Senior Qualitative Research Coordinator, BCCSU – Providence Health Care – Vancouver, BC

Company: Providence Health Care

Location: Vancouver, BC

Job description: . Reporting to the Principal Investigators, Qualitative Research Lead, and Program Manager, your responsibilities will include… translation, project management and facilitating collaboration with a wide range of stakeholder groups. Skills and Abilities…
The person in this role will report to various supervisors and will be responsible for tasks such as translation, project management, and facilitating collaboration with different stakeholder groups. This individual should possess skills in these areas and have the ability to work effectively with diverse groups.
Position: Sales and Customer Service Representative

Location: Toronto, Ontario

Salary: $18.50 – $22.75 per hour

Our company is seeking a Sales and Customer Service Representative to join our team in Toronto. The ideal candidate will have excellent communication skills and a passion for providing exceptional customer service.

Responsibilities:
– Respond to customer inquiries, provide product information and assist with the placing of orders
– Develop and maintain strong relationships with customers
– Generate sales leads and follow up with potential customers
– Resolve customer complaints and issues in a timely and professional manner

Requirements:
– Previous experience in sales and customer service is preferred
– Excellent communication and interpersonal skills
– Strong problem-solving abilities
– Ability to work in a fast-paced environment and handle multiple tasks simultaneously

If you are a motivated and customer-focused individual who is looking to develop your skills in sales and customer service, we encourage you to apply for this position. Join our team and be a part of our dynamic and growing company. Apply now!

Expected salary:

Job date: Fri, 06 Dec 2024 05:50:21 GMT

Qualitative Analyst (7 month contract) – Rakuten Kobo – Toronto, ON

Company: Rakuten Kobo

Location: Toronto, ON

Expected salary:

Job date: Fri, 27 Sep 2024 22:53:02 GMT

Job description: Job Description:Here at Rakuten Kobo Inc. we offer a casual working start-up environment and a group of friendly and talented individuals. Our employees rank us highly in terms of commitment to work/life balance. We realize that for our people to be innovative, creative and passionate they need to have healthy minds and bodies. We believe in rewarding all our employees with competitive salaries, performance based annual bonuses, stock options and training opportunities.If you’re looking for a company that inspires passion, personal, and professional growth – join Kobo and come help us make reading lives better.The Role:Working closely with the Research Manager on their team, the Qualitative Analyst provides essential support to their team to help execute and deliver client projects. The Qualitative Analyst has approximately 1-3 years experience in a research role and is responsible for contributing to strategic insights/research findings to their Research Manager. They can be relied on for project updates, recommendations on additional analysis required, working with other Kobo team members to develop solutions to any project related problems and troubleshoot any issues that arise.Your primary responsibilities will include, but are not limited to:

  • Supporting colleagues on all aspects of Kobo research projects’ lifecycle, methodology design and proposal, through questionnaire writing and fieldwork, to analysis, reporting and stakeholder presentations
  • Contacting participants (email/telephone), scheduling, and other logistics for qualitative projects
  • Reading, analyzing, and displaying data in PowerPoint report templates
  • Performing secondary research to support primary research-based insights
  • Creating and deploying screener survey links for qualitative fielding
  • Analyzing long/short answer questions from data collection of different qualitative projects
  • Interest in moderating online and/or in person qualitative research
  • Supporting/assisting the UX Design and Product teams in recruiting/scheduling participants for UX research

The Skillset:

  • 1-3 years of relevant experience
  • University Degree and/or Post-Graduate Certificate in a relevant field (Market Research, Business Insights, Marketing, or other)
  • Solid English communication skills, both written and oral are required (French skills/ other languages are great as well)
  • Excellent skills in Microsoft Office Suite are required
  • Good understanding of qualitative research tools (Ex. Usertesting.com)
  • Able to work within a fast-paced dynamic environment
  • Ability to meet tight deadlines, while maintaining close attention to detail
  • Ability to work independently and with a team
  • Enjoys sharing ideas with others, naturally inquisitive and curious
  • Knowledge of panel management practices to ensure health engagement metrics

The Perks:

  • Flexible hours and working environment
  • 4 extended summer long weekends
  • Monthly commuting allowance for hybrid employees
  • Training budget + Udemy account
  • Free Kobo device + free weekly e-book or audiobook
  • Weekly Kobo Tech University sessions
  • Daily lunch credit when in-office and in-office snacks
  • Dog friendly office

About Rakuten Kobo Inc.Owned by Tokyo-based Rakuten and headquartered in Toronto, Rakuten Kobo Inc. is one of the most advanced global ecommerce companies, with the world’s most innovative eReading services offering more than 6 million eBooks and audiobooks to 30 million + customers in 190 countries. Kobo delivers the best digital reading experience through creative innovation, award-winning eReaders, and top-ranking mobile apps. Kobo is a part of the Rakuten group of companies.Rakuten Kobo Inc. is an equal opportunity employer. Accessibility accommodations for candidates with disabilities participating in the selection process are available on request. Any information received related to accommodation needs of applicants will be addressed confidentially.Rakuten Kobo would like to thank all applicants for their interest in this role however only qualified candidates will be shortlisted.

Rakuten Kobo Inc. is looking for a Qualitative Analyst to support their research team. The ideal candidate will have 1-3 years of experience in a research role and be responsible for contributing to strategic insights and research findings. The role includes tasks such as supporting colleagues on research projects, contacting participants, analyzing data, and supporting UX design and product teams. The company offers competitive salaries, performance-based bonuses, stock options, training opportunities, and various perks such as flexible hours, commuting allowance, and free e-books. Owned by Rakuten, Rakuten Kobo Inc. is a global ecommerce company that offers eReading services to customers worldwide.