Company: Telus
Location: Toronto, ON
Expected salary: $99000 – 149000 per year
Job date: Sun, 04 May 2025 03:43:58 GMT
Job description: DescriptionJoin our team and what we’ll accomplish togetherAt TELUS Health, we aim to transform healthcare by delivering connected solutions and services that empower people to live healthier lives. It is critical that the customer be at the center of everything we do and that our team members deliver the full force of their talent.As a pre-sales function, the Manager, Strategic proposals is responsible for ensuring that TELUS Health provides complete, responsive, high quality, competitive, compliant, and on-time proposal response to our customers, while providing leadership, direction, and support to the proposal team.. The role plays a critical project management and quality assurance function for strategic and high-value proposals that impact organizational revenue and profitability. By providing discipline around the proposal process and working closely with sales and other cross-functional stakeholders, the Manager, Strategic Proposals champions TELUS’ bid development and governance framework. In addition, this role is also responsible for leading the content management team, responsible for the framework and maintenance of our library of content and support of it.What you’ll do
- Analyze and evaluate RFx requirements and manage team assignments
- Monitor proposal progress and take appropriate steps to correct delays or deficiencies in development process; schedule adaptively as circumstances change
- Collaborate with legal, risk, and other teams to manage opportunity specific considerations
- Participate in the recruitment process for new hires and contractors, including evaluation of candidates, interviewing, and onboarding
- Identify and manage training opportunities for proposal management organization, including soft skills and technical product knowledge
- Own the training and onboarding process for all new hires, and ensure continuous improvement by providing ongoing coaching and mentoring to junior proposal managers
- Contribute to the development of proposal team by collaborating with other pursuit teams across the company and acting as a role model for all tools and process
- Enhance tools and process developed by the proposal management organization to improve the quality of customer facing documents
- Lead the content team, responsible for development, implementation, and management of a robust content management strategy and plan for the proposal team, including organizing, categorizing, and maintaining a comprehensive library of proposal content.
- Responsible for content management continuous improvement. Regularly assess and improve content management processes and systems, staying current on industry best practices and emerging technologies. Propose enhancements to optimize content organization, retrieval, and usage.
- Collaborate with subject matter experts and proposal team members to identify, gather, curate, and maintain high-quality content for the library, ensuring it is accurate, up-to-date, and aligned with TELUS Health’s messaging and brand guidelines.
QualificationsWhat you bring
- Thorough knowledge of formal procurement and tender processes within the public and private sectors
- Strong project management and excellent organizational skills
- High level of attention to detail
- Ability to work independently, with minimal supervision in a team environment
- A high degree of tact, diplomacy and professionalism
- Demonstrable experience recognizing and highlighting customer needs and business benefits
- Active engagement in learning TELUS’ full scope of service offerings
- Ability to build strong relationships with key stakeholders across various business units
- Excellent written communication skills, including strong editing and proofreading skills
- Exceptional interpersonal skills – must be able to interact successfully with all levels of the business
- Proven ability to produce high quality work while facing competing priorities, large volumes of work and strict deadlines
- Excellent planning, organizational and time management skills
- Demonstrated ability to prioritize activities and stay focused in a dynamic, ever-changing environment
- Adaptability and a willingness to confront ambiguity
- Bachelor’s Degree required
- Bilingual preferred
- 3-5 years’ related industry experience
- 3-5 years’ experience in Proposal management
- APMP Foundation level or higher certification preferred
- Expert knowledge of MS Office suite, Adobe Acrobat, Google Suite
- Fluent in RFP software, Responsive preferred
- Bilingual English and French, strong asset
Leadership:
- Ability to lead teams; setting clear purpose, expectations, and deliverables
- Hold team members accountable for meeting strict deadlines
- Strong interpersonal and leadership skills in a virtual and dynamic team environment.
- Thorough knowledge of the request for tender, request for proposal and request for quotation processes within the public and private sectors.
- Competent working knowledge of Google Suite, MS Office Suite, Adobe Acrobat
- Strong work ethic, integrity, initiative and commitment to job role and responsibilities
- Ability to effectively multi-task, prioritize and execute activities in high-pressure environment
- Ability to self-start, proactive, work autonomously and take responsibility for the proposal process
- An exceptional eye for detail is critical.
Salary Range: $99,000-$149,000Performance Bonus or Sales Incentive Plan: 20%Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:
- Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more …
Please note that the compensation shown in the job posting may be subject to change in 2025.A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.HealthWe’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.We are honoured to be recognized21,166
Physicians using TELUS Health electronic medical records6,300
Pharmacies using our pharmacy solutions140 million+
Health claims processed using TELUS Health solutionsAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.
TELUS Health: Manager, Strategic Proposals Overview
Mission: TELUS Health aims to transform healthcare through connected solutions, empowering individuals to lead healthier lives by ensuring a customer-centric approach.
Position: The Manager of Strategic Proposals leads the pre-sales team, ensuring high-quality, compliant, and timely proposal responses that enhance organizational revenue. This role emphasizes project management, quality assurance, and collaboration with various stakeholders.
Key Responsibilities:
- Analyze RFx requirements and manage team assignments.
- Oversee proposal progress, addressing any delays.
- Collaborate with legal and risk teams on specific proposals.
- Recruit and onboard new team members.
- Facilitate training opportunities for proposal management.
- Enhance proposal quality and team processes.
- Lead the development and management of a content library.
Qualifications:
- Bachelor’s degree required; bilingual (English/French) preferred.
- 3-5 years of relevant experience, including proposal management.
- Strong project management, organizational, and communication skills.
- Familiarity with procurement processes and tools like MS Office and RFP software.
Leadership Skills:
- Ability to set clear goals and hold teams accountable.
- Competent working in a fast-paced, dynamic environment.
- Strong ethics and initiative.
Compensation & Benefits:
- Salary: $99,000-$149,000, with a 20% performance bonus.
- Comprehensive benefits, flexible working arrangements, and opportunities for career development.
Company Culture: TELUS Health promotes a people-focused, innovative, and diverse work environment, dedicated to improving health outcomes through technology.
Other Notes:
- Candidates working at Data Centers may require security screening.
- Full COVID-19 vaccination is mandatory for positions at TELUS Health Care Centres.
Commitment: TELUS is devoted to inclusivity and fair hiring practices, providing accommodation for applicants with disabilities during recruitment.
