Job title: Solution Architect – Digital Marketing Technologies
Company: Circle K
Job description:
JOIN OUR TEAM
Our mission is simple: we make journeys easier and more enjoyable for our customers. We want to lift their spirits by delivering little boosts along the way. We care about our people and our communities, and we look for ways to uplift people first. Wherever your journey’s going, we can help you get there.
Solution Architect – Digital Marketing Technologies
Department: Digital Marketing
Location: Toronto, ON; Laval, QC
Type: Permanent, Full Time
Hybrid mode
The Customer Experience Technology Solution Architect proactively and holistically leads and supports architecture activities that guide the development and management of a portfolio of solutions under the Customer Experience Tech Scope. Solution includes, but not limited to, loyalty engines, ecommerce engines, content management systems, digital asset management systems, mobile apps, websites, personalization engines, recommendation engines, customer data platforms, master data platforms, in-store digital screens and integrations with other solutions like ERP, HRMS, and POS.
The Customer Experience Technology Solution Architect understands the concepts of business goals, objectives and business outcomes, business capabilities, value-streams, and business processes and their importance in solution architecture. The solution architect provides the necessary leadership, analysis and design tasks related to support the development of technology solutions to ensure that solutions meet business needs and align with architectural governance and standards. The solution architect creates deliverables that enable the creation and management of a portfolio of “to be” and “as is” solutions — including systems (applications, processes, information and technology), shared infrastructure services, and shared application services and components to enable and drive targeted business outcomes.
The Customer Experience Technology Solution Architect reports to the Vice-President of Customer Experience Tech.
Scope of Activities
The Solution Architect will demonstrate competencies across four key dimensions:
Interpret Business Needs
Translates customer journeys, business and technical requirements into business capability maps, value-stream maps, architectural blueprint and technology enablers to achieve business objectives and documents all solution architecture design and analysis work
Works closely with the product owners and product managers to ensure a robust architectural runway that can support future business requirements throughout the product lifecycle
Understands business drivers and business capabilities (future and current state) and determines corresponding enterprise solution designs and change requirements to drive the organization’s targeted business outcomes
Example deliverables: requirements traceability document, business process/capability impact assessment, business process diagrams, business capability maps, business capability details, value stream maps.
Assess Technology
Monitors the current-state solution portfolio to identify deficiencies through aging of the technologies used by the application, or misalignment with business requirements
Supports product managers in end-of-life product decisions to maintain, refresh or retire services, or systems, including applications, technologies, processes, and information
Understands emerging technology trends and disruptions and their practical application to enable new and evolving business and operating models
Analyzes the technology industry, competitors, and market trends, and determines their potential implications for a given solution
Analyzes the business-IT environment to detect critical deficiencies, legacy, and technical debt, and recommends solutions for improvement
Facilitates the evaluation and selection of software product standards and services, as well as the design of standard and custom software configurations
Consults with application and infrastructure development projects and products to fit systems or infrastructure to architecture and identify when it is necessary to modify designs to accommodate the solutions architecture
Example deliverables: Current state architecture documentation, vendor assessment for RFP, contribution to cost/benefit analysis, contributions to proof-of-concept implementation.
Apply Technology
Leads evaluation, design, maintenance and evolution of the Customer Experience Technology solutions architecture across a group of specific business applications or technologies based on enterprise business strategy, business capabilities, value-streams, business requirements and enterprise standards
Manages and develops the architecture for a broader scope of projects or products, driving application architects and other technical resources that manage and design architecture for a single project or product or initiative
Develops a roadmap for the evolution of the enterprise solution portfolio from current to future state, as defined by the solutions architecture
Acts as a consultant on a broad range of technologies, platforms, and vendor offerings to drive targeted business outcomes
Creates architectural designs to guide and contextualize solution development across products, services, projects, and systems, including applications, technologies, processes, and information
Works closely with business and technology leaders as well as project and product managers to ensure the execution of plans corresponds with what is being promised throughout the project or product lifecycle
Provides consulting support to application architects within agile teams to ensure the project or product is aligned with the overall enterprise architecture
Example deliverables: Solution documentation, application/platform strategy, target state architecture documentation, system integration documentation, data flow documentation, technology roadmaps, technical capabilities maps.
