Company: Charlotte Tilbury
Location: Toronto, ON
Job description: as directed by the marketing team Maintain technology on counter Raise operational issues for resolution in a timely manner…
This content emphasizes the importance of keeping technology up-to-date on the counter and highlighting any operational issues that need to be addressed promptly.
Job Description
We are currently seeking a motivated and experienced candidate to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients through various communication channels, such as phone, email, and chat.
Responsibilities:
– Answering customer inquiries and providing information about products and services
– Resolving customer complaints and issues in a timely and professional manner
– Processing orders, returns, and exchanges
– Maintaining accurate customer records and following up with customers as needed
– Collaborating with other departments to ensure customer satisfaction
– Providing feedback to management on customer trends and concerns
Qualifications:
– High school diploma or equivalent
– 2+ years of customer service experience
– Strong communication skills, both written and verbal
– Ability to multitask and prioritize in a fast-paced environment
– Proficiency in Microsoft Office and other customer service software
– Positive attitude and willingness to learn and grow in the role
If you are a customer-oriented, detail-oriented individual with a passion for providing exceptional service, we would love to hear from you. Join our team and help us provide top-notch service to our valued customers. Apply now!
Expected salary:
Job date: Thu, 18 Jul 2024 22:51:39 GMT
