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Company: Telus

Location: Toronto, ON

Job description: DescriptionTELUS Small Medium Business (SMB) is the fastest and largest growing business segment in the industry. We’re taking the next big step in our journey to become the
digital-first technology provider of choice for customers. We make it secure, simple, and worry-free.Join our teamThe SMB Enablement team supports the SMB Sales and marketing organization, including over 1000 team members and partners, both in Canada and internationally. SMB sales is focused on acquiring new business and retention of our existing business and management of our sales partners. Training and Activation drives the team member lifecycle experience including onboarding, training, growth/development and channel readiness activities to ensure our teams can deliver excellent, consistent results.Here’s the impact you’ll make and what we’ll accomplish together:Reporting to the Director of Enablement, the Senior Events Manager is a new role that will be responsible for the ideating, planning, and partnered execution of events ranging from small local scale, to large international incentive trips.You’ll lead compelling in-person/virtual events and sales programs that aim to achieve award winning status and engage our team to continue reaching for the top.

• Ideate, plan and execute the biggest sales incentive trip of the year. Including but not limited to, site visits, vendor management, and run of show leadership
• Lead the development of high-impact experiences for B2B inside sales specialists through various in-person and virtual events, trade shows, industry conferences, and business roundtables
• Liaise and build relationships with executives, sponsors, event organizers, and community partners
• Develop engaging plans, presentations and experiences that are anchored in insights, showcase a story, and link back to business strategy and objectives
• Leverage your impressive communications skills as a speaker, storyteller and writer to distill complex narratives and engage audiences
• Support executive and director communications

Please note that a valid passport, and ability to travel within Canada and Internationally will be mandatory in this role.This role is physically based in Toronto, Ontario working from our York St. office.QualificationsWhat you bring

• Education/certification in the events space or enterprise scale project management
• Progressive experience in enterprise event management and planning
• Exemplary communication and interpersonal skills with c-suite executives, sponsors, customers, and vendors
• A surgical attention to detail with a knack for “experience first”
• Able to pivot quickly to juggle multiple tasks and initiatives
• Thrive in a fast-paced, highly agile environment
• Ability to work independently and comfortable with ambiguity
• Experience working collaboratively with cross functional teams in a complex organization
• Experience working with Senior Leadership for both communications and planning

Great to have

• Graphic/visual design background
• Bi-lingual in French

Salary Range: $79,000-$119,000Performance Bonus or Sales Incentive Plan: 15%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more …

A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.Sales and MarketingHelp us, help our customers make a real connectionWe are honoured to be recognized$14.7 billion
TELUS’s annual revenue$4.8 billion
The brand value that TELUS brings12
Consecutive years our annual dividend payment has increasedAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.
TELUS Small Medium Business (SMB) is a rapidly growing segment in the industry, aiming to become a digital-first technology provider. The SMB Enablement team supports sales and marketing efforts, focusing on training, growth, and channel readiness. The Senior Events Manager role is responsible for planning and executing various events, from small local gatherings to large international incentive trips. Qualifications include experience in enterprise event management, strong communication skills, and ability to work in a fast-paced environment. The role is based in Toronto, Ontario, with a salary range of $79,000-$119,000. TELUS offers a comprehensive benefits package and opportunities for career growth and development. TELUS values diversity and inclusion, offering accommodations for applicants with disabilities during the recruitment process.
Title: Customer Service Representative

Location: Toronto, ON

Salary: Competitive

Job Type: Contract

Job Description:

Our client, a leading financial services company, is seeking a Customer Service Representative to join their team on a contract basis. The ideal candidate will provide excellent customer service to clients via phone, email, and online platforms.

Responsibilities:
– Respond to customer inquiries in a professional and timely manner
– Provide accurate information about products and services
– Resolve customer issues and complaints
– Process customer orders and payments
– Maintain customer records and databases
– Collaborate with other team members to ensure customer satisfaction

Qualifications:
– Previous customer service experience preferred
– Excellent communication and interpersonal skills
– Strong problem-solving abilities
– Ability to work well under pressure and meet deadlines
– Proficiency in Microsoft Office Suite
– Knowledge of financial services industry is an asset

If you are a customer-focused individual with a passion for helping people, we want to hear from you. Apply now to join a dynamic team and build valuable skills in the financial services industry.

Expected salary: $79000 – 119000 per year

Job date: Thu, 18 Jul 2024 01:22:53 GMT