Company: GlaxoSmithKline
Location: Mississauga, ON
Expected salary:
Job date: Sun, 18 Aug 2024 07:32:08 GMT
Job description: expertise to the vaccines medical affairs team, relevant cross functional internal business partners including marketing… Provide medical and technical expertise to scientific submissions; and to cross functional partners marketing . Develop…
The content highlights the role of providing medical and technical expertise to the vaccines medical affairs team and internal business partners such as marketing. The individual is responsible for developing scientific submissions and collaborating with cross functional partners in marketing.
The job description from the provided website is for a “Customer Support Representative” position. The responsibilities include:
– Managing incoming customer service inquiries via phone, email, and chat
– Providing product information, troubleshooting, and resolving customer issues
– Updating customer account information and processing orders
– Collaborating with other departments to address customer needs
– Following up with customers to ensure satisfaction
– Maintaining accurate records of customer interactions and transactions
– Identifying opportunities for process improvement to enhance the customer experience
– Meeting or exceeding customer service and satisfaction goals
Candidates should have excellent communication skills, problem-solving abilities, and a customer-focused attitude. Experience in customer service or a related field is preferred.