ecommerce business across DTC and/or marketplaces
  • Ability to flex between working at a strategic level, while also diving into the details to manage day to day operations and deliver on new initiatives or projects
  • Demonstrated leadership, coaching and mentoring, project management, analytical, communication. and collaboration skills
  • Ability to build relationships and partnerships with internal and external stakeholders as grow the business
  • Experience with product launches and promotions, building and optimizing outstanding customer journeys for ecommerce: background working with design and technical teams to build and optimize websites
  • Knowledgeable of best practices for web content, conversion optimization, site hierarchy and organization, accessibility and site speed optimization
  • Current on industry trends and best practices for web/mobile ecommerce and growth marketing
  • Previous experience using Shopify, Amazon or other ecommerce platforms

Additional Information

Why members of our team love working at Hush:

  • Competitive salary
  • Medical, vision, and dental insurance
  • Associate discount on our products
  • Diverse and inclusive work environment
  • Investment in training, mentoring, and career development
  • Hybrid work environment

Commitment to Equity, Diversity, Inclusion & Belonging (EDI&B)

At SCC/DV, we are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability.

About Sleep Country Canada/Dormez-vous?

Sleep Country is Canada’s leading specialty sleep retailer with a purpose to transform lives by awakening Canadians to the power of sleep. Sleep Country Canada operates under the retailer banners; Sleep Country, Dormez-vous, Endy, Hush, Silk & Snow and most recently acquired, Casper Canada. The Company has omnichannel and ecommerce operations including 289 corporate-owned stores and 20 distribution centers warehouses across Canada. Recognized as one of Canada’s Most Admired Corporate Cultures in 2022 by Waterstone Human Capital, Sleep Country is committed to building a company culture of inclusion and diversity where differences are embraced and valued. The Company actively invests in its sleep ecosystem, innovative products, world-class customer experience, communities and its people. For more information about Sleep Country, please visit .
Hush is a Canadian company that was founded in 2017 and offers a variety of products aimed at helping people improve their sleep. They are looking for a Director of eCommerce to join their team and play a key role in ensuring customer satisfaction. The ideal candidate will have experience in digital marketing and ecommerce, as well as leadership and project management skills. The company offers a competitive salary, benefits, and a diverse and inclusive work environment. Hush is part of Sleep Country Canada, a leading specialty sleep retailer with multiple brands and a commitment to inclusion and diversity.
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Expected salary:

Job date: Thu, 22 Feb 2024 23:10:22 GMT

Hush Blankets – Search Engine Marketing Manager – Hybrid – Toronto, ON

Company: Hush Blankets

Location: Toronto, ON

Job description: Company Description
Hush is a true Canadian company that was founded in 2017 with one product offering, the Classic Weighted Blanket and has since grown to offer several products. At Hush, we are a small and highly collaborative team that works with one another seamlessly to enhance the customer experience. Our mission is simple: we want to help people reclaim their rest. Around the world insomnia and anxiety are only getting worse, and we want to fight back with products that help people get the sleep they need. As part of Sleep Country Canada’s industry leading sleep brands, Hush continues to grow its fantastic brand and product portfolio.
We are seeking a creative and experienced Search Engine Marketing (SEM) Manager to join our team at Hush Blankets. As SEM Manager, you will manage all paid search campaigns on Google and display marketing engines. You will, also, be responsible for developing and implementing successful campaigns while effectively managing the paid search budget and work cross-functionally in order to maximize ROI, drive traffic, and customers. Our ideal candidate is a creative problem solver, with a friendly and positive attitude, who thrives in a fast-paced environment.
Job Description
In this role you will:

  • Develop and execute successful digital marketing campaigns to maximize search engine returns, website traffic and conversion
  • Conduct market research on keywords, consumer trends, and competing brands
  • Conduct regular analysis by executing tests and collecting data of campaigns, suggest and implement optimization strategies
  • Track, report, and analyze website analytics and pay per click initiatives and campaigns
  • Manage and track campaign budgets, ensuring we maximize the return on investment
  • Perform research, stay up to date with the latest trends and identify new opportunities to drive traffic
  • Track, analyze and report on key metrics, monitoring campaign performance and making recommendations to optimize
  • Collaborate with internal stakeholders to ensure campaigns align with brand messaging and meet business needs

Qualifications
The Qualifications and Experience we like to see:

  • Bachelor’s degree in Marketing or related field
  • At least 3 years of experience in search engine marketing
  • Experience successfully managing paid ads campaigns via Google Ads
  • Experience with website analytics tools like Google Analytics
  • Experience with A/B testing and generating SEM reports
  • Up-to-date knowledge of the latest trends and best practices in digital marketing
  • Proficiency in Excel, Google Analytics and other digital marketing tools
  • Excellent communication, project management, and analytical skills
  • Strong analytical skills and attention to details
  • Sense of ownership and pride in your performance and its impact on company’s success
  • Experience in Retail industry is a plus

Additional Information
Why members of our team love working at Hush:

  • Competitive salary
  • Medical, vision, and dental insurance
  • Employee discount on our products
  • Diverse and inclusive work environment
  • Investment in training, mentoring, and career development
  • Hybrid work environment

Hush is a Canadian company founded in 2017 that offers various products, including the Classic Weighted Blanket. Their mission is to help people reclaim their rest in the face of increasing insomnia and anxiety. They are seeking a Search Engine Marketing (SEM) Manager to maximize their digital marketing campaigns and drive traffic and customers. The ideal candidate should have at least 3 years of experience in search engine marketing and a bachelor’s degree in Marketing or a related field. Working at Hush offers competitive benefits, a diverse work environment, and investment in training and career development.
Customer Service Officer

Location: Halifax, NS

Job Type: Contract – Hire

Ref. No.: 104212345

Adecco is currently hiring for a temporary full-time Customer Service Officer in Halifax, NS to work for our client, a leading financial institution. In this role, you will be responsible for handling inbound and outbound customer inquiries related to banking products and services.

The ideal candidate will have previous customer service experience, excellent communication skills, and the ability to work in a fast-paced environment. If you are a professional individual with a strong passion for customer service and are looking for a new challenge, then this may be the perfect opportunity for you! Apply today to learn more.

Expected salary:

Job date: Sat, 27 Jan 2024 23:40:17 GMT