Provide Enterprise Guidance
Provides deliverables like standard definitions, reference models and architecture designs to support architectural governance to assess the impact of new and ongoing technology investment on the business and IT estate
Supports a community of practice (CoP), guiding and helping agile teams and product owners to align with the overall enterprise architecture governance and assurance
Designs and directs the governance activities associated with ensuring solutions architecture assurance and compliance
Defines the principles, guidelines, standards, and solution patterns to ensure solution decisions are aligned with the enterprise’s future-state architecture vision
Example deliverables: solution scorecard, enterprise reference architecture components
Credentials and Experience
Bachelor’s degree in computer science, information-technology, engineering, system analysis or a related study, or equivalent experience
Minimum of five years of experience in at least two IT solution development disciplines, including solution, application, technical or infrastructure architecture, network management, application development, middleware, database management or cloud development
Exposure to multiple, diverse technologies, platforms, and processing environments
Good understanding of strategic and emerging technology trends, and the practical application of existing and emerging technologies to new and evolving business and operating models
Good understanding of product management, agile principles and development methodologies and capability of supporting agile teams by providing advice and guidance on opportunities, impact, and risks, taking account of technical and architectural debt
Experience working in a relevant industry is helpful, but not required.
Experience developing architecture blueprints, strategies, and roadmaps
Experience delivering presentations to senior-level executives and technical audiences
Skills
Knowledge of various backend development practices
Knowledge of various database technologies
Knowledge of various frontend web development practices.
Knowledge of various aspects of a technology architecture like integration, network and security
Knowledge of information principles and processes
Knowledge of financial models and budgeting
Understanding and knowledge of agile system development life cycle methodologies (such as SAFe, rapid prototyping, incremental, synchronize and stabilize, and DevOps)
Knowledge of different modeling languages
Understanding of IT standards and controls
Excellent analytical, planning, organizational and technical skills
Excellent written and verbal communication skills
Ability to work with developers in an outsourced environment
Competencies
Organizationally savvy, with the ability to navigate organizational politics.
Skilled at influencing, guiding and facilitating stakeholders and peers with decision making.
Ability to articulate new ideas and concepts to technical and nontechnical audiences
Ability to understand the long-term (“big picture”) and short-term perspectives of situations
Ability to translate future-state business capabilities and requirements into solution architecture requirements
Ability to propose and estimate the financial impact of solution architecture alternatives
Ability to work creatively and analytically to solve business problems and propose solutions
Ability to quickly comprehend the functions and capabilities of new technologies
Ability to work effectively in a team environment and lead cross-functional teams
Ability to negotiate and resolve conflicts
Characteristics
Trusted and respected as a thought leader who can influence and persuade business and IT leaders and IT development teams.
Technology neutral: remains unbiased toward any specific technology or vendor choice, and is more interested in results than personal preferences
Displays intellectual curiosity and integrity
Motivated and driven by achieving long-term business outcomes
WHY WORK WITH US
Our store and office employment opportunities offer you quick career growth with an international company, plus a dynamic work environment that puts people first. Wherever you are in your journey, we have a place for you. Here’s some of the exciting perks we offer:
Complete benefits packages (medical, dental, etc.);
Possibility of enrolling in a pension plan with employer contributions or a stock purchase plan;
Employee discounts in stores and with multiple of our partners;
Paid time off plan including vacation, sick days and personal days;
Work in a collaborative, dynamic and high performing team;
Learning opportunities to develop new skills and to evolve professionally in a fast-growing company;
Hybrid work.
INTERESTED?
Send us your resume by applying to the position on our career site:
Internal candidate? Apply via Workday.
Couche-Tard/Circle K places great importance on diversity in the workplace and is committed to the principle of employment equity by encouraging applications from designated groups, i.e.: women, Aboriginal people, people with disabilities and visible minorities.
We thank all applicants for their interest in this position; only those selected will be contacted.
#LI-KK1
Couche-Tard / Circle K valorise la diversité et de l’inclusion et vise à créer un milieu de travail sain, accessible et gratifiant qui met en valeur la contribution unique de nos employés au succès de notre entreprise. En tant qu’employeur qui s’engage à respecter l’équité en matière d’emploi, nous encourageons les candidatures les plus diverses afin de pouvoir nous doter d’un effectif varié et représentatif de nos clients et des communautés que l’on sert. Des accommodements sont disponibles sur demande pour les candidats qui participent à tous les aspects du processus de sélection.
Expected salary:
Location: Toronto, ON
Job date: Wed, 19 Oct 2022 23:07:40 GMT
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