Company: Associated Engineering
Location: Vancouver, BC
Job description: approval, coordination with project manager/clients, tender submission, permit approval, construction, and records (post… and Buildings Systems for our Vancouver office. Reporting to the Group Manager, the successful candidate will work with engineers…
The content discusses the responsibilities of a candidate who will be working on Mechanical and Buildings Systems in a Vancouver office. This candidate will be required to work closely with project managers and clients, submit tenders, obtain permits, oversee construction, and maintain records. The candidate will report to the Group Manager and collaborate with engineers in the team.
Title: Customer Success Manager
Location: Toronto, ON
Company: Confidential
Salary: Not Specified
Job Type: Full Time, Permanent
We are seeking a motivated and customer-focused individual to join our team as a Customer Success Manager. In this role, you will be responsible for building and maintaining strong relationships with customers, ensuring their satisfaction and success with our products and services.
Key Responsibilities:
– Serve as the main point of contact for customers, addressing their needs and concerns in a timely and professional manner
– Develop and implement customer success strategies to drive product adoption and retention
– Conduct regular check-ins with customers to gather feedback, provide support, and identify opportunities for upselling
– Collaborate with internal teams to ensure timely resolution of customer issues and deliver a seamless customer experience
– Analyze customer data and metrics to identify trends and insights, informing strategic decisions and action plans
– Participate in customer onboarding and training sessions to ensure successful implementation of products
Qualifications:
– Bachelor’s degree in Business, Marketing, or related field
– Proven experience in a customer success or account management role
– Excellent communication and interpersonal skills
– Strong problem-solving abilities and attention to detail
– Ability to thrive in a fast-paced, dynamic environment
If you are passionate about customer success and possess the skills and qualifications outlined above, we encourage you to apply. Join our team and help us drive customer satisfaction and success!
Expected salary: $74880 – 95680 per year
Job date: Fri, 10 May 2024 22:37:29 GMT