Company: Softchoice
Location: Toronto, ON
Job description: . What you’ll bring to the table: Bachelor’s degree in business, Marketing, or equivalent experience preferred. 7-10 yrs…, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions…
The job requires a Bachelor’s degree in business, marketing, or equivalent experience, with 7-10 years of experience preferred. Digital interviewing has been implemented to accommodate potential distractions during interviews.
Title: Help Desk Support Specialist
Company: Confidential
Location: Toronto, ON
Job Type: Full-time
Salary: Competitive
Job Description:
Our company is seeking a Help Desk Support Specialist to provide technical assistance and support to our customers. The ideal candidate will have strong communication skills and a passion for helping people solve technical issues.
Responsibilities:
– Respond to customer inquiries via phone, email, or in person
– Troubleshoot technical issues and escalate as needed
– Install, configure, and maintain hardware and software
– Document all support interactions and solutions
– Provide training to end users on new technology
– Collaborate with other team members to improve support processes
Qualifications:
– 2+ years of experience in a help desk or technical support role
– Strong knowledge of Windows operating systems and Microsoft Office Suite
– Excellent communication skills, both written and verbal
– Ability to work independently and prioritize tasks
– A+ certification or equivalent is a plus
If you are a customer-focused help desk professional with a passion for technology, we want to hear from you. Apply now to join our team!
Expected salary:
Job date: Sat, 16 Mar 2024 02:02:43 GMT
